Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

About this roll* (Responsibilities) 

At Toast, the Web and eCommerce team is responsible for optimizing Toasttab.com and Toast Shop experiences to drive increases in eCommerce purchases and leads to Sales. This co-op will focus on tracking implementations and insights around the opportunity to drive more traffic and conversion within Toast shopping experiences.

Key responsibilities and areas of focus could include:

• Build useful Dashboards and reporting in Heap to help uncover areas for growth and awareness around the Toast shop

• Help think through tracking requirements and instrumentation for net new initiatives

• Uncover trends in the Toast Shop experience that can help inform eCommerce Upsell strategy

Do you have the right ingredients*? (Requirements)

• Comfort working cross-functionally with members inside and outside the organization across all levels. 

•  Experience with Looker, Heap, Tableau or other similar analytics tools 

• Ability to derive insights from data 

How you’ll grow:

• Working with fast-paced teams focused on aggressive ROI goals

• Ability to inform overall Web & eCommerce strategy 

• Experience with a large cross-functional team across Web, Design, Product, and Engineering

*Bread puns encouraged but not required