Oh Snap!
This job is no longer active - but you can still view the details below.

Associate Product Manager, Data Core

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

 Central to this vision is a strong Data Platform team that sits at the nexus of the needs of our internal software teams, our partners and our customers. We envision a world in which our Data Platform will become a strong point of differentiation for Toast.

As the Associate Product Manager of Core Data Platform you will work hand-in-hand with Product Managers, Product Designers, and Engineers to steer and guide the process of developing new and improved products and services from conception to launch. Your focus will be on the creation of core data infrastructure that will support our strategic vision and the needs of our partners & customers. As such, you will be asked to discuss, document and lead technical discussions about how data moves around the organization.

As a member of the Platform Product Management team, you will interface leaders in the Engineering, Product Management, Restaurant Success Management, and Support teams to gather feedback on enhancements, defects, and usability in order to inform and inspire how to support Toast’s growth through Platform initiatives to enhance scalability, efficiency, and quality.

As an Associate Product Manager you will:

  • Learn the Toast platform and become an expert in your space
  • Learn the Toast data ecosystem at a detailed level. Become to the SME for how data moves around Toast.
  • Write technical user stories, collaborate and communicate feature requests to Engineering teams in a fast paced, agile environment
  • Support the Product Manager and Engineering Team Lead with agile development processes, such as grooming, sprint planning, retrospectives, etc.
  • Partner with our Technical Design Lead to document and champion projects that will further our data platform architecture.
  • Work with the Documentation, Training, and Enablement teams to accurately communicate product updates to internal teams and customers
  • Communicate with stakeholders regarding product and services feedback, feature requests, and gathering customer requirement
  • Analyze and track key performance indicators of existing and new features to evaluate usefulness to the customer

Do you have the right ingredients?

  • Strong understanding of data engineering and data warehousing theory. You don’t have to code it but you need to understand it well.
  • Professional experience as part of a data-driven team.
  • Strong analytical skill set. Very comfortable querying tables and diving into data analysis.
  • No formal product experience required, but 2+ years preferred
  • Experience translating customer needs/feature requests into detailed technical specifications
  • Creative problem solver with strong analytical abilities
  • Excellent written and oral communication skills
  • Ability to build interpersonal relationships with many different types of people and personalities
  • Proven time management and organization skills. Must be able to prioritize workload and meet deadlines.
  • Professional experience as an analyst or business intelligence developer is a plus.
  • Knowledge of restaurant and hospitality industry is a plus.
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
More Jobs at Toast103 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Developer
new
Boston
Marketing
new
Boston
Project Mgmt
new
Boston
Finance
new
Boston
Sales
new
Boston
Marketing
new
Boston
Operations
new
Boston
Operations
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Marketing
new
Boston
Sales
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Sales
new
Boston
Data + Analytics
new
Boston
Project Mgmt
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Developer
new
Boston
Marketing
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
HR
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Operations
new
Boston
Finance
new
Boston
Finance
new
Boston
Developer
new
Boston
Finance
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Product
new
Boston
Marketing
new
Boston
Design + UX
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Project Mgmt
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Project Mgmt
new
Boston