Compliance Manager

| Greater Boston Area

Toast Overview:

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Job Overview:

Toast is seeking a dedicated Compliance Manager/Internal Auditor to support our core POS business in both compliance and audit program management. In this role, you will own corporate policy and procedures, help to establish an internal audit function, advise and guide internal teams on risk management relating to things like product launches and provide ongoing program support.

This role will report into Toast, Inc’s Legal team.

What you will do:

  • Effectively communicates compliance considerations as new hardware, software, payment, and complementary products and processes are created to ensure business practices, documentation, marketing materials, and customer correspondence comply with federal and state regulations.
  • Point person for external regulatory inquiries, due diligence requests, and audits (i.e. Card brand reviews, SOC 1/2, PCI, ITGC, partner due diligence).
  • Works cross-functionally to advise and guide stakeholders in identifying risk and/or creating internal controls to mitigate company risks.
  • Stands up an internal audit function to include governance structure, ongoing risk assessment, audit schedule, document requests, audit templates, and formalized rating and reporting structures. Overtime, assist the company in developing an independent internal audit team.
  • Stay abreast of regulatory and industry trends to ensure required changes in compliance and audit programs are integrated in a timely manner while ensuring lines of business prepare for impending regulatory changes.
  • Lean-in to assist with additional projects as needed.

Do you have the right ingredients?

  • At least 5 years of experience in a compliance, audit, or consulting role
  • J.D. and comparable industry experience accepted
  • Track record of successfully overseeing a compliance monitoring/testing program and performance of associated risk assessments
  • Experience dealing with regulators, auditors, and assurance frameworks to include material experience in PCI DSS and SOC standards.
  • Demonstrated ability to translate requirements into actionable steps, develop project plans and drive progress to timely completion
  • Ability to build relationships with interdepartmental teams and advise on process improvements
  • Strong written and verbal communication skills including a demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner
  • Ability to make sound decisions in a fast-paced environment that take into consideration risk and impact for Toast Inc, our customers, and partners
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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