We’re looking for a passionate and curious User Experience Researcher to join our Product team and work from our Quincy office.

Main Responsibilities:

Responsible for implementing UX tests to gather feedback from real users for our consumer facing digital products

Discover user insight and be the 'voice of the user'

Weekly analysis to improve the user experience with the current browser and mobile applications

Basic daily QA testing of the application to make sure everything is working as expected

Lead user research for ethnography and contextual studies

Define research objectives on a per project basis

Report and analyze test findings into a clear format and deliver to larger multi-disciplinary team

Required skills:

A minimum of 4 years experience in user research and working with multidisciplinary teams

3+ years working on mobile-first products

A proven ability to lead and advocate for features based on quantitative and qualitative data

Expertise in using deep analytics to support decision making

Team player

Overview:

The User Experience team seeks a passionate, collaborative, and outgoing UX Researcher to join our fast-paced group. Our work consists of various tablet, desktop, and mobile platforms.

The UX Researcher should have a solid understanding of the user-centered design process and be equally comfortable working independently and alongside other User Experience team members. You can communicate effectively to project teams of Business and IT individuals.

Day to Day Schedule :

Meeting with project teams, heads down planning research, conducting research, heads down compiling reports from research

50% - desk time – planning, reporting

30% - meeting

20% - facilitating

Other skills:

1. Ability to multi-task

2. Organization

3. Attention to Detail

4. Initiative

5. Flexibility

6. Assertiveness