Product Manager, Hotels
Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.
Since its launch in 2015, Hopper has become one of the fastest growing travel apps ever with over 30 million installs to date. It is now the most downloaded flights booking app in North America and travelers have booked hundreds of millions of dollars in flights and hotels around the world using Hopper.
The app has received accolades such as Fast Company’s Most Innovative Company in Travel 2018, the Google Play Award for Standout Startup of 2016, and Apple’s App Store Best of 2015.
As a Product Manager, you will work at the intersection of development, data science, and user experience to lead the evolution of our new Hotels business by facilitating the creation of successful new features. In this role you will develop a competitive understanding of the Hotel landscape in mobile consumer travel, diving deep into the hotel rates, availability, content, marketing and booking ecosystem. On any given day - whether you’re weighing the tradeoffs of offering new capabilities, scoping and specifying solutions, or shepherding features through development - your contribution to Hopper’s success will be critical. You'll become part of a passionate, versatile, and highly collaborative team with big ambitions.
A perfect candidate has:
- Thrived in a consumer product role and delivered delightful features at scale
- Experience with Hotel distribution strongly preferred
- An innovative and detail-oriented approach to problem-solving
- Exceptional ability to grasp, manage, and articulate complex systems
- Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
- A track record of being proactive and persuading colleagues by constructing a compelling narrative both in person and in writing
- Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
- No ego. Strong focus on doing what is right for the customer and the company
- Experience with mobile product development preferred
In this role, you will:
- Manage a product roadmap for our Hotels business from inception through implementation; collect requirements, establish key performance metrics, and drive execution
- Evolve an ever-growing suite of API connectivity to external partners that supply rates and content
- Collaborate closely with data science to dive deep into our data to understand our users
- Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
- Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
- Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users
- Well-funded and proven startup with larger ambitions, competitive salary and stock options
- Dynamic and entrepreneurial team where pushing limits is everyday business
- Access to comprehensive medical, dental, vision, disability and life insurance, all on us
- In Cambridge, work in a historic factory building near Kendall Square; in Montreal, work in an artist’s loft in the Mile End
- Easy commute with a paid-for public transportation or paid parking
- IATA Travel Agent Card for discounts in the travel industry
- Fully stocked kitchen with: coffee/tea, beer, bagels and healthy snacks
- Team lunches, off-site activities and much more!