Senior Product Manager - Digital

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Dawn Foods is looking for a great Product Management talent to be one of the first ten hires in our new Digital Innovation Hub. We are a leading global bakery manufacturing and distribution organization with almost 100 years of history at the beginning of our digital journey. The Boston office has a mandate to drive the company’s external digital capabilities and to transform the overall business model while leveraging its rich heritage. It will be a journey. And you could be one of the charter members of the Digital Innovation Hub with a strong voice around how we work and what outcomes we drive. You will have a wide influence on building online ordering capabilities for our bakery customers, conceptualizing new digital solutions to drive customer lifetime value, and shaping our overall customer experience. This role will have a direct and tangible impact on our Digital team, our company, and our customers. Come join a team of Boston digital experts for this unique opportunity as we build a digital start-up within a global organization and transform the business for future growth. This role reports to our Boston-based, Senior Director of Product Management.

In this role, you will be a champion of the customer's digital experience by leading the definition, design, development, and implementation of site functionality, UI changes, and content offerings that increase engagement improve customer satisfaction and enhance the value of the Dawn brand.

Your core responsibilities include, but are not limited to:

 

  • Work closely with the Digital team to define outcomes, drive strategy, prioritize and manage product roadmap
  • Drive product definitions which translate and balance business needs, customer needs and technological capabilities into site features and enhancements
  • Collaborate with product, engineering, UX and other cross-functional team members to test, design, prototype, develop, and bring concepts to market and define the end-to-end omnichannel customer and user journey
  • Lead cross-functional teams, serving as product and project manager, to establish milestones, orchestrate all front-end and back-end touchpoints, and manage implementation against goals
  • Communicate product status, key issues and launch plans to key constituents across company
  • Measure product performance and identify key levers of improvement - including design and analysis of relevant reports
  • Monitor competitive landscape, identifying and leading relevant market, site and consumer research needs

    Qualifications
     

  • 8+ years overall experience, 5+ years digital product management experience at a B2B/B2C e-commerce company, and preferably creating product for both desktop and mobile
  • Keen customer-oriented mindset, with a desire to discover and fulfill customer needs and translate them into requirements for development
  • Demonstrated success in developing and managing new digital products from concept to launch, including several major new releases
  • Experience in agile development
  • Must be capable of gracefully managing multiple projects and handling shifting priorities.
  • Ability to make product decisions, test assumptions and iterate while weighing multiple factors
  • Strong balance of analytical skills and creative thinking
  • Excellent leadership skills and ability to build strong relationships across multiple stakeholders and communicate effectively at all levels of the organization
  • An inquisitive and confident yet humble team player
  • Sense of urgency with a desire to move quickly
  • Experienced business judgment, BS/BA required, MBA preferred
  • 10% Travel

An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailgunEmail
    • SalesforceLead Gen

Location

We are a few blocks from South Station and High Street Place Food Hall. Plus all of the other great amenities of Downtown Boston abound

An Insider's view of Dawn Foods

What’s the vibe like in the office?

People in our team are energetic and enthusiastic about what we are building, and also willing to work together, share feedback, and be flexible to make things happen. We are heavily outcome driven. Overall, the vibe is really positive and I enjoy working here.

FIona Wu

Product Manager

What projects are you most excited about?

We are building a B2B eCommerce business within a leading global company.  Our Digital Innovation Hub in Boston is the focal point for this huge change management initiative.  We have complete autonomy.  It’s a once in a lifetime opportunity.  And everything we do going forward will be a first for the company (and maybe our industry)! 

Bob Howland

Chief Digital Officer

What makes someone successful on your team?

The Boston office is a start-up. Our team is collaborative and works in an agile approach. There is a constant exchange of ideas, tactics, best practices, designs, and how we serve our customers best. Anyone that embodies these characteristics and can empathize with customers will be successful within our team.

Gireesh Sahukar

VP, Digital

How do your team's ideas influence the company's direction?

Everything the team is working on will directly impact the future of Dawn. We are building tools that will transform how team members and customers interact with the brand. Having a direct impact on the future of a company that has been around for more than a century is a unique and exciting opportunity that I am lucky to be part of.

Mike

Director of Digital Delivery

What is your vision for the company?

Digital is our future. Our digital team continues to deliver exceptional solutions that exceed our customers’ expectations. We are leading the industry with an experience that provides our customers with everything they need to find products and inspiration to grow their business.

Carrie Jones-Barber

CEO

What are Dawn Foods Perks + Benefits

Dawn Foods Benefits Overview

Dawn leaders and the Jones family are proud to provide exceptional benefits for Team Members and their families. We continue to invest in our people to make Dawn a great place to work. Our competitive benefits help ensure we can attract and retain top talent, helping drive our future success. Some of our benefits are:

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We commit to creating an equitable and inclusive workplace driven by our diverse perspectives and unique backgrounds.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
The benefit programs have a diverse offering to meet the needs of Team Members across the U.S
Mental health benefits
We have a robust well being strategy.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
On Bonus eligible positions.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Fitness stipend
Dawn Foods reimburses up to $250 per person per year or $400 per family on gym memberships. And $600 per person per year or $1200 per family for weight management.
Professional Development Benefits
Tuition reimbursement
Promote from within

Additional Perks + Benefits

Dawn is committed to provide Team Members with the resources, benefits, and tools to be successful. We have been recognized as an innovator for our rewards programs over the last few years and we believe we have good rewards programs. We are one of the first companies in the nation to offer an emergency savings program as well as an advocacy/wellbeing model for our Team Members and our dependents.

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