Toast
We power successful restaurants.
Boston, MA

Market Insights & Strategy MBA Intern: Summer 2020

Sorry, this job was removed at 11:19 a.m. (EST) on Wednesday, February 19, 2020
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We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.


Bready* to make a change?

The Toast Market Insights team is responsible for understanding the restaurant market and competitive landscape and bringing to life the value, differentiation and proof points of our offering. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value at a hyper-growth startup.



About this roll*:

  • Work directly with the Director of Market Insights and senior leaders to develop and directly execute quarterly strategic and operational plans that drive growth 
  • Become the market expert on the restaurant industry and technology landscape; actively shadow sales teams, interview clients, prospective clients, partners, and industry influencers
  • Develop and executive quantitative market research surveys and qualitative market studies to the standard of top tier consulting and private equity firms
  • Deeply understand the buyer’s persona, conducting competitive and win/loss analyses
  • Develop a deep understanding of our competitors - get out of the office, see their products in action, tear down public statements and financials, do interviews and get the on-the-ground truth
  • Unearth insights into buyer needs and market opportunities to influence company strategy and product roadmap, including corporate development activities
  • Develop and deliver market insights and recommendations to cross-functional team members and executive leadership in order to gain alignment on priorities and strategic direction
  • Understand market dynamics around price and make recommendations for pricing and commercialization strategies and co-design price tests, evaluate results, and make clear recommendations


Do you have the right ingredients*?:

  • Currently enrolled in an MBA program
  • Strong analytical skills and experience with primary market research and data analysis
  • Advanced knowledge of syndicated market intelligence sources, marketing research methodologies, and analytics 
  • Bonus skills are knowledge of SQL, Python, or R 
  • Deeply curious about our market, competitors and customers
  • Highly collaborative mindset; experienced at working cross-functionally to drive results
  • Strong writer, presenter, and verbal communicator: ability to build strong, compelling story lines and recommendations that are deeply evidenced in both quant and qual research to move leadership to action
  • Ability to thrive in a fast-paced, rapidly changing work environment
  • Strong organizational skills and attention to detail to ensure tight deadlines are met both internally and externally
  • Interest and passion for startups, tech, and restaurants

*Bread puns encouraged but not required


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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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