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People & Culture Intern

| Greater Boston Area

Why be a Toaster?
Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! 
Toast is seeking a self-motivated individual that is passionate about employee engagement and organizational culture to join our Boston office as the People & Culture Intern. In this highly visible role, you will work directly with all members of the People & Culture team, management, and employees. You will have the opportunity to work on a number of different projects that will support Toast’s growth and help drive our culture forward. As the People & Culture Intern, you will get hands-on experience with major human resource functions and the strategic role the team plays in the larger organizational strategy.


Responsibilities:

Onboarding and Orientation of new Toasters:

  • Prepare new hire welcome packets and swag boxes for distribution
  • Help coordinate logistics for Orientation such as travel, ordering supplies, day-of setup and breakdown, etc
  • Create new Orientation collateral, review content to ensure it is up to date, and make recommendations for improvement

Data Entry and Analysis:

  • Enter required new hire information into the appropriate internal tools
  • Complete new hire I-9 forms and confirm employment authorization
  • Process job change requests and compensation adjustments as necessary
  • Analyze reports and assess people trends

Special Projects:

  • Help create internal processes and procedures; centralize and post this information on our internal wiki
  • Contribute to the design and communication of well-being and employee perk programs
  • Review feedback from employees using our internal tool to find key themes/trends to share with leadership
  • Any other special projects and deliverables as needed

Requirements:

  • Personable, able to connect with a variety of people at all levels
  • Strong customer service skills and attention to detail
  • Exceptional written and oral communication skills
  • Proficient in the use of G Suite products
  • Ability and motivation to learn quickly and apply knowledge to solve real problems
  • Available to work at least 30 hours per week
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

An Insider's view of Toast

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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