We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor, the world's largest travel platform, helps over 450 million travelers each month make every trip their best trip. The New Ventures team is responsible for investigating, launching, and scaling new travel products and businesses for the company. In 2022, the New Ventures Team will launch Tripadvisor’s second consumer subscription business. 

The Senior Product Manager will own key portions of the subscription product, specifically the experience and strategy around acquiring subscribers both on and off Tripadvisor. You will define product strategy, prioritization, feature requirements, and collaborate with design & engineering to bring new acquisition channels to life. You will understand key user problems via customer research and data analysis, and will translate these as well as business needs into solutions. These efforts will be aimed at improving key metrics and you will be responsible for leading efforts to make progress against business objectives. To be successful, you will be passionate about your users, skilled with data, able to craft a vision, and thrive in a fast-paced, collaborative environment. 

The ideal candidate will have a broad interest in product & technology, a strong bias toward action, excellent interpersonal skills, and comfort with ambiguity. 

What You’ll Do:

• Own, define and manage a product-marketing roadmap for subscription acquisition which could include: 

  • Optimizing site placements to increase conversion 

  • Partnering on new channels including CRM, paid social and more

• Work with design, engineering, marketing, research and analytics partners to understand user problems, set requirements, establish key metrics, craft the user experience, and develop the features

• Research, identify, and form creative solutions to user problems and business opportunities

• Ensure a high quality user experience via quality assurance, data and user feedback

• Measure success and monitor data to ensure business objectives are continually met

• Collaborate cross-functionally with other leads in Engineering, Analytics, Legal, Content Policy, Customer Support, PR and stakeholders across Tripadvisor

What We’re Looking For:

• 4+ years of product management experience, preferably in consumer product and marketing

• Consistent track record of executing cross-functional initiatives, ensuring multiple projects are completed in an appropriate and timely manner

• Strong analytical skills to interpret data and trends, diagnose problems, and recommend effective action plans to resolve issues

• Excellent communication to effectively and efficiently articulate both strategic vision and specific details to various stakeholders, from senior leadership to individual contributors. 

• Ability to write and or guide clear and concise product requirements, status updates and product results.

• Empathy and a drive to deeply understand customer needs

• Strong teamwork and collaboration skills are essential

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected]. 

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