Jobs at ASM Global

Manage daily venue operations to ensure excellent guest experience and efficient back-of-house performance. Lead guest services, maintenance, housekeeping, and event operations; hire, train, schedule, and supervise staff; enforce safety and regulatory compliance (OSHA, ADA, NFPA); manage vendors, preventative maintenance, SOPs, budgets, and serve as Manager on Duty.

Provide onsite IT and AV support for View Boston Observatory: POS setup and level 1/2 support, desktop support, vendor coordination, AV/event support, system walk-throughs, hardware replacement, troubleshooting software/firmware/hardware, and RMA tracking.

Lead View Boston's finance and accounting functions: establish policies and controls; manage budgeting, forecasting, month-end close, cash and daily revenue reporting; oversee AP/AR/payroll, inventory and COGS analysis; prepare financial reports and analyses; advise senior management; build cross-functional relationships; and supervise finance staff.

The Director of Revenue Strategy will lead pricing, forecasting, and inventory optimization, maximizing ticket revenue and balancing public and private events.

Lead a newly formed global partnerships POD to define go-to-market strategy, drive revenue across MLB, soccer, women's sports and emerging categories, build and coach a high-performing sales team, manage key client relationships, pitch and close enterprise deals, and collaborate cross-functionally to scale commercial outcomes.

Manage and scale operational infrastructure for Global Partnerships and Global Sales. Own deal lifecycle processes, forecasting, reporting, and finance/legal/HR coordination. Build dashboards, enforce data quality, and create standardized playbooks to enable sellers to focus on revenue generation.

Partner with hospitality leadership across 40+ amphitheaters to deliver BI and analytics: build dashboards, inform pricing and concessions strategy, analyze labor and cost, support data integrity, run experiments, and act as a live-music subject matter expert to drive operational improvements and client relationships.

Lead HR operations and administration across the employee lifecycle, managing onboarding, HRIS/Workday data, compliance, employment verifications, records retention, reporting, process improvement, audits, and HR service delivery while partnering with Talent Acquisition, Payroll, Benefits, and business leaders.

The Regional Director of Ticketing oversees box office operations, manages pricing structures, and ensures quality event execution across North American venues, partnering with promoters and analyzing performance metrics.

The Senior Director of AI Insights leads AI-driven data insights to enhance decision-making and strategy alignments across the organization, fostering stakeholder engagement and AI literacy.