Accounts Receivable Manager
The Accounts Receivable Manager will manage the order-to-cash cycle in a high-volume environment. Key responsibilities include ensuring proper invoicing that adhere to company policies and meet customer requirements, ensuring an efficient collection process to maximize cash flow and minimize bad debts, and providing effective leadership regarding all aspects of the revenue cycle process.
Responsibilities
- General oversight over the order-to-cash cycle in a high-volume environment
- Manage the Accounts Receivable department
- Establish and maintain a strong relationship with all levels of the sales department to ensure all orders adhere to the company Booking Policy
- Responsible for meeting all month and quarter end deadlines
- Assist in preparing and organizing data to ensure successful external audits
- Ensure all customer invoices are properly coded for internal reporting purposes including revenue recognition, retention rates and renewal pool calculations
- Prepare data used for monthly commission calculations
- Prepare journal entries and perform GL account reconciliations as part of the financial close process
- Maintain compliance with Credit and Collections Policies
- Perform credit and background checks for companies requesting credit
- Establish and manage customer credit limits
- Monitor monthly KPIs including DSO
- Prepare monthly cash forecasts
- Calculating bad debt reserve based on periodic review of overdue accounts
- Responsible for ensuring accurate calculations for domestic sales tax and international VAT requirements
- Ad hoc reports and projects as needed
Qualifications
- Bachelor’s degree in related field of Accounting and/or Finance
- Minimum 5+ years of accounts receivable and accounting experience, with leadership experience
- High level of integrity
- Effective oral and written communication skills
- Strong analytical, research skills, and problem-solving skills
- Highly detail oriented and organized in work
- Strong organizational and time management skills
- Ability to adapt priorities and plans to address operational needs
- Experience with NetSuite and Salesforce preferred
- Advanced Excel skills (pivot tables, v-lookup) required
SmartBear Is A Destination Employer - Voted by Glassdoor as one of the "Best Places to Work", Named to Boston Globe’s “Top Places To Work”, and VentureFizz calls us one of “One of The Hottest Companies in Boston”. · Invest In Our Employees – We care about the success of our employees and provide guidance and tools to help them grow their careers and succeed. We seek to continuously learn and evolve and strive to be the company of choice. · Open and Collaborative Environment – We have an inclusive, creative, passionate, fun and successful environment. · Award Winning Technology – SmartBear is a market leader and has won numerous, prestigious industry awards for its software solutions, including “Top Innovator and Leader In Software Development”. · Invested Leadership Team - Our leadership team has a proven record of success, is passionate about the success of the employees and company and focused on supporting the sales organization. · Unbelievable Offices – We are in a new, state-of-the-art building, on the waterfront, with an modern layout and a giant kitchen and eating area. We have an open floor plan and an abundance of conference rooms. The office is centered on the “Bear Cave”, for impromptu collaboration, company gatherings, monthly drinks, wine tastings and industry Meetups and events. We’ve also left space for fun with a ping-pong table, putting green, bean bag toss and other ways to have a quick break during the day. · Ideal Location - We are located at Assembly Row, which is the new, hot, technology company destination, with great water views, restaurants, cafes, bars, shopping, movie complex, bike and running paths and is easily accessible by mass transportation. · Great Perks – We offer competitive salaries, top of the line benefits, ample vacation, 401(k) match, great eats – breakfast, lunches, coffee (regular, gourmet, espresso, lattes), drinks, healthy and sweet snacks and a constant flow of popcorn from a retro movie theater machine. · Community Service and Philanthropy - SmartBear is committed to giving back to the community. We offer employees a day off to serve the cause of their choice or work in teams to support an organization. SmartBear also contributes time and donates to meaningful organizations, such as aiding at-risk children and combating homelessness. · Thought Leader and Innovator – SmartBear strives to be a thought leader and innovator in the technology industry. We frequently support Meetups, are a member of Women In Technology, MassTLC and other premier organizations.