Internship - patient enrollment coordinator

| Boston, MA, USA
Employer Provided Salary: 16-18 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 3:05 p.m. (EST) on Tuesday, April 23, 2024
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Our Story 

Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.

At NuvoAir we believe people deserve a better healthcare experience.

Our team embraces the challenges that others can’t or won’t - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.


Living our Company Values

Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients

Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth.

Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage

Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit

Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development


At NuvoAir Medical, we partner with doctors to help keep their patients healthier. Doctors refer their patients to our clinical practice, and we stay on top of their health using our clinical team and technology. 


In this internship, you'll enroll patients into NuvoAir Medical's clinical practice. Doing so includes:


Calling patients who have been referred to our practice by their doctors

Explaining our clinical care offering, how it works, and what benefits they'll see

Managing insurance verifications via our software

Book appointments for our doctors


This internship is a good fit for anyone who's:

Looking to gain experience in a healthcare setting

Interested in sales and wants experience before graduating

Cares about helping patients get better access to high quality care

Organized, a strong communicator, and isn't afraid to pick up the phone!


Compensation is commensurate with your experience!

You’ll love us because:

Mission driven culture that’s recognized by “Best Places to Work” awards

A global, diverse team that works hard without taking ourselves too seriously

Competitive salary - an annual market rate review ensures our compensation bands align with Series A market salaries

Flexible work environment

Unlimited PTO - take time to recharge when you need it

Equity that’s venture-backed by top, global VCs - when we win, we win together

Medical, Dental, and Vision benefits - so you can take care of yourself and your family

Retirement plan + company match

Annual Learning & Development stipend - your professional growth is important!


Building a diverse team is critical to our success:

At NuvoAir, building a diverse team isn't a lofty statement or goal, it's a necessity, and it's something we actively practice and talk about. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law. NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.


What to expect from our interview process:

Our team’s impact is felt globally as we help patients with cardiopulmonary diseases better understand and manage their health. Every member of our team adds value as we work towards a better healthcare experience for all. Because of this, it’s not enough that we hire mission-oriented people who are self motivated. We also need to grow a team that aligns with our company values (listed above!) and who will be successful in startup life… it’s not for everyone and that’s okay! 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • DjangoFrameworks
    • DockerFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • Pycharm for PythonAnalytics
    • StraipiCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • PipedriveCRM
    • HubSpotEmail
    • ZoomInfoLead Gen
    • HubSpotLead Gen
    • GoogleLead Gen
    • LinkedinLead Gen
    • SlackCollaboration
    • Webex MeetingsCollaboration
    • AsanaProject Management
    • NotionProject Management

Location

Our office is downtown next to PO Square - easy to get to via the T (Park St, Gov Center, South Station). We have unlimited coffee, drinks, snacks and fun perks (e.g. free kayaking). The Financial District has so many lunch places to choose from, and our office has a gym onsite for $20/month.

An Insider's view of NuvoAir

How would you describe the company’s work-life balance?

We are a collaborative, hard-working and motivated team that works hard and celebrates our wins together. We have flexible hours and a “trust first” mentality. We have an unlimited PTO policy and are encouraged to take as much time as we need to recharge. I never worked for a company where people felt so comfortable bringing their authentic selves!

Val

People Operations Specialist

What projects are you most excited about?

All of NuvoAir’s projects are aimed at gathering as much information as possible for folks to help manage their diagnosis and symptoms are exciting and rewarding to me. Having supported family members with lung disease for many years, I’ve seen first hand how finding the right treatment or medication can make a world of difference.

Brett

IOS Tech Lead

What is your vision for the company?

We want to create technology that help people live a better life. Our experts work with patients to see how services, data point collection and connected med devices deliver more value to their health care experience and our development team creates new technology to support those efforts.

Lindsey

Engineering Manager

What is your vision for the company?

Our mission is to proactively and continuously engage and empower people diagnosed with respiratory conditions and those who care for them. My vision internally is exactly the same. All NuvoAir employees should feel engaged and empowered, supported and cared for by everyone around them. That’s how we make a real difference in the healthcare world!

Mary

SVP, Chief Marketing Officer

What are NuvoAir Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks

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