Director of Product Management - edX for Business at edX

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EdX is searching for an experienced product management leader to define, refine and implement product strategy for the edX Business team. The Business team comprises two distinct product lines: (1) edX for Business, a new product line delivering digital learning to enterprises which need to train and retain high-performing employees in a rapidly-changing global economy, and (2) edX White Label, which supports some of the world’s foremost academic institutions with their own digital learning sites running on the edX platform.

As the Director of Product Management, you will be responsible for overall product strategy, execution, and success of the edX Business team. Reporting to the Sr. Director of Product, you will ensure that the business product offerings are aligned with overall edX product strategy. You will also lead and grow the Business product team, and act as a coach and mentor to product managers across the company.

In addition to leading the team, you will also play a hands-on role as product owner for the new edX Business product line. You will understand deeply, and champion, the unique needs of edX for Business and White Label customers. You will monitor and analyze market conditions, assess the competitive and technology landscape, and gather input from stakeholders to evaluate, size and prioritize opportunities to inform the product roadmap. You will manage relationships with internal and external stakeholders to ensure that the roadmap is well-understood and effectively executed.

CORE RESPONSIBILITIES:

  • Drive overall product strategy for the edX for Business team and deliver a product that meets or exceeds organizational and customer goals
  • Influence the overall edX product strategy to ensure Business customers are well-served, and identify opportunities to leverage the Business product to enhance the overall edX experience
  • Define and deliver against the roadmap the Business team’s products, in partnership with UX, Partner Management, Marketing, and engineering.
  • Drive prioritization of the right initiatives, identifying and solving the most important customer problems first.
  • Measure progress toward goals and achieve target outcomes.
  • Interact directly with partner leadership and course teams, edX Sales and Business Development, other product managers, and key stakeholders from across the company to understand emerging product needs and incorporate these into the roadmap.
  • Define the engineering backlog, technical requirements, product requirements that will achieve the desired outcomes.
  • Define MVP, examine tradeoffs, and manage risks.
  • Work with engineering teams to define the execution plans for the user stories.

QUALIFICATIONS:

  • 5+ years of experience as a product manager at a software company, preferably overseeing complex, new to market products.
  • Excellent cross-group collaboration skills, including conflict resolution and negotiation skills.
  • Experience creating user stories, acceptance criteria, and other artifacts related to Agile.
  • Experience leading product teams that partner effectively with engineering, UX and a broad set of internal and external stakeholders.
  • Be data driven and iterative - has audacious hypothesis, yet invests in testing and learning along the way.
  • Strong understanding of technical concepts, especially in web technologies.
  • Experience with education technology and/or enterprise product a plus
  • Excellent communication skills, with ability to effectively communicate complex concepts to multiple audiences including C-level executives

Applicants must be able to work out of our Cambridge, MA office. Sorry, Visa sponsorship is not available.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

Our benefits are competitive, with comprehensive health insurance, generous PTO, and various ways to build your skills while on the job.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
We have four ERGs: LGBTQIA+, Black/African-American, LatinX, and Women at edX.
Hiring Practices that Promote Diversity
- Internships on our Engineering team for Non-traditional backgrounds (no CS degree). - Inclusive job descriptions - Competency-based/behavioral interviews - Interviewers trained on unconscious b
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
We have access to therapy and coaching sessions.
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Home Office Stipend for Remote Employees
Employees are granted money to set up their office, as well as being able to reimburse monthly expenses like internet and phone.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.
Online course subscriptions available
Customized development tracks
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