Boston Tech
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Fresh local stories and exciting companies.

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Tyler Holmes Tyler Holmes
Published on March 25, 2025

Swiss Army CSMs: Why the Technical Side of Customer Success Is Essential

In order to stay sharp for their customers, CSMs need to grow their technical product knowledge. Here’s how four Boston experts made it happen.

Updated on March 25, 2025

Why the Customer Solutions Center at This Boston Company Swears by Selling Ethically

Built In Boston sat down with three Simply Business agents to learn what makes this arm of the business so much more than a call center.

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Justine Hofherr Justine Hofherr
Updated on March 25, 2025

A sneak peek inside 4 of Boston tech’s coolest offices

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Tyler Holmes Tyler Holmes
Updated on March 25, 2025

Has Your Product Org Grown? It’s Time to Rethink Team Structure.

Leaders at four Boston companies break down how major company growth has fueled strategic product team transformation.

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Stephen Ostrowski Stephen Ostrowski
Updated on March 25, 2025

Why Vistaprint Is Swapping an ‘Office-Centric Mindset’ for Remote-First Work

How Vistaprint is making the transition to a remote-first workforce.

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Charli Renken Charli Renken
Updated on March 25, 2025

AirSlate Acquired DocHub, Bento Raised $8M, and More Boston Tech News

Here’s what you may have missed missed in the Boston tech scene last week.

Ashley Bowden Ashley Bowden
Updated on March 25, 2025

Shift Technology Raised $220M, Crayon Got $22M, and More Boston Tech News

As the Boston tech scene undergoes the ebb and flow of growth, a handful of companies last week secured fresh venture capital to fund new moves. Read up on their latest developments. This is the Built In Boston weekly refresh.

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