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Shipping & Inventory Specialist

| Greater Boston Area

Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.

With offices and customers worldwide, the Fuze Logistics Team covers requests and questions from all parts of the business. Right now, there is an opportunity to join the US team working from our stunning offices in Boston to help us support the Fuze teams in providing essential services to our customers – pre-sales, project delivery and day-to-day support.

Fuze is seeking a motivated and conscientious team player to join the Logistics team as a Shipping & Inventory Associate. This role is not customer facing but requires strong communication skills and the ability to manage workload and prioritize tasks to meet the needs of internal teams. The Associate will be responsible for maintaining, shipping, and documenting the use of company inventory, in addition to assisting with the general needs of the Logistics department. The candidate for this role is going to ensure customer satisfaction by enabling internal teams to meet set timelines.

Responsibilities

The successful candidate will be primarily responsible for the following:

  • Work with internal teams to facilitate the customer ordering process and ensure timelines are met
  • Monitor shipping requirements and order supplies
  • Package and ship products to locations in the U.S. and worldwide
  • Monitor and maintain inventory levels
  • Work in vendor portals to order stock or arrange drop-shipping of hardware
  • Receive and catalogue inventory
  • Work with finance department to audit stock levels
  • Ensure the security of inventory
  • Facilitate product return process for customers
  • Create customs documentation for international shipments as and when required
  • Monitor shipments in transit and work with Fedex to make changes when necessary

Essential Skills and Qualifications

  • University degree or relevant work experience
  • Fluent in written and spoken English
  • Information technology skills
  • Must be at ease operating in a dynamic team, able to be self-sufficient with a can-do attitude and be accountable for assigned tasks
  • Strong communication skills both verbal and written
  • Candidate must be well organized, creative and very detailed oriented
  • Ability to multi-task and prioritize workload
  • Must have a desire to learn
  • Ability to appreciate when asking questions is the right approach before proceeding

Beneficial Assets

  • Experience working with Fedex or UPS software
  • Knowledge of international shipping documentation
  • Knowledge of telecoms
Read Full Job Description

Location

We're right in the heart of Copley Square with plenty of restaurants & bars in the area. The office is easy to get to with train & bus stops nearby.

An Insider's view of Fuze

What are some social events your company does?

Once a quarter, we host a theme party in our offices to get everyone together. Fuze Cruise, summer camp, Halloween, and a holiday party with a cookie swap to name a few of the recent ones. We also have a softball league during the summer and fall, and have done a few volunteer outings at local charities.

Amanda

Marketing Director

How do you collaborate with other teams in the company?

Fuze understands the importance of hiring the right people, preparing them to succeed and creating a culture of collaboration that mirrors that of the solution we sell.

Becca

Account Executive

How has your career grown since starting at the company?

Working at Fuze since 2014 has been immeasurably rewarding both personally and professionally. I've made lifelong friends, rubbed shoulders with business leaders from coast to coast, and taken my career to a level I didn't think possible.

Josh

Area Director, New England

What unique initiatives do you have that encourage innovation?

We look for people who have high energy and are up for a challenge. We're in the business of transitioning enterprises to the cloud with communication and collaboration software. Our market potential is massive when you think about the millions of knowledge works in global enterprises today.

Colin

CEO

What are Fuze Perks + Benefits

Fuze Benefits Overview

At Fuze, we believe in the power of our employees. Great employees build and support innovative products and make sure our customers are happy with the services we provide. With that, we offer a variety of perks and benefits to ensure our employees feel empowered.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Fuze offers an FSA and HSA to help employees cover out-of-pocket costs with pre-tax contributions.
Disability Insurance
Fuze offers disability insurance for all employees.
Dental Benefits
Fuze offers dental plans for each employee.
Vision Benefits
Fuze offers vision plans for each employee.
Health Insurance Benefits
Fuze offers a variety of health insurance plans for each employee.
Life Insurance
Pet Insurance
Wellness Programs
Fuze offers discounts to select area gyms.
Retirement & Stock Options Benefits
401(K)
Company Equity
Fuze offers stock options through its employee profit sharing program, including vesting over a four-year period.
Performance Bonus
Depending on the role, employees are eligible for a performance bonus.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Fuzers work the hours they need to get their jobs done. This allows them to create flexibility in their schedule when needed.
Remote Work Program
Fuze has an official Work from Anywhere policy, in which employees can work with their managers to develop a personalized work schedule.
Family Medical Leave
Fuze offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexible time off is unlimited and available to full-time employees.
Generous PTO
Flexible time off is unlimited and available to full-time employees.
Paid Holidays
Paid Sick Days
Flexible time off is unlimited and available to full-time employees.
Perks & Discounts
Beer on Tap
In addition to beer on tap, we also have cold brew coffee, iced tea, and kombucha.
Casual Dress
Commuter Benefits
Fuze offers a commuter benefit for all employees, which covers parking, MBTA, and bike share memberships.
Company Outings
Fuze has several outings including an annual holiday party, annual summer party, Boston Marathon party, along with other events throughout the year.
Game Room
Our cafe area is equipped with several board and card games, along with two ping pong tables.
Stocked Kitchen
Fuze has a fully stocked kitchen including numerous snacks, hummus, guacamole, yogurts, water, coffee, tea, LaCroix, and soda.
Some Meals Provided
Happy Hours
Every Thursday, we have a happy hour in the office which includes beer and wine.
Parking
Parking fees are typically covered under our commuter benefit policy.
Recreational Clubs
Fuze offers a variety of sports leagues including softball, ping pong, and more.
Fitness Subsidies
Fuze is able to offer fitness discounts to select area gyms.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Fuze will reimburse up to $2,000 per employee.
Diversity Program
Fuze is committed to creating a diverse and inclusive workplace through team-building exercises, the Fuze Women's Network, and more.
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