Chief Revenue Officer

Reports To: CEO

Position Type: Full-time

Location: Concord, MA

Our nation relies on nonprofits to solve our most pressing social issues. Join us as we equip the foot soldiers in this work – the CEOs and volunteer board members – as they build a better future. BoardOnTrack is a high growth SaaS company providing expertise, training, web-based tools and a membership community to charter public school boards nationwide. We are looking for someone to play a significant leadership role at our organization. If you have been part of the rapid scaling of an early stage SaaS company, have a proven track record in building a predictable sales machine, are extremely entrepreneurial, and motivated by being in a significant revenue-generating/revenue-focused position, then we want to hear from you.

Responsibilities

Drive Revenue: Partner with CEO to ensure rapid revenue acceleration in both new bookings and with current installed customer base. Specifically, this will include:

Build Sales Team and Process: Roll-up your sleeves and take our nascent sales playbook, and small but mighty sales team, and leverage it into a predictable sales process. This will include pipeline management and a great deal of sales coaching. Assist in defining the sales team needed to hit/exceed targets, and actively recruit and train additional sales hires.

Support Scaling of Marketing Activities: Support Chief Marketing Officer in developing, testing and refining demand generation activities that drive new bookings and increase customer engagement and retention.

Team Alignment: Partner with CEO to ensure that annual and quarterly Sales & Marketing, Member Success, and Product plans are cohesively driving towards overall company success metrics.

Consistent Accountability: – Develop right-sized company metrics, meeting cadence and reporting that drives alignment, creates the right company culture, and fosters creative problem solving to ensure velocity.

Pricing Strategy / Pricing Execution: – Assist team in determining optimal prices that align product value with specific market segments.

Product Creation/Refinement: – Collaborate with CTO to ensure resources are being deployed to prioritized elements that drive new bookings and increase customer engagement and retention.

Support Scaling of Member Success Function – Support Chief Customer Officer in the development of a scalable member success function including fine-tuning onboarding, engagement, and renewal processes. Ensure that the right metrics are being tracked and that there is team and companywide learning from these efforts.

Experience and Skills

• Prior experience in scaling an early stage SaaS company.
• Exceptional executive leadership, coaching and motivational skills and a track record of hiring top-level talent and growing teams.
• Proven track record of driving profitability across the entire customer life cycle.
• Concrete, roll-up your sleeves, experience in building successful sales teams, at early stage start-ups.
• Results oriented. Your success and ours will ultimately be measured “by the numbers”.
• A statistical and analytic background. Digging into our treasure trove of data should excite you, and you should be able to excite and motivate the team with the data and the insights they provide.
• Patience, empathy, good listener, and an outstanding coach.
• Outstanding oral and written communication, project management, presentation and relationship-building skills.
• Interest and knowledge of the charter school movement and non-profit space is helpful, but not a pre-requisite.

Personal Traits

• Proven ability to work in a high-energy, fast paced tech start-up environment.
• Independent, highly organized, detail-oriented, and self-starter.
• Energetic, hard-working, and enthusiastic team player.
• A love of fast iteration, innovative thinking and intellectual curiosity a must.
• An ability to bring instant credibility to the role by delivering tangible, short term results
• You exude our brand juju; it’s just part of who you are.

To Apply:

We are looking for a very unique person. We don’t want to waste your time or ours. Please only apply for this position if you can truly demonstrate concrete previous career success in the core responsibilities outlined above.

If this really sounds like you, please include both a resume and a detailed cover letter outlining for us why you are the right person for this role. Please include as many concrete examples and as little jargon as possible.