Product Design Manager

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Tulip, the Manufacturing App Platform, is empowering the world’s leading manufacturers to improve the productivity of their teams, the quality of their output, and the efficiency of their operations. Born out of the MIT Media Lab to bring better interfaces to frontline workers in manufacturing, excellent design is in our DNA. 

With Tulip’s no-code platform, manufacturers can empower those closest to operations to digitally transform their shop floors and gain real-time visibility into the people, machines, and processes involved in production--all in a matter of days. Manufacturers of all sizes, across industries including consumer electronics, aerospace and defense, contract manufacturing, automotive, apparel, medical devices, and more, have implemented Tulip’s intuitive platform to solve some of the most pressing challenges in manufacturing: digitizing paper-based processes, integrating industrial IoT (IIoT) technologies with legacy factory machines, and capturing and analyzing real-time production floor data.

The company is headquartered in Somerville, MA, with offices in the UK and Germany. It has been recognized as a Forbes IoT Startup to Watch, Gartner Cool Vendor, IDC Innovator, Frost and Sullivan Entrepreneurial Company of the year, and a World Economic Forum Technology Pioneer. 

The role is a huge opportunity to continue growing our world-class design team and set the design vision across all our products - from the no-code app builder to our analytics engine, all the way to our IoT hardware. You’ll be working closely with our product managers and engineering teams to build a category-defining product that brings consumer-grade experiences to enterprise customers and is disrupting the way manufacturing works. If you are up for the challenge, we want to hear from you.

About You:

  • You are an exceptional designer who wants to lead and grow our talented design team. 
  • You are passionate about the potential of digital-physical systems to augment people and bringing human-centric design to an industry that has lagged behind
  • You want to redefine the way an entire industry works

What skills do I need? 

  • 5+ years of industry experience as a product designer with experience creating design systems and leading design for large-scale software projects
  • Passion for effective mentoring and coaching; you love to help others grow!
  • Experience leading and managing operations of a design team (e.g. critiques, team processes, etc.)
  • Strong in strategic thinking and communication. You can leverage storytelling to craft clear narratives of where projects could go and help influence teams.
  • Team player who enjoys collaborating with product, engineering, and other stakeholders throughout the product development process.
  • Growth mindset. You like taking risks, improving yourself, and others.
  • Expert proficiency in Figma, Storybook, and other design tools.
  • Web development skills (HTML/CSS/JS) and hands-on skills are a plus.
  • Previous experience leading a team a plus, but not a requirement. 

Key Responsibilities:

  • Lead. Coach and mentor a team of exceptional designers and help them grow to the next level by providing design feedback and developing the strategic skills to weigh tradeoffs between business, technical, competitive, and customer contexts.
  • Design. Set the design vision and strategy for our platform. Own the Tulip design system, develop Tulip’s design standards and vision, ensuring the team delivers cutting edge UX/UI, user flows, user journeys, taxonomies/folksonomies, wireframes, prototypes, detailed mockups.
  • Inspire: Cultivate a conducive environment for great design by helping with team processes like user research, critiques, etc, for all necessary deliverables. Foster a great design culture within the design team and across the company. 
  • Operations: Work with product managers and engineering to establish objectives, high-level strategies, and key results for the design team. Understand the design needs of large-scale software and hardware projects and break them down into bite-sized job stories. Ensure the team and projects are well planned, scoped, and organized to ensure their timely delivery.. 
  • Collaboration. Identify opportunities to improve how we all work together, and the relationships both within and outside of the team. Work with product managers and engineering to ensure implementations meet design standards. Integrate a highly decentralized team into a coherent and unified continuous product design process

Key Collaborators:

  • Product and Design team
  • Engineering team

Our design stack:

  • Figma
  • Adobe Creative Cloud

This is a full-time role based in Somerville, MA (though we’re remote through the pandemic). 

Working At Tulip

We are building a strong, diverse team that values hard work, families, and personal well being. 

