Technical Product Manager

| Waltham
A bit about us:
Devoted Health is a new health care company looking to improve the lives of seniors in America. We are guided by a deep belief that every senior should be treated like we would treat our own family members: with loving care and a profound long term commitment to their health and well-being. With aging demographics and rising health costs, this is an industry and problem space that needs today’s absolute best talent working on solutions, with high integrity and a long term view. We will improve the lives of seniors by helping them navigate the health care system, by utilizing world-class technology and data to enable better care and a simplified experience, and by partnering with top providers for better health outcomes. We are building a stellar team to launch a Medicare Advantage plan and clinical services in 2019.
Why Devoted:
Make a difference... a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they are family. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. Be part of building a health plan and clinical services operation that will give seniors easy access to the high-quality care they, and we all, deserve.
Ever wondered what it would take to build a solution to US healthcare from scratch? Come here to find out, and make it happen.

A bit more about this role:
The Devoted key to success is going to be integrated and innovative tools and data to drive operations and an outstanding consumer experience…. And that will be driven by you. We aren’t simply a product company. We’re a “marshalling the healthcare system to provide the best possible experience and quality care to our customers” company… which means everything we do is an interesting and complex problem.
This job is about taking those complex problems—which involve people and old technology and new technology that isn’t even built yet—and then laying out the plan to make it simple. Then getting it done.
Your teammates will be world class, and you’ll get to learn from the absolute best across the industry.

Responsibilities will include:

  • Partnering closely with the market team, engineering, and operations to determine what needs to get done, laying out a road map and priorities including what technology we need to build and buy to accomplish it, and then coordinating and driving the whole team to get it done.
  • Using data, user research, and operational expertise, creating the context necessary for everyone on the product team (engineers, designers, etc.) to collaborate to define priorities, necessary KPIs, and solutions.
  • Empowering our reps and doctors to deliver a magical experience to consumers.
  • Coordinating sprint plans and milestones with engineers, designers, and operations.
  • Working closely across the product team to define our strategy and ensuring it’s driven and coordinated across the organization.
  • Providing leadership across the organization on strategy and direction.

Attributes to success:

  • A super proactive “get it done” attitude, and the skills to back it up.
  • The uncanny ability to get everyone on the same page in a complex cross-functional environment.
  • Ability to manage a wide array of stakeholder groups, including the ability to listen and solicit carefully, and synthesize all their input into an action plan, then communicate it back to them and eventually, the whole company.
  • Excellent communication skills, including ability to clearly articulate needs, objectives, priorities, and strategy in writing.
  • Comfort with the uncertainty inherent in a startup.
  • Deep desire to make US healthcare better.

Desired skills and experience:

  • A solid understanding of how business, operations, design, and technology come together to create a compelling user experience.
  • A proven track record of delivering against complex objectives.
  • Experience defining product requirements based on a wide range of inputs, both quantitative and qualitative.
  • Excellent communication skills — you will need to work with a highly cross-functional team.
  • Ability to multitask and effectively prioritize critical tasks and conflicting requirements.
  • High proficiency with working with data to understand trends, manage against defined metrics, and input into product decisions.
  • 5 years of relevant work experience.
  • Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment.
  • Experience in operations, operations strategy, and engineering.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
  • Understanding of different healthcare delivery models.
  • Excellent problem-solving, organizational and analytical skills.

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

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Technology we use

  • Engineering
    • GolangLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • recomposeLibraries
    • Apollo GraphQLLibraries
    • gRPCFrameworks
    • AWSFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases


Our sunny office is in the beautiful Watch Factory alongside the Charles River in Waltham. It's easily reachable by commuter train, bus, or bike.
221 Crescent Street, Waltham, MA 02453

What are Devoted Health Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
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