Technical Writing Intern at Abacus Insights

| Greater Boston Area
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Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Through this mission and passion to aid people and population health, we have built a highly successful SaaS business that is heavily funded (since our founding in 2017 we have over $18 million) by leading VC firms who have deep expertise in the healthcare and technology industries. At Abacus, we are solving problems of massive scale and complexity in an industry that is not only ripe for disruption but requires innovation. We see massive growth in our future and would love for you to be a part of it!

About the Technical Writing Intern: The intern will work with product managers, product owners, and developers to capture knowledge from its creation and make it more widely available through documentation. The intern will write release notes, assist on authoring long-form documentation, perform publishing-related tasks, assist other writers with innovations and administrative tasks, and perform proofreading as needed.

Responsibilities: The intern will write user documentation and internal procedure documentation. The intern will perform a critical role in assisting the team with much-needed innovations. The intern will also gain first-hand knowledge of the tech writing industry and what it takes to be successful in this field.

Qualifications:

· Working towards a bachelor’s degree

· Love of clarity and simplicity in writing

· Exceptional writing and interpersonal communication skills, including relationship development skills

· Ability to work effectively with a wide array of personality types and all job levels (i.e., a diplomat)

· Exhibited integrity in both business and personal ethics

· Demonstrated ability to quickly and creatively solve problems

· Ability to assume sole and independent responsibility for the success of various projects

· Infectious enthusiasm for learning

· An ability to work on multiple tasks and to prioritize

· Demonstrated ability to meet immovable deadlines

Desirable skills:

· Flare, RoboHelp, FrameMaker, or similar authoring tool—working knowledge

· SnagIt, Photoshop, or similar graphics tools—working knowledge

· Jira, Bugzilla, or similar bug tracking tool—working knowledge

· Confluence, SharePoint, or similar collaboration tool—working knowledge

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AWSLanguages
    • TerraformLanguages
    • GitlabLanguages
    • ReactLibraries
    • ReduxLibraries
    • SparkFrameworks
    • MySQLDatabases

Location

In the heart of Boston Financial District. 10/15 Minute walk from both South and North Station. Short walks to historic North End and Faneuil Hall.

An Insider's view of Abacus Insights

How does the company support your career growth?

Career growth is a focal point at Abacus and something that is always promoted at our all hands meetings. It has been tremendously supported at Abacus and preached by leadership through action. Abacus dedicates funds for each department to attend conferences/workshops and travel associated. I haven't seen that much our of earlier stage companies.

Dave Aquilino

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

We are a small but growing company, located in 2 cities, have beads working remotely, and some travel a lot. Remaining connected to the team is critical and I use as many of the existing tools possible email, Slack, Zoom, confluence. Our offices are all open plan so accessing me is easy and it is more likely that I will access my team!

Minal Patel

CEO

What are Abacus Insights Perks + Benefits

Culture
Partners with Nonprofits
Participation in the Wonderfund. A non-profit focused on providing comfort and dignity to children in traumatic situations and enrich childhoods that have been impacted by abuse and neglect.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Abacus employees can contribute up to $2750 annually to their Health Care FSA, and up to $5,000 annually to their Dependent Care FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $12500 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Pet Friendly
The Abacus office is located in a dog-friendly building.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
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