Product Manager

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Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

Do you want to be empowered to drive change in how people use APIs?  Are you looking to get into Product?  Do you have experience developing and delivering APIs or Developer Tooling?

To build and extend SmartBear’s success and growth, were looking for a Product Manager with API and SaaS experience who will be responsible for product business planning, product life-cycle management, and product plan execution with SmartBear’s ReadyAPI product line, the leading API testing, virtualization, and performance testing platform. Successful candidates will be strategic, entrepreneurial in spirit, hands-on, research-savvy and analytically-driven, with proven experience working on API tools or with APIs in a business setting. 

Responsibilities:

  • Work with the Director of Product to create, maintain and communicate a living vision and overall strategy for your area of focus
  • Analyze relevant market data, competitive documentation, and buying trends to define attainable testing market share, growth and profitability 
  • Conduct research to understand and analyze customer needs and devise solutions which  incorporate Voice of the Customer into your products 
  • Manage and prioritize product backlog
  • Work closely with system architect and UX designers to plan, scale, and sequence stories 
  • Engage closely with cross-functional teams including sales, marketing, and engineering to bring products to market in a timely manner 
  • Serve as a representative for your products in marketing and sales efforts as well as external analyst and press interactions 
  • Follow agile methodology to establish proper documentation and acceptance criteria 
  • Monitor achievement against forecast to identify and report on OKRs by quarter

Qualifications:  

  • Current Product Manager with 1-3 years of experience or 5 years of experience selling, supporting, developing or delivering production quality APIs 
  • A deep understanding of the API development lifecycle, the challenges and tools used to drive that lifecycle 
  • Ability to drive and own projects and challenge the status quo
  • Comfortable speaking with customers, understanding their needs and being able to translate them into product features
  • Knowledge of development processes and an ability to work with engineering teams in multiple locations
  • Business acumen and the ability to look at different business models, pricing strategies, and go to market motions to understand how to best drive the business
  • Team player who puts the interest of the team and the business first

About SmartBear
At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • CSSLanguages
    • ElixirLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • SwiftLanguages
    • BigQueryDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Microsoft AzureServices
    • SalesforceCRM

Location

Our office in located in Assembly Row overlooking the beautiful Mystic River surrounded by shopping, dining, and entertainment. We're conveniently located steps from the Assembly MBTA Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

I think the office space is great for people of all ages and tenures. It's a warm environment for everyone, but as a recent college graduate, it's nice being able to see others who are in my age bracket. The office is very open to conversation and is always willing to extend a helping hand. All in all, the vibes here are good!

Lesly Nerette

Account Executive I

What does your typical day look like?

My typical day-to-day varies! As a growing company, I'm always working on ad-hoc projects that are challenging and rewarding. Currently, the FP&A expense team is working on the 2024 plan, where we work closely with our business partners to plan and forecast expenses. It is my favorite time of the year because I get to know my business partners!

Kayla Bauerlein

Senior Financial Analyst

What makes someone successful on your team?

Although there are many ways, the first thought that comes to mind is someone driven for results, open to feedback, and having a growth mindset. The other way we measure our success is by delivering a quality candidate experience. Our team celebrates the different experiences and backgrounds we come from because we know it leads to better outcomes.

Allison Stone

Talent Acquisition Specialist

How do you empower your team to be more creative?

We give our teams autonomy and trust they will work to achieve their goals. We have a culture of transparency and clear company strategic initiatives. Also, a lot of the creativity happens in our hybrid work environment where we have in-office team days, great food, collaborative spaces and the right digital tooling to encourage group brainstorming

Cynthia Gumbert

Chief Marketing Officer

How do you empower your team to be more creative?

As a leader, I always empower my team to challenge me and debate a really good idea. I believe the voice of many outperform the voice of few. For me, it’s about fostering psychological safety, allowing time for free-thinking, fast failing, and more. It's most important to make space for creativity, remove barriers, nurture talent and communicate!

Stephanie Manzelli

VP, People Partners & Total Rewards

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 fitness gear reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)
-Open vacation policy

Culture
Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
President's club
Employee awards
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Family medical leave
Company sponsored family events
We have a Family Halloween Party every year!
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.

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