Jobs at Appcues
8

All Jobs
All Jobs
Design + UX
Dev + Engineer
Operations
Sales
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Senior Product Designer

Appcues
Greater Boston Area
2 hours ago
We're looking for an experienced product designer who can be a trusted member of our user-focused product teams and help guide them to useful and usable outcomes. You'll participate in all phases of the process, from user research, to whiteboarding and problem solving, to prototypes and high-fi mockups, to user testing, and following through with development and continued care and ownership. We expect you to be able to effectively execute each part of the process, but also work closely with the design team as we balance our skills and learn from each other.

Sr. Software Engineer (Backend)

Appcues
Greater Boston Area
2 hours ago
Design and implement high-uptime distributed data services in Elixir, JavaScript, or whatever the task calls for. Provision, tune, and maintain data persistence layers such as DynamoDB, Postgres, Redis, S3, Firebase DB, Redshift, etc. Measure, monitor, and ensure the performance and availability of the Appcues platform. Configure and automate system testing and deployment in the AWS and Google clouds. Act as an architect, technical lead, mentor, and project manager as required. Perform expert-level debugging of complex, multi-system issues. Integrate dozens of external SaaS products into Appcues services. Work with customers directly for integration, support, and occasional custom development, all while committing to the privacy and security of customers' and end users' data. 

Sr. Software Engineer (Front-End)

Appcues
Greater Boston Area
2 hours ago
Web development in HTML, CSS, and JavaScript to support and extend our customer-facing WYSIWYG editor, analytics dashboards, and management interface, as well as our end-user-facing JavaScript SDK. Conception, design, and user-testing of new features and products, with an eye toward rapid iteration and agile processes. Creating microservices when necessary, to support new frontend initiatives with a minimum of duplicated code. Working with design, customer success, technical support, and sales to translate customer needs into working code and tight UX.

Security Specialist

Appcues
Greater Boston Area
2 hours ago
Works with teams to maintain compliance with our programs, and conducting internal audits. Evaluates and manages risk of software and service vendors. Answers customer questionnaires about our security and compliance programs. Reports the status and progress of risk management programs to management. Works with teams and departments to complete risk assessments. Develops and delivers customized security training for internal teams. Coordinates execution of our SOC2 organizational controls.

Account Executive

Appcues
Greater Boston Area
2 hours ago
This is an opportunity to accelerate growth on a winning team. In this role, you will be responsible for generating 500k-600k in ARR per year. Each month, you'll work on 40-60 inbound trial signups, create 22-30 opportunities from those signups, work an additional 3-6 opportunities created by our BDR team, and close 6-15 deals. You will take our trialers on a journey from discovering if Appcues can help them achieve their goals, to assisting them in testing and configuring our software, to finally, helping them reach their trial limits and purchase. The first-class experience you provide will meaningfully impact our brand perception and lead us to win in competitive situations. 

Business Development Representative

Appcues
Greater Boston Area
2 hours ago
The BDR role will give you an incredible introduction to sales and the startup, SaaS business model. There are thousands of potential customers fits. Your job will be to engage and interact personally and thoughtfully via email and phone. Ultimately, you'll generate leads to book appointments and partner with our Account Executive team to develop your sales skills. Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects. We're growing fast and looking for individuals looking to grow their sales career. 

Enterprise Solutions Engineer

Appcues
Greater Boston Area
2 hours ago
Working side by side with our Account Executives and Customer Success Managers, you’ll act as a consultative extension of customer’s development team. In doing so, you’ll help Appcues win, retain, and expand great fit, high-value customers. Appcues is embedded in all of our customer’s products (a sensitive place) and you’ll be a crucial element to developing trust, communicating value, and building a pro-active game plan to ensure long term success. Ultimately, you will ensure that technical stakeholders see that Appcues meets their needs and can assist in helping them complete key objectives.

Customer Success Manager

Appcues
Greater Boston Area
1 week ago
We’re building a team of driven, focused, smart people who want to make a meaningful impact on the success of our customers. To us, customer success doesn’t mean support or account management; it means helping customers reach their desired outcomes and building an amazing experience in the process.  In this role you'll be an extension of a customer’s team, ensuring their success through effectively using Appcues to reach their goals. You will