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Product Manager, Publishing

| Greater Boston Area

We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Toast’s Core Product Team is looking for a Product Manager to drive forward a technical and user-experience driven roadmap for our Data Publishing system. Publishing is mission critical for every Toast restaurant each and every day. It’s how restaurants do everything from updating their menus, adding new employees, to monitoring system changes and data configurations. As Toast’s customer base continues to grow at a phenomenal rate, our infrastructure needs to keep pace with both our growth and the increasingly complex and technical needs of our customers. The Publishing Product Manager will be responsible for defining the roadmap, key business metrics and SLOs to help Toast meet the needs of restaurateurs of all types run their businesses. 

 

About this roll*:

  • Plan a technical & feature roadmap for the Publishing Team, including meeting the needs of increased functionality and improved user experience, keeping in mind the scale and growth of the Toast customer base. 
  • Lead a cross functional team of engineers, QA, UX designers to execute on your roadmap and drive business goals for your product area
  • Become an expert on Toast’s data structures, assets and infrastructure
  • Work cross-functionally and cross-team to understand complex integrations, user behavior and workflows for delivering content across a distributed system 
  • Work with engineering to plan sprints, write user stories, and test product features
  • Work with UX designers to design delightful experiences with a focus on ease of use, robust functionality and an ability to balance simplicity with complex customer needs 
  • Develop deep relationships with restaurateurs and operators to understand their needs and pain points with Toast’s current publishing offering
  • Prepare and deliver executive-level presentations on your product strategy, roadmap, execution, and go-to-market plans
  • Gain experience working in a cross-functional, technical product role 

Do you have the right ingredients?

  • 2-5+ years of hands-on product management skills and experience delivering great products from inception through delivery to customers 
  • Previous experience working in an Agile software development environment
  • General familiarity with API's, microservice architecture, or experience being a part of a team that has designed/built enterprise applications
  • Working understanding of XML or JSON data formats, experience with SQL is considered a plus 
  • Understanding of the restaurant industry space and the evolving market dynamics will be considered a plus, but not required

*Bread puns encouraged but not required

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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