Jobs at Acquia

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Due to Acquia’s continuing company success, we are looking for an Cloud Operation Coordinator to join our global Operations team and help provide exceptional service to our growing customer base, which includes enterprise-level organisations and government agencies. You will join a dedicated team of Operations and Database professionals working with customers all over the globe to help our customers be successful. As part of that team, you will work directly with our Customer Support and Account Management teams to triage and resolve technical and non-technical issues critical to maintaining satisfied and loyal customers. You will also assist in scheduling infrastructure change events as part of a customer’s lifecycle. The role requires developing a thorough knowledge of Acquia’s products and processes. It requires working closely within and across teams to change and develop service processes as business needs evolve.

The Strategic Program Management Office plays a vital role in our continuous improvement journey by driving strategic initiatives and programs. We are looking for a dynamic Program Manager to join this team to manage high-impact cross-organizational strategic programs and you will be reporting to Senior Director, Strategic PMO.

Acquia’s Associate Solutions Engineers communicate how Drupal and Acquia can help them succeed. You'll research, scope, estimate and present Drupal solutions for enterprise-grade web sites and applications. You'll also act as a key conduit between our business development team and our engineers and consultants, both helping sales staff to better position Drupal and Acquia’s solutions, as well as bringing feedback from customers back into the development of new products and processes.

Acquia runs one of the world's largest Platform as a Service (PaaS) offerings. Our Drupal optimized cloud runs on over 18,000 AWS instances and delivers billions of page views per month, running some of the largest and most mission-critical websites in the world. We are seeking exceptional cloud infrastructure engineers who desire to deliver world-class performance and reliability while building powerful tools that enable our customers effortlessly scale their web applications. At Acquia, we are obsessive about providing our customers with security, availability, and scalability that is second to none and are looking for engineers who are equally passionate.

Acquia is seeking a UX Design Manager to help visualize and revolutionize the customer experience for the company’s key digital engagement and optimization products. We are looking for innovators; professionals with an unrelenting belief in the power of user experience to transform businesses, and with the passion and commitment to help Acquia become recognized for elegant and powerful product experiences.

Are you ready to jump-start your career with one of the fastest growing technology companies in America? Do you thrive by being surrounded by incredibly smart and driven people that push you to be better? Are you hard working and hungry to constantly learn? If the answer to these questions is yes, then we need to talk. Acquia is looking for Business Development Representatives (BDR's) to begin a career with our amazingly successful sales team.

The Principal Software Engineer is an integral member of the Acquia technology team and ensures that the company’s software products are well engineered, operable, maintainable, and aligned with the strategy and vision of the business.  We work on a variety of exciting projects ranging from running massive microservice infrastructures, building highly available database clusters, scaling data pipelines and machine learning to enable our customers to deliver amazing digital experiences that are visited by millions of people each day. 

Acquia is looking for a seasoned Javascript professional, able to contribute code on day one, who has experience working within an Agile delivery team. You have examples of successfully delivered Javascript applications in production (preferably using React and Node). You are able to take technical and business requirements and deliver tested and working code with a minimum of supervision. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, and play well with others.

Acquia Cloud is looking for a hands-on Engineering Manager to lead a team of talented developers on one of our core Engineering teams. Work with your team to craft and deliver on long term roadmaps that deliver services leveraged by our valued customers to create amazing digital experiences. The right candidate has a healthy mixture of technical and people skills and love fostering happy collaborative teams. 

Develop and execute a large account, multi-LOB development strategy for a named set of Acquia’s largest customers with a goal of growing Acquia’s digital experience platform subscription business (Experience Factory and Marketing Hub). Lead a cross-functional team of Acquia colleagues and partners to deliver outcome-oriented digital experience solutions that drive full subscription renewal attainment and incremental subscription and services revenue. Ensure that all technology and business delivery expectations are met with a goal of improving NPS.

The right candidate will have a track record of exceeding expectations, demonstrate a high degree of motivation and thrive in a hyper growth environment. You believe in selling both with and through Partners. You understand how to combine services and software to deliver customer solutions. You know how to build alignment and consensus between internal colleagues and Partner employees at all levels. The focus will be on developing deep relationships with partners who can ensure consistent and predictable business growth. You will demonstrate a clear passion and drive for results, excellent relationship skills, and a deliberate attention to detail.