Benefits of working with us include:

  • Direct impact on product and culture
  • Company equity
  • Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, Health Reimbursement Account (HRA), Commuter Benefits, Parental Leave, and 401k
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • Fitness subsidies

We are an equal opportunity employer and building a diverse team is our top priority. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • SqlLanguages
    • Typescript Languages
    • ReactLibraries
    • ReduxLibraries
    • MeteorFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our newly renovated office, which used to be a Ford manufacturing plant, is located in Assembly Square, a hive of tech activity, restaurants, bars, and shops, off of the Assembly T stop along the Orange Line.

An Insider's view of Tulip

What’s the vibe like in the office?

Highly efficient and collaborative. The open office vibe allows for interactions with team members and cross-functional teams to get things done faster. People are approachable so learning and team building are not limited by calendar invites. We work hard but also place office ping pong competitions at high priority

Xi

Adoption Manager

What makes someone successful on your team?

Two key attributes that will lead to success are creative problem solving and communication. Our role involves working with customers across many different industries to quickly identify and deliver effective solutions that have a lasting impact. We're also responsible for ensuring customer feedback appropriately drives evolution of the platform.

Grant

Customer Solution Engineer

How do you empower your team to be more creative?

Opening up the creativity box looking for different alternatives encourages my team to approach a problem from different angles to come up with different solutions. If you make a mistake, you learn and improve. Most likely, you’ll get it right next time. This encourages continuous improvement every day

Pablo

Pre-Sales Team Lead

What are Tulip Perks + Benefits

Tulip Benefits Overview

Tulip provides competitive employee benefits including but not limited to: health, dental, and vision insurance, short & long-term disability, HSA/FSA, L&D program & reimbursement, parental leave, fitness reimbursements, 401(k), unlimited vacation & sick days, commuter benefits, catered lunches three times a week, unlimited snacks and drinks, and sponsored happy hours and team events.

Culture
Volunteer in local community
Partner with local businesses, schools and programs for volunteer work and industry education.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Tulip is a flexible place of work. Local employees work remotely 2-3 days a week
Diversity
Documented equal pay policy
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Tulip's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,850 annually.
Disability insurance
Tulip covers 100% of the cost of short-term and long-term disability insurance for Tulip employees
Dental insurance
Tulip covers 100% of the cost for Tulip employees and 90% for families
Vision insurance
Tulip covers 100% of the cost for Tulip employees and 90% for families
Health insurance
Tulip covers up to 100% of the cost for Tulip employees and 90% for families. There are 3 medical plans to choose from (HMO, PPO, and PPO with HSA option).
Life insurance
Tulip offers group-term life insurance.
Pet insurance
Tulip offers pet insurance and a pet discount program.
Wellness programs
Tulip provides a wellness program through our medical provider.
Mental health benefits
Wellness days
Financial & Retirement
401(K)
Tulip's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
Company equity
Tulip offers an equity package for all employees; these vest over four years with a one-year cliff.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Tulip offers a generous parental leave package.
Family medical leave
Tulip offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Tulip offers unlimited sick days.
Office Perks
Commuter benefits
Tulip employees are able to contribute pre-tax dollars for commuter expenses. Additionally, Tulip offers up to $40 per month towards commuting expenses.
Company-sponsored outings
Free snacks and drinks
Tulip has a fully stocked kitchen including unlimited snacks, fresh fruit, coffee, tea, and soda. Have a special request? Submit this through our survey to get your favorite food stocked!
Some meals provided
Tulip provides catered lunch three days a week!
Company-sponsored happy hours
Onsite office parking
Tulip HQ offers free parking for employees.
Pet friendly
Tulip invites employees to bring their dogs to the office every day of the week. Those working remotely can catch up on all the updates on our dedicated doggo's Slack channel.
Recreational clubs
Relocation assistance
Tulip offers relocation assistance in some cases.
Fitness stipend
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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