Senior Product Manager

| Cambridge
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Senior Product Manager

Your Impact 

As a Senior Product Manager, you will examine market conditions, the competitive and technology landscape, and customer input to evaluate and prioritize product opportunities. In this role, you will develop and execute a product roadmap to support and grow both our established offerings as well as new product lines. You’ll regularly engage with customers, business stakeholders, and engineering teams to identify, synthesize, and clearly communicate product requirements that create an outstanding experience and achieve desired outcomes for our learners. You will join the team directly responsible for transforming edx.org! 

Your Team

The Discovery team within edX is focused on helping learners find the right courses & programs that enable them to achieve their goals and transform their lives. You will lead at the intersection of marketing, brand, data, customer insights, and technology. The team is currently modernizing the technology ecosystem, paving the way for future rebrand and learner personalization efforts. You’ll explore opportunities to improve our search and browse experience; identify customer intent and create meaningful recommendations; product page optimizations, and other strategies.

Our office is in the heart of Cambridge’s Technology Square (currently working remote). We have an awesome team of ~15 people working to improve a one of a kind collaborative application with cutting edge cloud, web and mobile technologies.

Day-To-Day Responsibilities

  • Define strategy, target outcomes, and product priorities informed by customer and business needs.
  • Create comprehensive roadmaps in support of delivering critical outcomes. Regularly measure and communicate impact; adjusting course as needed..
  • Interact directly with learners, educators, other product managers, and organizational stakeholders to understand emerging product needs and capture these in the form of product memos, demos, and executive presentations. Define the engineering backlog, technical requirements, and product features that will achieve desired outcomes.
  • Define MVP and success measurements, examine tradeoffs, and manage risks.
  • Lead a cross functional team of engineering, data science, UX, marketing, and others across the business to design solutions and deliver results.
  • Represent your team and work with edX leadership, the company, and external stakeholders.

You Have:

  • 4+ years of product-focused experience
  • A proven data driven and iterative approach, offering audacious hypotheses, while perpetually investing in testing and learning. Comfort with defining metrics and leveraging data insights to find new opportunities.
  • Demonstrated ability to roadmap ownership and development.
  • Experience operating and thriving in a matrixed, results focused, fast-paced environment.
  • Empathy for our customers and a relentless focus on improvement.
  • An action-driven mindset with strong cross-team collaboration skills, including conflict resolution, negotiation, and seasoned presentation skills.

Preferred Experience

  • E-commerce experience, including work with search & browse functionality
  • Familiarity with validation methods, such as A/B testing + user testing.
  • Track record of driving high impact initiatives with a consumer focus.
  • Experience in higher education or education technology

We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we understand there are many skills and backgrounds that will contribute to success in this role. 

That’s why we provide new employees with:

  • Employee onboarding and training sessions
  • Personalized 30/60/90+ day plans
  • Individual quarterly and annual goals 
  • Career pathways 

And much more to support you in your personal journey at edX! That said, if this role looks like a great next step for you, please apply… even if you can’t “check every box.” We’d love to hear from you. 

edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together over 30 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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