Toast
We power successful restaurants.
Boston, MA

Director of Financial Services Operations

Sorry, this job was removed at 12:26 p.m. (EST) on Monday, June 3, 2019
Find out who's hiring in Greater Boston Area.
See all Finance jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

We’re seeking a Director of Financial Services Operations to help support our rapid growth. The Director will be tasked with scaling Toast’s equipment financing business, with general management responsibilities spanning customer journey design and optimization, risk management infrastructure development, strategic planning and analysis, and hiring and enablement. This is a unique opportunity to take on an operational leadership role at one of the fastest growing SaaS companies of all-time, with the ability to create significant enterprise value by building the infrastructure to support over $1 billion in equipment finance loan origination over the next several years.

What you will do:

  • Act as the program owner and advocate, driving cross-functional execution
  • Lead and scale operations team (currently a team of 8 and growing)
  • Partner with Toast’s leadership team to set the long-term equipment financing strategy, and project manage large-scale workstreams to execute against that strategy
  • Partner with go-to-market and customer success organizations to design and implement a seamless customer journey that drives customer engagement
  • Establish an underwriting and risk management infrastructure by leveraging best-in-class tools
  • Define and analyze SLAs and KPIs to monitor performance and identify opportunities for growth and efficiency

Do you have the right ingredients?

  • Bachelor's degree
  • 8+ years of experience in operations or financial services
  • Proven ability to build, manage and develop teams
  • Exceptional strategic, analytical, communication and problem-solving skills, with the ability to operate at all organization levels
  • An ability to drive projects cross-functionally, synthesize feedback, develop consensus and create structure in an unstructured environment

Bonus ingredients:

  • Captive finance experience
  • Product management experience
  • MBA
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

More Jobs at Toast

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ToastFind similar jobs like this