Abacus Insights Jobs In Boston

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Our Customer Success team is rapidly growing and is looking for our first dedicated Technical Account Manager. In this role, you will be working closely with our customers to help unlock the highest value possible in the Abacus Product(s). You will have the ability to work across multiple teams and drive impact across the business.

Be the primary bridge between the security and engineering organizations. Work with stakeholders to design and implement systems that conform to our stated security posture. Put security features in place which reduce or eliminate the possibility of human error when handling customer environments. Enable testing efforts which prove our readiness for secure operation and disaster recovery. Level up Abacus Engineering by pushing security implementation to the left in the SDLC.

Travel onsite with clients to collect requirements. Make data recommendations both internally and externally. Collaborate with internal stakeholders to drive product direction. Trains end-users on developed database applications and software. Translates industry needs into viable feature requests. >25% travel.

The Product team at Abacus is looking to bring on an early member of the Technical Writing Team. In this role of Sr. Technical Writer we are looking for someone who enjoys working in a highly collaborative and agile environment. Our Technical Writing team plays a critical role in the overall success of the Abacus platform and adoption. This team and you will be responsible for documentation on implementation and configuration guides for our customers, FAQs both internally and externally, processes improvements, and helping to solve the health data issue Abacus is solving today.

Our Connector Engineering team is looking to bring on an experienced Senior Data Engineer. If you are interested in being a guiding voice on a critical feature delivery team, this position is for you.  The connector engineering team is responsible for delivering the data pipelines that ingest and process diverse sources of data. This includes building large batch processing and streaming systems. You will be exposed to every area of our platform and AWS services (Serverless – Lambda, EMR – Hadoop/Spark, EKS – Kubernetes, etc.) but even more so, help drive the evolution of the product and team as we continue to grow rapidly. We believe heavily in architecture evolution and you will bring your experience on best practices as we build out new components of the platform.

Our Platform Engineering team is looking to bring on an experienced Principal Software Engineer. If you are interested in being a guiding voice on a critical feature delivery team, this position is for you.  The platform engineering team is responsible for delivering a seamless customer experience. This includes building microservices and external data best practices. You will be exposed to every area of our platform and AWS services (Serverless – Lambda, API GW, EKS – Kubernetes, etc.) but even more so, help drive the evolution of the product and team as we continue to grow rapidly. We believe heavily in architecture evolution and you will bring your experience on best practices as we build out new components of the platform.

Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

We are seeking a Technical Program Manager who can deliver on our vision of a data management technology platform that will democratize access to health care data for our clients.  We are currently focused on delivery of the initial product.  The Client Solution Lead is a strategic and enthusiastic solution-driver who puts our enterprise customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, be a platform expert, and work closely with leads to establish scope and implement.  As a Client Solution Lead, you will have deep command over the Abacus platform architecture and how the platform can deliver value to large enterprise clients. Success in this position requires strong consultative technical skills, a focus on client service, deep enterprise architecture expertise, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Our Customer Success team is looking to bring on a Scrum Master to help facilitate, drive, and reinforce best practices for all customer implementation related projects. We are looking for a highly collaborative and passionate individual who is organized, motivated, detail oriented and has experience working across cross-functional teams to drive process and results.

Our Site Reliability Engineering (SRE) team is looking to bring on an experienced Sr. Site Reliability Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you.  Our SRE team is responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus. Our SRE team is responsible for the customer perception of the Abacus platform and how available and responsive it is to our customers. As a founding member of this team you will be exposed to every area of our platform and AWS services (Serverless - Lambda, EKS - Kubernetes, etc.) but even more so, help drive the evolution of the product and team as we continue to grow rapidly.