The Director of Creative Production is responsible for overall project health with a focus on executional excellence, project profitability, risk mitigation and resolution, and building, developing, and casting a strong Integrated Production team. The Director of Integrated Production sets the strategic direction for the Integrated Production team, defining and implementing standards and processes in line with overall Agency global processes, managing project management resources across a broad portfolio of accounts, and successfully implementing recovery for project crisis situations. The Director of Integrated Production builds strong relationships with all parts of the business to define viable approaches/methodologies in line with relevant industry standards and best practices. 

Key Areas of Focus:

Project Health:

• Proactive, ongoing assessment of project scope, resource balancing, and integrity of revenue
• Partnering with Account Management of profitable delivery of client work and enforcement of solid margins with responsibility to escalate issues appropriately
• Active management of project and program health from the lens of Actuals and Budgets
• Pre-emptive management and guidance for at risk or high risk projects/programs on order to successfully steer back to smooth delivery
• Active job status awareness (signed vs unsigned, new biz, future probability, investments) and their impact on the company to prevent over burn or margin erosion.

Team Development:

• Day to day management of the Integrated Production Department
• Define responsibilities and set direction for the PM team
• Ensure proper staffing mix with an eye toward active and ongoing rebalancing of Integrated Production team
• Oversight of Studio including profitability and executional excellence
• Day to day leadership managing multiple work streams and levels of PM team
• Demonstration of leadership skills in addressing delivery and performance issues and building team morale
• Develop best practice project management processes and tools in line with overall Agency Integrated Production approach and processes
• Ensure team collaboration & positive environment
• Conduct timely, fair and accurate project reviews for team members.

Communications:

• Monthly status reporting with financials
• Recommendations for improvements and/or process changes with executional responsibility for rolling out agreed changes and ensuring overall compliance.

Consulting: 

• Develop project proposals and statements of work leveraging experience key discipline leads (including Account Management, Creative Concept & Design, UX, Technology, Media, and Analytics)
• Manage and develop process for scope changes / change requests
• Understanding of Agency PM tools and systems (Jira, GitHub, Adobe Creative Suite, client facing project management platforms like Asana, Basecamp, Instagantt, etc) and enforcing the processes required to run the business

Financials: 

• Manage project budget – deliver to target margin
• Monthly financial reporting
• Seek to maximize revenue across multiple projects/accounts through project delivery/profit margin

Overall Agency: 

• Deliver projects to margin
• Contribute to business development efforts through project scoping, estimating and attending client calls/meetings when required
• Forge strong partnerships with key internal stakeholders/department heads to build unified relationships between Creative Production, Client Services, Media, Analytics, Creative, and Technology
• Present directional ideas and strategies to senior management
• Develop project management tools and processes in line with Agency’s overall processes. Assume responsibility for an office approach/methodology area, develop and execute the approach in line with industry standards and evangelize the use of approach/methodology to Agency colleagues.