Senior Technical Product Manager, SaaS at Markforged
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Our team is seeking a collaborative software product leader who understands how to build products people love and seeks to create user experiences that go above and beyond expectations. Our Senior Technical Product Manager will drive the vision, roadmap, and development for our cloud software products.
We’re looking for someone with a strong customer focus and a proven track record of building user-facing SaaS products — someone who thrives in cross-functional roles, loves working side-by-side with leaders, engineers, and designers, and can confidently lead several work streams at once. Our ideal candidate will have an experimental, data-informed approach and make clear strategic decisions with the customer’s best interest in mind.
In this role you will:
- Lead the product vision for Eiger, our industry leading cloud-based software platform.
- Build a deep understanding of Markforged’s customer and business needs that you then translate into product strategy and roadmaps.
- Craft a compelling product vision with clearly defined customer problems and the planned solutions to address them. Rally team support and get executives on board.
- Seek ongoing insights from data, research, and face-to-face customer meetings.
- Run collaborative user research studies to create better user experiences for help, education, and app discovery.
- Identify new product solutions that have a meaningful impact for the business and our customers.
- Lead product development from end to end: Write specs and user stories, build wireframes and prototypes, write test plans and release checklists. Guide the team’s work with clear direction and purpose, keeping a well-prioritized backlog and optimizing for efficiency in execution.
- Coordinate risk management, dependencies and resources with cross-functional counterparts, pulling in exec support as needed.
- Ship well-crafted, customer-focused solutions at a timely pace.
What we look for:
- 5+ years of experience leading, shipping, and iterating on successful products with cross-functional teams.
- You have built B2B Software and are able to develop business justifications and revenue models.
- An experimental approach: You love taking an iterative approach with rapid prototyping and capturing customer feedback as early and as often as possible.
- Focused leadership: You lead with purpose, persuasion, and consistent execution.
- A highly collaborative mindset: You don’t buy into the idea of a PM as the sole visionary. You know how to create an inclusive, forward-thinking environment and proactively seek diverse perspectives.
- Creative problem solving: You’re resourceful, resilient, and adaptive — you stay positive and motivated while working through roadblocks.
- Strong presentation and facilitation skills: You can communicate ideas with a clear and convincing narrative. You lead engaging meetings, brainstorms, and workshops with poise.
- Exceptional communication skills: You’re an inclusive and proactive communicator. You can work well with teams and cross-functional partners of varying disciplines, across multiple locations. You have deep familiarity with planning and communication tools such as Jira and Confluence.
- Sharp decision-making: You can balance multiple feedback loops and integrate them into customer-focused decisions and product priorities.
- A university degree (BS or MS) in Electrical Engineering, Computer Science, or a related degree or equivalent experience is recommended
- You have experience with analytics tools like Periscope, Tableau, Google Sheets.
What is Markforged?
Markforged is reinventing manufacturing with the most affordable 3D metal and carbon fiber printers capable of producing parts strong enough for the factory floor. Engineers, designers, and manufacturing professionals all over the world rely on Markforged metal and composite printers for tooling, fixtures, functional prototyping, and high-value end-use production and optimizing their manufacturing and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 250 employees globally, with $137 million in both strategic and venture capital. Markforged’s vision is a world in which you build anything you imagine. Markforged was recently recognized by Forbes in the Next Billion-Dollar Startups list and listed as the fastest-growing 3D printing company in the US in the 2019 Deloitte Fast 500. To learn more about Markforged, please visit https://markforged.com.
Our software technologies and tools empower our customers to configure print-ready parts, visualize part geometry in 3D, and push to IoT-connected printers for printing. As part of the Software Engineering team, you will be helping to lead the scaling and growth of our 3D printing platform involving end-customer applications and IoT services. We move at a breakneck pace but refuse to compromise on quality. We believe in “doing it right the first time” and investing in code quality, testing, tooling and infrastructure. Your ideas will directly influence the company's future. You will do interdisciplinary work on physical systems and learn from best-of-the-best engineers across Materials Science, Mech-E, EE, and Software.
Help us reinvent manufacturing.
We are reinventing manufacturing so that engineers can build anything they imagine.
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
Perks & Benefits
We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
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