Mimecast is looking for a results-oriented Product Manager to join the Education Team. The ideal candidate will be able to work both independently and collaboratively with a focus on a core Mimecast product line.

You'll be representing our valued customers and internal stakeholders to ensure that they receive education of the very highest quality.

• Own the product roadmap and overall business plan for a Mimecast education product line.
• Collaborate across Engineering, Customer Experience, Product Marketing and Sales to gather requirements and build a better understanding of how we drive our education products forward.
• Process and prioritize new product requests and ideas from across the business.
• Create clear, concise user stories and requirements which articulate the needs and desires of our customers and users.
• Work with diverse teams to deliver high quality projects on time.
• Represent Mimecast professionally, e.g. with customers, prospects and our online community.
• Ownership of beta programs and launch delivery.

• Proven and relevant education training or Product Management experience
• Exceptional analytical, verbal, and written communication skills
• Professional experience in one or more of the following areas:
  
  • Mail
  • Archive
  • Security
  • Cloud services
• Demonstrable understanding of cloud platform concepts and the associated challenges and trade-offs which necessarily accompany growth and scale.
• An established education professional and a consummate team player.
• Evidence of being able to work at a strategic level while simultaneously focusing on more immediate detailed tasks.
• Expertise researching, defining and documenting complex business processes and requirements.
• Adept at explaining challenging technical concepts to individuals.
• Strong analytical background and a track record of using data to support business decision making.
• Launch experience, including documentation and smooth handover to instructional designers and education trainers
• Extensive customer-facing experience.
• Excellent technical writing skills.

Personal Skills:

• Proactive self-starter with a strong work ethic.
• Team player: a desire to win together.
• High integrity: does what is right for the customer and also for coworkers.
• An enthusiastic, high energy individual.
• A natural curiosity as to how things work.
• Empathic: able to build rapport with customers and internal stakeholders.
• A clear understanding of how the role affects customers and the overall company.

Reward

We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage.  Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.  All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity.

Mimecast is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.