Senior Product Manager - Business Intelligence

| Greater Boston Area
SHYFT is seeking an Senior Product Manager for its data visualization product; LUMEN. LUMEN delivers strategic and tactical insights across clinical and commercial organizations. It combines executive, home office, and field intelligence to drive the performance of commercial teams. It also serves medical science teams with detailed disease overviews, patient journey insights, and burden and cost of care analytics. LUMEN is the premier data visualization application specifically dedicated to life science organizations. 
Responsibilities
· Develop and maintain a deep understanding of the industry, the competition, and our customers to quickly identify opportunities and threats, leverage our strengths, and overcome our weaknesses while influencing the overall SHYFT product strategy.
· Identify and deliver requirements that increase market share and exploit SHYFT's breadth and depth of solutions
· As leader of the product, partner with key stakeholders to define the product vision, strategy, roadmap, and supporting metrics required to deliver a best in class customer experience.
· As the product champion, work with Customer Success, Sales, and Marketing to continually drive product adoption among the customer base and target market
· Manage strategic Project Definition process to identify quarterly demand drivers; work closely with the project leads (PO, Tech Lead, SM, UX Lead) to inform the tactical execution
· Partner with UX to conduct field research and comprehensive data gathering to determine appropriate solutions for stakeholders' pervasive market problems
· Conduct enablement training with internal stakeholders for each new release 
· Partner with marketing and sales to develop the GTM strategy; stay engaged with the sales team to articulate the value proposition of the product among customers and prospects alike
· Partner with the Commercial Team to manage pricing and packaging as a profit and market penetration lever, and to establish financial goals of the product; monitors, tracks financial performance of the product, forecasts performance and executes proactive measures to attain financial goals.
· Travel up to 25% to engage with customers and the marketplace 
Qualifications
· 3-5 years related experience in Product Management
· MBA or Master’s Degree in computer science or an engineering discipline 
· Proven success in delivering products in a high growth environment.
· Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
· Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.
Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
· Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
· Demonstrated ability to work with cross-functional teams to deliver products/services.
· Familiarity with the SDLC and agile development
· Desired: 
· Experience in the high-tech industry. B2B Software and SaaS experience highly preferred. Mobile experience a plus.
· Deep knowledge of the analytics, business intelligence, big data, SaaS database landscape
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

SHYFT is located in the historic Watch Factory building in Waltham, MA. Short walk to the commuter rail, Moody St, and the Charles River running path

An Insider's view of SHYFT Analytics

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.

Carmela

Product Engineering Manager

How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!

Kent

Director, Product Marketing

How has your career grown since starting at the company?

One of the best aspects of being a SHYFT employee is having the flexibility to try different things and choose your growth area. In my 1.5 years here I was not only able to participate in projects and flex skills I have not used before, I also had the chance to solve challenges in product, sales, and contracting. SHYFT has invested in my growth.

James

Senior Business Analyst

How do you empower your team to be more creative?

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.

Priya

Chief Product Officer

What's the biggest problem your team is solving?

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!

Adam

Senior Software Engineer

What are SHYFT Analytics Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We have plenty of perks , but it’s not what we want to be known for! We recently doubled our office space with an amazing build out. The office is now extremely open, comfortable, and collaborative. We built the SHYFT bar with 2 beers on draft, nitro cold brew and iced teas, multiple BEVI stations, snacks galore all day long, LeanBox, Lunch Delivery service, monthly happy hour on Moody St, SHYFT Holiday party, Summer/Golf Outing, and monthly cultural initiatives driven by our A-Team.

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