Senior Product Designer

| Cambridge, MA, USA
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About the position

We are looking for a seasoned product designer to join our diverse and passionate team of designers, product managers, engineers, marketers, and editors to help shape a product loved by millions of readers around the world. You will help solve interesting design problems, participate in a collaborative design process, and apply your creativity to a wide range of projects.

Here’s an example of what someone can expect to accomplish in their first year in the position:

  • Gain a robust understanding of our customers, both authors and readers, to be able to center their motivations, goals, and latent needs throughout the design process
  • Work across the entire design lifecycle to deliver opinionated solutions that connect authors with readers who will love their books
  • Apply design thinking methodologies to build shared understanding, foster active and critical debate, and champion the best ideas
  • Cultivate a pragmatic approach to product design by continuously seeking the right balance between quality and efficiency
  • Help to grow and maintain a consistent, scalable design system to facilitate effective collaboration between design and engineering
  • Serve as a mentor and coach to other designers, regularly providing useful and constructive feedback and cultivating UX knowledge and growth of practitioners, both on design and other adjacent teams

An ideal candidate for this position will:

  • Be a design generalist with proven experience in generating solutions that reduce complexity and cognitive load, while delivering meaningful value to users
  • Be able to independently conceptualize the work to be done, steps to get there, and to execute those steps
  • Understand the power of storytelling in design, and how to use visual elements to create a narrative for your audience, be it stakeholders, colleagues, readers, or authors
  • Be energized by a startup environment in which the company is iterating quickly, and priorities and direction may change frequently
  • Be data-driven and strive to improve your design based on metrics, analytics, and research, but also regularly solicit feedback from colleagues
  • Demonstrate an excellent technical understanding of the software, tools, and techniques needed in your daily work, including a number of graphic design and prototyping tools, know when to employ them in your work, and know when to introduce new tools and systems to the team
  • Have a portfolio of representative work in product design that illustrates your process, outcomes, and impact

Who we are

We’re a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobooks retailing platform, Chirp, and learn more about what to expect working at our company.


We offer competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.

Remote work flexibility

Please note: for this role, we are only considering candidates who are located in Massachusetts.

Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our office in Cambridge, Massachusetts. We’ll help each team member figure out the work set up that’s best for them, including WFH equipment or a dedicated desk space in our office.

Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

Our interviewing philosophy 

Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too. Our typical process includes these types of experiences:

  • A resume screen and introductory phone call
  • A take-home exercise where you’ll have the opportunity to demonstrate your communication and problem-solving skills
  • Additional video conversations with your potential future team members, the hiring manager, and People Operations

We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you’re trusting us with your time — so we’ll do our best to run a process for you that’s as smooth and enjoyable as possible.

Your interview experience

If you’re worried that you’re not the perfect fit for a position, we want to let you in on a secret: we’re not looking for one perfect candidate. We’re looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply.

Pubmark strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

Finally, our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at [email protected]. All requests are treated as privately as possible and have no impact on candidate eligibility.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • JestFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • SnowflakeServices
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • LookerAnalytics
    • SnowflakeAnalytics
    • ExcelAnalytics
    • AbstractDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • TrelloManagement
    • WordpressCMS
    • ZendeskCRM


We’re in Kendall Square — perhaps the most concentrated square mile of startups, technological innovation, and entrepreneurial people in the world.

An Insider's view of Pubmark (BookBub & Chirp)

How do you collaborate with other teams in the company?

There is no shortage of collaboration here at BookBub! On the marketing team, we frequently meet with cross-functional teams to work on acquisition strategy, tackle challenges, and brainstorm new initiatives. We value a diverse set of opinions and meeting with other teams helps us put together a solid and cohesive strategy.


Consumer Marketing

What's something quirky about your company?

We love books! Our office is full of advance copies we receive from authors and publishers, and all of our conference rooms are named after authors. As you might imagine, we also have a book club every quarter!


People Operations

What are Pubmark (BookBub & Chirp) Perks + Benefits

Pubmark (BookBub & Chirp) Benefits Overview

We’re committed to providing our people with what they need to thrive — both at work and outside of work.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Flexible Working & Paid Time Off: We trust our employees to know what they need and when they need it. That’s why we empower every individual to manage their own schedules and to take control of their own time through flexible policies for remote work, working hours, and paid time off.

Customized Insurance Plans: We offer a variety of health, dental, and vision insurance plans across several carriers that employees can customize to their needs. We also offer a monthly benefit supplement so that employees can get coverage at a significantly reduced cost.

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