We’re looking for a team leader who is passionate about developing an experienced team of Data Scientists and Product Analysts. The Product Insights team is responsible for digging into our customer usage data, understanding how and why consumers engage with the product, where they’re getting value from it, and leveraging these conclusions to inform how we continue to build new features and iterate on existing ones. You'll partner closely with product managers, research, engineers, growth marketers, product leadership and other internal teams to drive better product development through analytical conclusions and actionable insights. Impact the broader business by thinking outside the box, using data to come up with new opportunities which will impact all areas of HubSpot’s growth.

Responsibilities include, but are not limited to:

Business Influencing (40%):

•  Advocate for the impact of the Analytics team to the broader organization, while helping them understand the best way to partner
• Be an active participant in leadership discussions and have a voice in the direction of the product
• Understand and improve upon the relationship and cohesion with Engineering, UX, and Product Management
• Identify insights that will impact the broader business by leveraging relationships outside of product, including but not limited to, Marketing, Sales, and Services
• Continue to enable go-to-market strategy through analytics

 Team Development (40%):

• Responsible for shaping organization design
• Introduce and coach the team on the latest analytical methodologies
• Enable the team to develop a deeper understanding of the product, metrics, data, feature lifecycle, and processes for building products at HubSpot
• Evaluate the performance of team members and provide them the necessary coaching, guidance, and learning opportunities to help them grow in their careers
• Coach and facilitate cross-functional team behavior
• Conduct periodic performance reviews and manage the promotion process

Strategic Analytical Thinking (20%):

• Help the analytics team interpret data and draw conclusions
• Think outside the box regarding the data we’re collecting and analyzing to help us evolve how we support our customers
• Communicate and reinforce the purpose of the team by creating a clear long-term strategy that connects back to the UX mission
• Connect quantitative and qualitative approaches, as you’ll partner closely with UX Research
• Understanding the freemium business model, SaaS unit economics, and how usage of our free users and paying customers impacts our business strategy

 Top candidates for this role will:

• Three to five years of experience developing and managing an analytics and/or data science team
• Ability to think strategically, understanding how analytics can drive strategic product development and UX
• Demonstrated background in working with data sets from disparate sources to gain insights that would otherwise be difficult to observe
• Strong SQL experience and Data Manipulation and Visualization experience (R, Python, Tableau, Jupyter Notebooks)
• Have an outstanding track record of influencing on cross-departmental initiatives with tangible portfolio of success
• Experience working at or strong understanding of the fundamentals of a SaaS business
• Strong presentation, data extraction, transformation and analysis skills
• Ideally knowledge of tools like Amplitude, Looker, Google Analytics, Mixpanel, etc

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 3M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).