Jobs at American Family Insurance

Design, build, and operate a multi-cloud (AWS/GCP) internal developer platform. Develop Kubernetes and IaC foundations, Backstage portal/plugins, CI/CD pipelines, automation, observability (Datadog), and SRE practices. Drive developer self-service, platform reliability, security, and operational best practices across engineering teams.

Lead digital measurement and analytics for Amfam.com, owning GA4 implementation, tracking, and reporting. Analyze traffic, engagement, conversion, and e-commerce performance; develop automated reporting and decision analytics; audit and maintain data integrity; and collaborate cross-functionally to translate insights into actions that improve conversion and digital outcomes.

Design, implement, and maintain Privileged Access Management (PAM) solutions and IAM operations. Develop roadmaps, automate security solutions, perform incident triage and threat analysis, remediate risks, and collaborate with IT and business teams to integrate PAM and identity governance across hybrid/cloud environments.

Perform loss, premium, and expense analyses to support pricing and ratemaking. Assist in actuarial modeling, competitive/market analysis, rate filings, and development/maintenance of pricing tools and reporting to inform pricing decisions and stakeholder discussions.

Lead development and management of homeowners insurance products through market research, underwriting guideline creation, contract language, and predictive pricing analytics. Drive product strategy, performance monitoring, and cross-functional collaboration with pricing, claims, and actuarial teams to improve profitability, growth, and customer/agent experience. Serve as subject matter expert and project lead for product implementation and competitive analysis.

Manage state regulatory and statutory filings, research and interpret insurance regulations, collaborate with Finance/Actuarial/Data/IT, write and maintain SQL/BigQuery queries, perform reconciliations and data quality checks, document procedures and controls, and drive process improvements and automation for audit-ready compliance reporting.

Serve as enterprise subject-matter expert for premium collection and refund payments. Lead payments strategy, governance, compliance, vendor relationships, modernization, incident remediation, and payment risk management. Partner with Treasury, Billing, Technology, CX, Digital, and Compliance to improve payment capabilities and ensure alignment with industry standards.

Lead product strategy and lifecycle for Commercial Farm & Ranch products, linking pricing, product, underwriting and P&L to drive profitability and growth. Lead research, competitive analysis, pricing models, customer segmentation, lean innovation and product launches; ensure regulatory compliance, oversee cross-functional programs, and mentor less-experienced staff.

Turn complex data into actionable insights for National Accounts by performing statistical analysis, forecasting, modeling, and automated reporting. Build dashboards and executive presentations, diagnose data quality, partner with account teams, data engineers, and finance to influence decisions and track performance metrics.

Design, build, and operate an internal developer platform across AWS and GCP. Lead Backstage developer portal development, Kubernetes and IaC foundations (Terraform, Crossplane), CI/CD pipelines (GitLab CI/CD), artifact management (JFrog), and observability (Datadog). Drive automation, GitOps, SRE practices, DevSecOps, troubleshooting, and developer experience improvements while collaborating with engineering teams.

Perform stochastic economic capital modeling and scenario analysis to measure and forecast enterprise financial strength. Prepare data, run models, summarize results, allocate capital to product lines, and communicate findings to leadership. Support model improvements, prepare materials for executive meetings, and incorporate catastrophe, reinsurance, investment, and accounting factors into capital assessments.

Lead underwriting performance analysis by developing metrics, reports, and dashboards. Translate financial, capacity, and operational data into insights, identify performance drivers and class/segment issues, and present recommendations to stakeholders to improve underwriting results.

Lead state and local tax strategy, compliance, accounting, audits, and controversy. Oversee tax provision and reporting, drive process improvements and automation, advise on M&A and business initiatives, manage relationships with auditors and tax authorities, and lead a team of seven to build scalable, efficient SALT operations aligned with enterprise objectives.

Lead enterprise architecture for Guidewire PolicyCenter, designing scalable solutions, integrations, and frameworks. Define architecture strategy, standards, and roadmaps; perform portfolio analysis, issue triage, and integrate new technologies to align IT with business goals.

Lead and coach a procurement and vendor management team responsible for developing and executing IT category strategies, full lifecycle sourcing (RFX, negotiation, contract management), vendor governance, and performance/risk management across a $100M+ annual IT spend. Partner with stakeholders, use data-driven insights to optimize cost and supplier performance, and drive talent development and transformational change.

Own the vision, strategy, and roadmap for the enterprise Salesforce Data360 customer unification platform. Bridge business and technical teams to deliver governed, actionable data, integrate with Salesforce Marketing Cloud, Relate, GCP and other tools, and drive segmentation, campaign measurement, and customer journey capabilities. Lead product framework, stakeholder collaboration, change management, and measure business readiness and success.

Design, develop, and maintain Java-based backend services (rating, eligibility, product data) on AWS. Convert high-level specs into detailed designs, write and test code, document design decisions, collaborate across teams, ensure performance, quality, security, and provide technical guidance for moderate-to-complex business solutions.

Design, develop, test, and maintain customer-facing iOS applications using Swift. Collaborate across design and engineering to integrate REST APIs and third-party SDKs, follow architecture patterns (MVVM/MVC), participate in code reviews, write unit tests, support CI/CD and App Store releases, and maintain observability and performance standards.