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Senior Product Manager - Digital

| Greater Boston Area

Dawn Foods is looking for a great Product Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we drive. You will have a wide influence on building online ordering capabilities for our bakery customers, conceptualizing new digital solutions to drive customer lifetime value, and shaping our overall customer experience. This role will have a direct and tangible impact on our Digital team, our company, and our customers. Come join a team of Boston digital experts for this unique opportunity as we build a digital start-up within a global organization and transform the business for future growth. This role reports to our Boston-based, Senior Director of Product Management.

In this role, you will be a champion of the customer's digital experience by leading the definition, design, development, and implementation of site functionality, UI changes, and content offerings that increase engagement improve customer satisfaction and enhance the value of the Dawn brand.

Your core responsibilities include, but are not limited to:

 

  • Work closely with the Digital team to define outcomes, drive strategy, prioritize and manage product roadmap
  • Drive product definitions which translate and balance business needs, customer needs and technological capabilities into site features and enhancements
  • Collaborate with product, engineering, UX and other cross-functional team members to test, design, prototype, develop, and bring concepts to market and define the end-to-end omnichannel customer and user journey
  • Lead cross-functional teams, serving as product and project manager, to establish milestones, orchestrate all front-end and back-end touchpoints, and manage implementation against goals
  • Communicate product status, key issues and launch plans to key constituents across company
  • Measure product performance and identify key levers of improvement - including design and analysis of relevant reports
  • Monitor competitive landscape, identifying and leading relevant market, site and consumer research needs

    Qualifications
     
  • 8+ years overall experience, 5+ years digital product management experience at a B2B/B2C e-commerce company, and preferably creating product for both desktop and mobile
  • Keen customer-oriented mindset, with a desire to discover and fulfill customer needs and translate them into requirements for development
  • Demonstrated success in developing and managing new digital products from concept to launch, including several major new releases
  • Experience in agile development
  • Must be capable of gracefully managing multiple projects and handling shifting priorities.
  • Ability to make product decisions, test assumptions and iterate while weighing multiple factors
  • Strong balance of analytical skills and creative thinking
  • Excellent leadership skills and ability to build strong relationships across multiple stakeholders and communicate effectively at all levels of the organization
  • An inquisitive and confident yet humble team player
  • Sense of urgency with a desire to move quickly
  • Experienced business judgment, BS/BA required, MBA preferred
  • 10% Travel


An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailgunEmail
    • SalesforceLead Gen

Location

Located in Back Bay just blocks from Back Bay Station and Boston Public Garden. Endless food options.

An Insider's view of Dawn Foods

What’s the vibe like in the office?

The Boston office is a start-up. We are in a shared space with dozens of other start-ups with lots of cool amenities and energy. The team spends lots of time collaborating on what capabilities we are going to build and how to build them. We talk. We exchange ideas. We act. Nimble. Agile. It's all very fluid. And exciting!

Gireesh Sahukar

Senior Director, Digital Technology

What projects are you most excited about?

We are building full scale, in-house, digital capabilities from scratch. The team is picking all of the platforms and solution providers to create a robust digital platform. We have complete autonomy. It's a once in a lifetime opportunity. And everything we do going forward will be a first for the company (and maybe the industry)!

Bob Howland

Chief Digital Officer

What makes someone successful on your team?

Our Digital Innovation Hub is specifically designed to lead Dawn's business transformation and future growth. It's an exciting mandate. The team is small and well funded. This is a unique and exciting opportunity for someone who wants to be on the court and part of the action. People will grow by being part of the planning and the creation.

Kristin Pados

Senior Director, Product Management

What are Dawn Foods Perks + Benefits

Dawn Foods Benefits Overview

Dawn leaders and the Jones Family are proud to provide exceptional award winning benefits to some of the best people in our industry. Our Philosophy is to continue taking the best care of our Team Members who fuel Dawn’s success every day.  We are committed to help Team Members and their loved ones live healthy lives for many years to come. Some of our benefits are: Health, Dental & Vision, Flexible Spending Account, Health Savings Account, Life Insurance AD&D, Disability, Voluntary Products, 401(K), Paid Time Off, Paid Parental Leave, Employee Assistance Program, Consumerism Card.

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1.5 times an employee's annual salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
On Bonus eligible positions.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 30 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Monthly.
Game Room
Our game room includes Ping Pong.
Happy Hours
Happy hours are hosted Once per month.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
Dawn Foods reimburses up to $250 per person per year or $400 per family on gym memberships. And $600 per person per year or $1200 per family for weight management.
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250 with a maximum total match of $5250.

Additional Perks + Benefits

Dawn’s Circle of Excellence puts Dawn People at the top. We have been recognized as an innovator for our rewards programs over the last few years and we believe we have good reward programs. We are one of the first companies in the nation to offer an emergency savings program as well as a advocacy/wellbeing model for our Team Members and their dependents

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