eCommerce Site Operations Lead

| Greater Boston Area
Are you passionate about e-Commerce and fitness and looking for an opportunity that combines those two? Are you looking for a role that is highly collaborative, has global exposure and includes 20% travel time? This role with the 100 person ASICS Digital team (formerly Runkeeper) near Downtown Crossing is for you.
This role is an opportunity for someone with a background and interest in eCommerce platforms. You will be the functional subject matter authority on Salesforce Cloud. Together with the Director, Product Management eCommerce we will bring eCommerce industry awareness to our clients to drive a user centric approach to transforming ASICS direct to consumer experience. You will bring eCommerce industry awareness, an excitement for new tech and approach your work with an eye for the consumer experience.
ASICS Digital is a division of ASICS based in Boston, Massachusetts. Our goal is to build digital technologies to better connect the ASICS brand to its consumers. We are responsible for the continued development of mobile-fitness solutions such as ASICS Runkeeper and ASICS Studio, global e-commerce platforms, and other digital services that encourage people to move, get fit and stay balanced.

What You'll Do

  • You will work directly with the ASICS Digital training team to drive adoption of the platform’s capabilities across ASICS regions globally.
  • You will lead the operations of existing and new sites in the Salesforce Commerce Cloud platform. In this function you will directly communicate with the regional teams, perform A/B testing optimizations to the global template, and perform other daily operational tasks as related to our eCommerce platforms.
  • You will be a critical partner to the Product team as the Salesforce Commerce Cloud expert. We will look to you for education, recommendations and roadmap support. We expect you to know the product deeply based on what capabilities the platform offers out of box and what customization is needed to meet our Product goals.

What You've Done

  • Minimum 3+ years of experience in eCommerce; retail-industry preferred with hands on experience in a major eCommerce platform like Salesforce Commerce Cloud, Hybris etc
  • We will also tap in to your experience with content management systems, product information management systems and project management ticketing system like JIRA and Confluence.

 ASICS Digital is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or fitness level.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • IterableEmail

Location

We are located right between Downtown Crossing and South Station. Easy access to public transit and restaurants in every direction.

An Insider's view of ASICS Digital

What’s the vibe like in the office?

You can expect to hear anything from Celine Dion to Megadeth playing on Fridays from our Jambox, spontaneous poetry readings (from me), random off-beat slow claps for doing everyday tasks i.e. leaving the office. Overall though, my favorite thing about our office is the safe environment to be who you are every day.

Annie

Customer Support Manager

What does your typical day look like?

When your coworkers are composed of real-life ninjas, loon preservationists, triathletes, and office dogs, it's not an exaggeration to say that each day at the office is different. We're a fast-paced company with a laid-back vibe. We work hard to develop the latest app features but we're passionate about having fun along the way.

Maia & Yun

QA Tester, ASICS eCommerce & Software Engineer, Runkeeper

What makes someone successful on your team?

At ASICS we seek out people that are smart, curious and humble. Above all, we make hiring decisions based on whether an individual will strengthen our culture or diminish it. No matter how strong the candidate's skills are, if we aren’t confident our collective team grows stronger with them on it, we won’t move forward.

Dan

President, ASICS Digital

How do you empower your team to be more creative?

My team members are the masters of their domain, and I make sure they know that I believe in them to make wise decisions, while always having their backs when things don’t go as well as they expect. Essentially I want them to feel comfortable in our team based environment to prosper and learn and not be afraid to fail.

Karla

Director of Platforms

How do your team's ideas influence the company's direction?

As an Analytics team, our goal is to have ASICS and Runkeeper adopt a data-driven approach, which means to make strategic decisions based on data analysis and interpretation. This will help the company in deciding priority within business units and teams to focus on the key performance indicators and positively impacting performance of the company.

Deepika

Business Intelligence Reporting Analyst, Analytics

What are ASICS Digital Perks + Benefits

ASICS Digital Benefits Overview

We seek to hire great team members and then give them the trust and flexibility to make their own decisions. We approach nearly everything with that philosophy. Our work gets done within pod teams that operate lean and are self managed and guided. We promote a flexible environment that encourages hard work and time to have fun and celebrate. We pride ourselves on our in office culture and community and, unfortunately, we don't hire remote employees. We know that our role as an employer of choice is to provide top notch benefit packages and perks like an open vacation policy and paid parental leave for birthing and non-birthing parents.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We have BCBS as our Health and Dental Insurance carrier with robust HMO and PPO medical plans for people to choose from, we cover over 80% of the cost of the plans and the remainder is pre-tax for you
Life Insurance
Wellness Programs
We offer reimbursements for wellness related activities, in addition BCBSs reimbursements. We have a membership you can utilize with Hubspot bikes and promote giving back to the community.
Onsite Gym
It's still being built out but it's coming! Additionally, we have yoga classes offered throughout the week, a Run club on Wednesdays, a group that plays basketball on Thursdays and more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We match dollar for dollar capped at 6% of an employee’s compensation. What is the vesting period? None! The company contribution is made every payroll at the same time as employee contributions.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer up to 12 weeks of paid parental leave for the birthing parent and are currently putting into place more formal non-birthing parent leave amount.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
We know sometimes unlimited vacation policies lead to employees actually taking less vacation. We work hard to avoid this by leading by example and our managers encourage time off.
Paid Holidays
We observe many of the major holidays.
Perks & Discounts
Beer on Tap
We don't have a keg but do have a stocked beer and wine fridge!
Casual Dress
We are a very casual work environment. Most of us wear jeans, t-shirts, sweatshirts, and often fitness gear around the office.
Commuter Benefits
Company Outings
We have summer and holiday parties, monthly events like First-Friday Happy Hour, Hungry, hungry humpday breakfast as well as game nights, bad movie nights, Make-your-own Pizza night and more!
Stocked Kitchen
We have everything from beverages to granola bars to popcorn and gummy bears. While we are a fitness company, snacks (or really any food) are never safe in our office. Did someone say Kit Kats?
Some Meals Provided
We have team lunch on Tuesdays! These vary from Tacos, to Burgers, to Salads and more!
Happy Hours
Pet Friendly
We have several dogs that can be seen roaming the office plus #dogs and #cats slack channels where we all just gush over each other's pets. Yup we're that corny.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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