ACI Learning Benefits Overview

Owns People Operations with a primary focus on full-cycle talent acquisition, recruiting process improvement, and AI-enabled sourcing and screening. Responsibilities also include biweekly payroll, performance management, employee relations, manager advisory, HRIS and ATS administration, onboarding, offboarding, records management, and process development. The role operates independently across multiple HR functions and offers a path toward broader leadership and Director-level responsibilities.

Conduct outbound prospecting across phone, email, LinkedIn, and video; research target accounts; qualify inbound leads; book and properly hand off discovery meetings to Account Executives; and maintain accurate CRM records. Independently manage the full sales cycle for three-to-five-seat opportunities, including discovery, demos, quotes, pricing discussions, objection handling, and order processing. Provide feedback to marketing, ecommerce, and product teams on lead quality, objections, and pricing friction.

The Academic Account Executive sells SaaS training and skills-lab solutions to universities and colleges. Responsibilities include achieving sales quotas, building and managing pipelines, researching prospects, identifying decision-makers, conducting product demonstrations, closing new business, maintaining CRM records, and producing accurate forecasts. The role requires full-cycle software sales experience, quota attainment, familiarity with sales tools, and the ability to sell to senior technical buyers. Higher education and cybersecurity or IT market knowledge are preferred.