Senior Product Designer at Wistia

| Cambridge
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At Wistia our goal is to make business more human. That’s a big task, but we're super excited to help the world get there faster through simple and delightful video-focused products.

As a Senior Product Designer, You are responsible for:
  • Build it simple — Simplicity is the highest form of beauty. We value simplicity in everything we do, from our interfaces to the backend systems and services that support them.
  • Think long-term — Our mission is to make business more human. This is not a mission that can be accomplished in a few years — it’s something we will work on for many decades to come, which is why we care so much about long-term thinking and decision-making, especially when it comes to our products.
  • Shape the product and the market- Wistia’s strategy requires teams being very close to our customers to deeply understand their needs and then help anticipate what they want before they know to ask. The PMs that thrive at Wistia think about how to deliver value right now and shape the market to bring more customers.
  • Communicate the why — The best products are built by teams with the most context. We have a culture in which understanding all parts of the business is highly valued: our product design decisions, our infrastructure, our finances, everything. And most of all, we really love knowing the reasoning behind decisions across the business.
As a Senior Product Designer at Wistia, your success will be measured by:
  • Generating simple, elegant solutions — You quickly gather and understand customer and product problems and generate simple solutions using best practices and user’s mental models.
  • Creating world-class experiences — You are able to work through all phases of a human-centered design process to deliver the best user experiences employing your ability to build new components and interactions as well as using existing design components.
  • Customer Advocate — You are able to empathize with our users and put yourself in their shoes to advocate for their needs.
  • Communicating design decisions across the organization — You understand how to make educated design decisions with your product team and are able to communicate and discuss those decisions with others outside of the design and product organization.
  • Learning from feedback — You have a strong design review process and are able to gather (both internal and external) and prioritize both qualitative and quantitative feedback to hone better user experience.
  • Developing meaningful relationships —You work well with your cross-functional team and stakeholders the to understand needs and explain your design choices. You gain the trust of everyone around you by speaking the same language.
  • Moving fast and feeling positive — We’ve got a lot of learning to do, so our teams need to be nimble and have a great time doing it. We don’t play the blame game.

About Wistia
We work hard to ensure Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. You can learn more about the type of company we’re building on our blog. Check out our Jobs page to get a feel for our culture and the benefits of working at Wistia.
We want you to grow, contribute, and have fun here! We know the biggest investment we can make is in our employees, so we provide:

  • A competitive salary
  • 401k with 3% company contribution, regardless of whether you make contributions
  • Profit Sharing!
  • Flexible hours
  • Fully paid healthcare coverage for you and your family (including dental) and a healthcare FSA
  • Up to 16 weeks paid family leave
  • Flexible vacation and sick leave
  • Transportation subsidies
  • A convenient office just south of Central Square in Cambridge, MA. We're right on the Red Line, surrounded by great restaurants, parks, and even a dog park
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ElixirLanguages
    • ReactLibraries
    • PreactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • HiveDatabases
    • Maria DBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • SnowplowAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AbstractDesign
    • FigmaDesign
    • MarvelDesign
    • WhimsicalDesign
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

A couple blocks from Mass Ave in Central Square! We're spoiled with tons of delicious food options for all tastes.

An Insider's view of Wistia

How would you describe the company’s work-life balance?

Work/life balance at Wistia is great! I’m grateful to work somewhere that fully trusts me to manage my work and my schedule effectively and autonomously, especially when personal priorities are in the mix. I also love that work/life balance at Wistia involves some fun, in-office events like film screenings and board game night.

Scherezade Khan

Sales & Success Operations

What projects are you most excited about?

I’m always super excited about projects that positively influence the customer experience. On the analytics team, we’re really focusing on how to present data in ways that’ll help our customers draw insights, and use them to make well-informed decisions

Amy Guan

Senior Product Designer

How has your career grown since starting at the company?

I joined the team as the Social Media Coordinator a few years ago — I was really at the beginning of my career. Flash forward to today, and I'm heading up our Content & Creative team that's full of super talented folks, working on initiatives that are more exciting than I ever could've imagined, and I'm continuing to learn and grow every day.

Jenny Coppola

Associate Director, Content & Creative

How do you empower your team to be more creative?

Creativity is one of our four company values (https://wistia.com/about/values/creativity) and encouraged and expected from everyone in the company. We celebrate creativity in our twice monthly Show & Tells, at company hackathons, and at our annual Pitchfest event—an internal business pitch competition. We love creativity at Wistia!

Brendan Schwartz

CTO & Cofounder

What’s the vibe like in the office?

The vibe in the office is welcoming and fun. Can't get any better than having cold brew on tap! The moment I became a Wistian I felt that I was part of a great team of people that want nothing but the best for the company and its employees.

Angel Figueroa

Staff Accountant

What are Wistia Perks + Benefits

Wistia Benefits Overview

Wistia makes a point to invest in our people. That's why we cover 100% of healthcare for employees and all of their dependents. It's why we provide 16 weeks of parental leave not just for primary parents, but also for secondary parents. It's why we offer unlimited PTO. Take a look at some more of our perks and benefits.

Culture
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Diverstia helps us build an inclusive culture. Ladybirds empowers women at Wistia.
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly Diverse Management Team
We have reached gender parity at all levels of the organization. From leadership, to mid level management, to the ground level we are about 50/50 men and women.
Unconscious Bias Training
We recently invited LifeLabs in to help us build a shared understanding and common language around unconscious bias and inclusive behaviors.
Diversity Manifesto
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance can be customized to meet employee's needs.
Dental Benefits
Wistia covers 100% of employee's dental plan, and their dependents.
Vision Benefits
Wistia covers 100% of employee's vision plan, and their dependents.
Health Insurance Benefits
Wistia's health insurance policy covers 100% of out of pocket expenses for employee and all dependents.
Life Insurance
Life insurance plan is customizable to employee's needs.
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We don't call it matching. Wistia contributes 3% of employee's salary regardless of the employee's contribution (even if it's $0).
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important. We provide up to 16 weeks of parental leave for the primary caretaker. We also provide 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Your schedule is up to you. Work from home when you need to, come and go based on what works for you and your team. What's important is that we're reaching our goals.
Family Medical Leave
Company-Sponsored Family Events
Last year, Wistia sponsored "Take your kid to work day".
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Sick days are considered part of your unlimited PTO. We don't define a cap.
Perks & Discounts
Casual Dress
Commuter Benefits
We pay 100% of your commuting costs.
Company Outings
WiSKIa (company ski trip), Pond Fest (day on the lake), this team knows how to have a good time.
Stocked Kitchen
Some Meals Provided
Employees get free lunch every Tuesday. There's always other free meals here or there too.
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees limited on-site parking.
Professional Development Benefits
Job Training & Conferences
Wistia offers employees professional development opportunities like annual individual budget for learning/training.
Diversity Program
Lunch and Learns
Wistia hosts lunch and learn meetings on occasion.
Cross-Functional Training Encouraged
Promote from Within
Time Allotted for Learning
We don't define a percentage. Learning is important!

Additional Perks + Benefits

Wistia is a People First company. We believe in taking care of our people and rewarding them for helping to make Wistia awesome. We take play seriously, but what really makes us stand out is the way that we work. There is no team more creative and collaborative than Wistia (our biased opinion). Want to get an idea of what we mean? Binge some of our video content, and you might start to feel like you know us.

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