Jobs at Abacus Insights

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Be the technical customer advocate within Abacus. To aid your customers, you will work closely with Product and Engineering teams to ensure implementation backlogs are synced up appropriately with the product delivery roadmaps. You will rally the entire organization as you seek out and create scalable solutions for your customer’s needs. Synthesize complex data/information and lead large technical implementations. Ability to matrix manage/organize Abacus, Client and Vendor teams in order to get work done quickly. Build relationships with and partner with technical and non-technical stakeholders. Work directly with our clients and implementation teams to manage overall timelines and communicate progress. Maintain awareness of internal roadmap and new product features to evangelize with customers and their feedback to Abacus product management and engineering groups. Continuously learn and update skills in the data integration and data management space. Collaborate and contribute to engineering effective demos.

Use your knowledge of MDM to define entities, roles, and objects within the Abacus Platform. Define data ingestion requirements to capture the critical data attributes needed for MDM. Build and deploy configurations to tune the MDM solution for performance and match rate SLA(s) Develop, document, and execute tests of various configurations to validate expected functional and non-functional requirements are met. Determine root-cause of system failure, report defects and enhancements, and escalate issues as needed. Provide estimates, collaborate on project schedule, and contribute to project plan through documentation of tasks and requirements (Jira). Initiate and monitor processes in customer environment related to data ingestion and MDM processing.

Determine the needs of end users consuming technical product documentation. Learn the product by using it and talking with product designers and developers. Own the end-to-end production and maintenance of intuitive, high-quality end user documentation and operational procedures and manuals. Maintain a comprehensive library of technical terminology and documentation. Revise and maintain documents per product release requirements and the established SDLC process. Work with sales and marketing colleagues to ensure that the finished documentation meets product requirements. Meet with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed. Gather usability feedback from customers.

Define use cases and features for the Master Data Management capability, which is used to master key entities and relationships, and link records from diverse data sources in the Abacus platform. Maintain partnerships with vendor organizations contributing Master Data Management capabilities to the Abacus platform. Work with Engineering to manage, groom, and prioritize the product feature backlog. Create user stories and acceptance criteria for scrum team development. Work with Client Management for Product support during client engagements. Participate in the scrum team.

Help our clients to achieve their real goals by understanding the requirements and how it would help them in their business. Define needs, develop plans, coordinate resources and implement action plans. Manage multiple projects simultaneously, resolve scheduling and other conflicts in order to meet all deadlines. Coach a team of engineers both on technical and career development needs. Focus on building an efficient and collaborative team environment.

At Abacus, the DevOps Engineer’s primary focus is the development of operations systems. The DevOps Team is focused on improving the telemetry around and availability of Abacus’ product offerings, while also contributing to the sustainability of engineering practice throughout the organization. We are responsible for a diverse set of tasks from across the DevOps spectrum, and we are acutely interested in avoiding single points of failure in both software and humans.

define use cases and features for the Connectors that connect the Abacus Platform to customers and partners whose data we manage. help identify and work with partners (both within and outside healthcare) with whom Abacus wants to establish Connectors. work with Engineering to manage, groom, and prioritize the product feature backlog. create user stories and acceptance criteria for scrum team development. work with Client Management for Product support during client engagements. participate in the scrum team.

The Company Abacus allows healthcare companies to unlock the value of their data by removing the burden of maintaining and updating an enterprise data management platform. We provide a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing healthcare companies to uncover differentiated insights that address their customer’s needs. The Role You will work closely with our Product

Apply if you are… Excited about collaborating with product management and engineering to define and implement innovative solutions for the health insurance market Energized about working in a Start-up Organization building a cloud-native environment Artful, possess superior UI skills and are able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces

Killer features (TL/DR) Experience delivering new functionality to customers using a fully automated CICD pipeline Experience with all aspects of the DevOps toolset, including but not limited to: Writing tests Performance tuning Infrastructure as code Deployment and operational UX Experience breaking down large features and/or stories into atomically deliverable units of work…and executing! Deep knowledge of some set of AWS services down to the

Job Summary We are seeking a Client Solution Lead who can deliver on our vision of a data management technology platform that will democratize access to health care data for our clients.  We are currently focused on delivery of the initial product.  The Client Solution Lead is a strategic and enthusiastic solution-driver who puts our enterprise customers at the core of everything we do. This is an outstanding opportunity to build and manage key

The Technology Support/Systems Administrator provides focused technical support to staff and manages internal software, hardware, 3rd Party SaaS/cloud platforms, and local networking equipment. They look for ways to improve the user experience by researching, suggesting and implementing best-of-breed and leading solutions primarily for corporate needs, and training staff on how to use them.