Design and develop features for a distributed, multi-tenant, and scale out edge, routing, and web caching platform services. Work in a DevOps focused team owning and operating the services you build in accordance with service level objectives. Build high volume, highly available services in PHP and Ruby utilizing the latest cloud based services from Amazon Web Services. Working in an Agile Scrum team building shippable product increments that meet the goals set by the Product Owners. Develop unit and automated integration tests that give the team confidence to deploy to production on a predictable cadence. Participate in the entire software development lifecycle including development, automated test construction, deployment and operations. Be an active participant in Scrum ceremonies. Provide product support to internal and external stakeholders.

The Gainsight Administrator Role may be a component of an overall Customer Success Operations position, or may be a full-time position. This document describes key success factors for any Gainsight Administrator and may be used as a part of a broader role.

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms. Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by

Acquia is seeking an Associate Solutions Engineer to join our US Presales team – someone to evangelize Acquia to our potential customers; to work with our prospective customers to develop strong technical solutions that map to their business needs. In this role, you will:

We’re looking for a Support Engineer to join our Support team to help provide comprehensive technical application support and analysis in a fast-paced SaaS environment. In the role, one must be able to work directly with customers in high-pressure situations; have strong analytic, organizational, time management, and communication skills. We’re looking for a team player that possesses the willingness to do whatever it takes to achieve the highest level of customer satisfaction.This role is cross-functional interacting with Operations, Account Management, Engineering, and many other teams.

Acquia is searching for an accomplished, high energy and results-driven Senior Director of Communications. This highly visible role is the face and voice of our product portfolio globally and the primary advocate to the market. We are seeking an experienced leader and marketing executive who understands B2B Cloud software to drive go-to-market strategy, messaging and positioning across all of our products. This role will maintain and build out a comprehensive thought leadership plan, including a public relations and analyst relations strategy, as well as incorporating content and social media strategies that will deliver breakthrough results. We are a high growth company that recruits only the best talent. We promote a culture that is committed to awesome, embraces innovation, and thrives on teamwork. If you embrace these values as well this is your opportunity to join our winning team.

Manager, Software Engineering – Acquia Cloud Enterprise, for Acquia Inc. (Boston, MA): Manager, Software Engineering Acquia Cloud Enterprise is an entry-level engineering manager role. The position will serve as a hands-on manager, leading Acquia Cloud Enterprise teams of approx. 2-8 talented developers. This will require an extremely strong level of agility with Drupal development techniques, necessitating at least four years of demonstrated,

The right candidate will have a track record of exceeding expectations, demonstrate a high degree of motivation and thrive in a hyper growth environment. You believe in selling both with and through Partners. You understand how to combine services and software to deliver customer solutions. You know how to build alignment and consensus between internal colleagues and Partner employees at all levels. The focus will be on developing deep relationships with partners in Southern Europe (France Spain Italy Portugal and Switzerland), who can ensure consistent and predictable business growth. You will demonstrate a clear passion and drive for results, excellent relationship skills, and a deliberate attention to detail.

The Enterprise Account Executive, will be tasked to develop, own and manage closing new business in the Central, US focusing primarily in the highe education vertical. . Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world class service. The ideal candidate will have deep experience with solution selling of complex enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software. You will bring an exceptional drive to succeed and report directly to the Area Vice President, Sales US - East. 

Develop and execute a go-to-market strategy for Acquia's offerings; focusing on SLED or Higher Education Clients. Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts. Build and maintain a strong sales pipeline and forecast through discovery calls and meetings. Drive the sales process and manage the contract and approval process of new deals, including negotiating on price and getting approvals including contract terms. Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities. Maintains accurate and realistic forecast. Manage all information in our Salesforce.com CRM system. Acts as coach and mentor to BDRs you work with on prospecting. Build awareness for Drupal and Acquia within large Enterprises and System Integrators. Build and maintain relationships with new and existing Acquia partners.

The position will: (1) serve as acknowledged expert in their field & known for significant innovation and creativity; (2) lead virtual teams dealing with significant and unique issues to resolution; (3) apply full working knowledge of the core technical areas required for the role plus more than half of the desired technical areas; (4) demonstrate deep experience building, leading and architecting Drupal applications; (5) apply significant technical experience with Acquia products such as Acquia Site Factory, Acquia Lightning, Acquia Lift, Acquia Content Hub; (6) deploy demonstrated knowledge of CMS technologies and/or open-source technologies; (7) demonstrate ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems; (8) engage in defining and scoping a technical solution for large-scale Drupal project; and (9) exhibit experience working in a consulting or agency environment with direct interaction with enterprise level clients. May telecommute from anywhere in the US. Must engage in minimal travel (20-50 days per year) as necessary to clients in the US and Canada.