Senior Manager User Experience (UX)

| Somerville
This role provides the opportunity to join a high-velocity, growing API business, to optimize established products and to thoughtfully design useful products that you will help to bring to market. It offers the chance to innovate with a talented product and development team.
SmartBear seeks a creative, highly-organized UX Manager, fluent in Agile methodology, to design intuitive customer experiences within our suite of products. A tech-savvy problem-solver, the successful candidate for this role will also have people- and process-management experience. 

In this role you will:

  • Partner with Product Managers to envision, plan and realize the design and delivery of successful products through an iterative process
  • Work with Product Owners to communicate and coordinate with engineering teams though structured planning
  • Set design direction and oversee UX priorities as dictated by business goals
  • Create high-quality deliverables in a timely and coordinated fashion
  • Leverage and optimize existing assets and artifacts
  • Propose solutions for integrating products across the product line
  • Drive and unify UX team goals and mentor junior UX team members, providing development and guidance

This role requires

  • A Bachelor’s Degree in a related field
  • 5 years of related work experience, including fluency with UX methodologies
  • Profound understanding of the UX lifecycle with direct skills and tools experience
  • Customer focus and empathic design sensibility
  • Supervisory/leadership experience
  • Thorough knowledge of design for dedicated, web and desktop solution design
  • Command of internal resources such as pattern libraries and collaboration tools
  • Awareness of technology mediums and backlog management systems 

About Us
 
SmartBear is behind the software that empowers developers, testers, and operations engineers at over 20,000 of the world’s most innovative organizations including Adobe, JetBlue, MasterCard, and Microsoft. More than 6 million people use our tools to build, test, and monitor great software, faster. Our high-impact tools are easy to try, easy to buy, and easy to use. These tools are backed by a team of people passionate about helping you create software that transforms our world. Those tools are SmartBear tools. That team is SmartBear. For more information, visit: http://smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.
 
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Location

Our office overlooks the Mystic River and is surrounded by: bars, restaurants, shopping, and is steps from the Assembly Orange line stop.

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 Sneaker reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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