Product Education Intern

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About athena: athenahealth is changing the way the healthcare industry works. With our best in breed suite of cloud software products, we've taken healthcare into the modern age empowering medical care providers to get back to what they do best-- treating patients. athena's culture is idealistic, entrepreneurial, and extremely fast paced; a sharp contrast to the culture typically found in medical offices or healthcare service companies. We aspire to be a diverse team of change agents driven by an entrepreneurial spirit, a passion for excellence and a desire to make the administrative processes in healthcare delivery run much better.
athena employs around 100 interns in a variety of departments and office locations each summer. We don't believe in "busy work" around here, so our interns are given challenging projects that directly impact the business. Beyond their day-to-day work, interns also attend speaker seminar series’, social and networking events, and give end-of-summer “business impact presentations” to their department’s leadership team to showcase their work.
Check out our Internship Program Video here: https://youtu.be/9G23YgNnKiw
About Product Education Team
:
Product Education team creates the asynchronous training materials used to educate our clients on how to use our software system athenaNet. These include eLearning simulations, demos, tip sheets, user guides as well as the applications used to deliver them such as the LMS and LCMS. We provide in-application electronic performance support to clients with a tool called WalkMe as well as instructional design services to other groups within the organization.
About Product Education Intern
: Design, develop and deliver client facing training materials. Our goal is to have the intern complete several training projects from start to finish once they have learned our development process and gain a broad range of technical and design skills.
Responsibilities of the Product Education Intern
: The intern will support the work of the instructional designers and application administrators in a variety of ways depending on their skillsets. Activities may include:

  • Update eLearning courses and simulations
  • Editing videos, creating storyboards, editing scripts, entering meta-data and a variety of other training-related tasks
  • Create demo videos for new content
  • Develop new and update existing Tip Sheets, Toolkits and other training collateral
  • Support instructional designers and developers
  • Analyze usage and completion data to gauge training effectiveness
  • Perform other tasks as needed


Qualifications:
Preferred Majors
: Instructional Design, Graphic Design, Media, Computer Science Required: Must be tech savvy and can easily pick up new applications, MS Office.

  • Experience with design tools like Photoshop, InDesign, development tools like Captivate, Camtasia or Premiere
  • Data analytics, HTML, SQL, or data base experience a huge PLUS.
  • Collaboration
  • Creativity
  • Problem solver
  • Independent thinker
  • Great sense of humor
  • Self-starter
  • Passionate about teaching and learning


athenahealth is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

About athena: athenahealth is changing the way the healthcare industry works. With our best in breed suite of cloud software products, we've taken healthcare into the modern age empowering medical care providers to get back to what they do best-- treating patients. athena's culture is idealistic, entrepreneurial, and extremely fast paced; a sharp contrast to the culture typically found in medical offices or healthcare service companies. We aspire to be a diverse team of change agents driven by an entrepreneurial spirit, a passion for excellence and a desire to make the administrative processes in healthcare delivery run much better.
athena employs around 100 interns in a variety of departments and office locations each summer. We don't believe in "busy work" around here, so our interns are given challenging projects that directly impact the business. Beyond their day-to-day work, interns also attend speaker seminar series’, social and networking events, and give end-of-summer “business impact presentations” to their department’s leadership team to showcase their work.
Check out our Internship Program Video here: https://youtu.be/9G23YgNnKiw
About Product Education Team
:
Product Education team creates the asynchronous training materials used to educate our clients on how to use our software system athenaNet. These include eLearning simulations, demos, tip sheets, user guides as well as the applications used to deliver them such as the LMS and LCMS. We provide in-application electronic performance support to clients with a tool called WalkMe as well as instructional design services to other groups within the organization.
About Product Education Intern
: Design, develop and deliver client facing training materials. Our goal is to have the intern complete several training projects from start to finish once they have learned our development process and gain a broad range of technical and design skills.
Responsibilities of the Product Education Intern
: The intern will support the work of the instructional designers and application administrators in a variety of ways depending on their skillsets. Activities may include:

  • Update eLearning courses and simulations
  • Editing videos, creating storyboards, editing scripts, entering meta-data and a variety of other training-related tasks
  • Create demo videos for new content
  • Develop new and update existing Tip Sheets, Toolkits and other training collateral
  • Support instructional designers and developers
  • Analyze usage and completion data to gauge training effectiveness
  • Perform other tasks as needed


Qualifications:
Preferred Majors
: Instructional Design, Graphic Design, Media, Computer Science
Required: Must be tech savvy and can easily pick up new applications, MS Office.

  • Experience with design tools like Photoshop, InDesign, development tools like Captivate, Camtasia or Premiere
  • Data analytics, HTML, SQL, or data base experience a huge PLUS.
  • Collaboration
  • Creativity
  • Problem solver
  • Independent thinker
  • Great sense of humor
  • Self-starter
  • Passionate about teaching and learning


athenahealth is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

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Location

311 Arsenal Street, Watertown, MA 02472

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