Business Development (Author Relations) Co-op (Fall 2020)

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Who we are

BookBub is one of the fastest-growing consumer tech startups in Boston. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobooks retailing platform, Chirp, and learn more about what to expect working at BookBub.

The Business Development (Author Relations) Co-op role

You'll work with us full-time at our office in Kendall Square for about six months, July–December 2020. 

You’ll assist the author support and account management team, helping our account coordinators ensure an accurate, efficient, and uniquely positive experience for hundreds of our author partners.

During your co-op, you will:

  • Learn to navigate several of BookBub’s in-house admin systems
  • Become fluent in several of BookBub’s product offerings and the value they provide for authors
  • Interact directly with author partners to resolve product questions and data issues
  • Coordinate with multiple internal teams, including our production and editorial teams, to resolve partner requests
  • Be the primary team member responsible for confirming and creating new author social profiles

Who we’re looking for:

  • You’re a currently enrolled undergraduate student
  • You’re available to work full-time at our office in Cambridge, MA for six months in the second half of 2020 (typically July-December timeline)
  • You have outstanding professional written communication skills
  • You have a strong desire to help others and identify as a natural problem-solver
  • You have excellent customer service instincts 
  • You enjoy structured processes that require meticulous attention to detail
  • You’re able to learn and quickly adapt to new organizational systems and processes
  • You’re comfortable working autonomously and balancing competing priorities effectively
  • You’re excited to work in a fast-paced, rapidly changing startup environment 
  • You’re enthusiastic about books, authors, and/or the publishing industry 

Your interview experience

Our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at [email protected]. All requests are treated as privately as possible and have no impact on candidate eligibility. 


BookBub strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
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    • JestFrameworks
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    • ConfluenceManagement
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Location

We’re in Kendall Square — perhaps the most concentrated square mile of startups, technological innovation, and entrepreneurial people in the world.

An Insider's view of Pubmark (BookBub & Chirp)

How do you collaborate with other teams in the company?

There is no shortage of collaboration here at BookBub! On the marketing team, we frequently meet with cross-functional teams to work on acquisition strategy, tackle challenges, and brainstorm new initiatives. We value a diverse set of opinions and meeting with other teams helps us put together a solid and cohesive strategy.

Grace

Consumer Marketing

What's something quirky about your company?

We love books! Our office is full of advance copies we receive from authors and publishers, and all of our conference rooms are named after authors. As you might imagine, we also have a book club every quarter!

Hannah

People Operations

What are Pubmark (BookBub & Chirp) Perks + Benefits

Pubmark (BookBub & Chirp) Benefits Overview

We’re committed to providing our people with what they need to thrive — both at work and outside of work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Flexible Working & Paid Time Off: We trust our employees to know what they need and when they need it. That’s why we empower every individual to manage their own schedules and to take control of their own time through flexible policies for remote work, working hours, and paid time off.

Customized Insurance Plans: We offer a variety of health, dental, and vision insurance plans across several carriers that employees can customize to their needs. We also offer a monthly benefit supplement so that employees can get coverage at a significantly reduced cost.

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