Learning Experience Designer

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PURPOSE:

The Predictive Index is a technology company and the leader in talent optimization. We are also an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you and you’ll be surrounded by fun, smart, driven people day in and day out. 

There’s a reason more than 8,000 companies—including Drift, the LA Clippers, Hugo Boss, DocuSign, and Nissan—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true. 


POSITION:

We’re looking for talented Learning Experience Designers to join our growing Digital Learning team. In this role, you’ll design, build, and evaluate digital learning resources for our partner network and clients with a focus on speed, flexibility, and collaboration. You’ll work closely with team members and leaders across business units to help them achieve their business goals. 

In this role you’ll get to: 

  • Amplify the impact of our growing digital learning portfolio.
  • Collaborate with subject matter experts to design and develop engaging digital learning activities and compelling courses that enhance retention and knowledge transfer for our partners and clients.
  • Identify target personas, develop course wireframes, establish storyboards, and define content development plans.
  • Program and compile audio and visual assets to create training based on design documents and storyboards.
  • Create quizzes, mini-games, and other meaningful interactions to engage learners and increase knowledge retention.
  • Manage revisions, updates, and improvements to existing digital content.
  • Analyze learning metrics to assess the effectiveness of digital learning solutions and make changes to keep up with the needs of the business.
  • Develop trusting partnerships and work closely with internal and external stakeholders for successful digital learning implementations.
  • Connect with Digital Learning professionals across the globe to stay current in educational best practices and bring new technologies to PI.

We are looking for people who:

  • Thrive in agile, ship to learn, and growth team environments.
  • Are comfortable with ambiguity.
  • Have experience in instructional design and with instructional technology, including course development software and at least one Learning Management System.
  • Are comfortable working across departments with subject matter experts and content owners to deliver innovative and interactive courses with a focus on the flow of content and defining the best medium for delivery.
  • Are highly creative with a thorough understanding of content development tools and processes.
  • Implement design thinking and empathy into the learning experience.
  • Have a passion for crafting simple, intuitive, and delightful learning experiences.
  • Can balance managing complex projects and deliver simple learning solutions.
  • Are highly collaborative and open to multiple perspectives.
  • Bring knowledge of modern learning models and adult learning theory.
  • Think beyond traditional eLearning to make learning engaging, fun, and interactive.

The ideal candidate will have:

  • Degree from an accredited college or university in eLearning Development / Instructional Design / Interactive Design / Digital Design or similar field.
  • Experience developing training programs/curriculum for adult learners.
  • Experience with Articulate or other eLearning tools.
  • Strong interpersonal skills and the ability to communicate effectively with a wide variety of people.
  • Prior experience in project management related to training and e-Learning.
  • Prior experience authoring, testing, and implementing e-Learning content.
  • Basic understanding of learning theory and design. 
  • Good understanding of LMS administration (Docebo or similar).
  • Good understanding of e-Learning authoring software (Captivate, Articulate or similar).
  • Ability to work independently and as part of a group to accomplish individual and team objectives.
  • Strong prioritization and decision-making skills in a tight-deadline environment.
  • Ability to learn quickly and adapt to new tools and techniques.

With these technical skills:

  • Articulate 360 or a similar content authoring tool
  • Vyond or a similar video creation software
  • Wistia or similar video platform
  • HTML5 & CSS a plus
  • Adobe Creative Suite - with a focus on Photoshop, Illustrator, and Premiere Pro
  • WordPress or a similar blog creation site

Please be prepared to provide a portfolio that conveys your digital learning expertise.


The Predictive Index is primarily based in Westwood, MA, but this position also has the flexibility to work in a Boston-area office or remotely from anywhere in the US.


Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.

  • Teamwork: Focus on the “we,” not the “me.”
  • Honesty: Follow your moral compass.
  • Reliability: Be someone others can count on.
  • Energy: Be balanced, be energized.
  • Action: Errors of action are better than errors of inaction. Be brave.
  • Drive: Own it.
  • Scope: Don't try to boil the ocean.


The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

The Predictive Index is an Equal Opportunity Employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • TypeScriptLanguages
    • Node.jsFrameworks
    • .NET CoreFrameworks
    • CosmosDBDatabases
    • SQL AzureDatabases
    • PardotAnalytics
    • DoceboAnalytics
    • DomoAnalytics
    • AsanaManagement
    • JIRAManagement
    • DomoManagement
    • WordpressCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • SalesloftCRM

Location

Headquartered in Westwood MA, conveniently located close to amazing restaurants, a shopping center and just minutes away from the 128 Train station for our commuters. We continue to grow locally and across the US as we embrace remote-friendly work.

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

I think The Predictive Index really puts its people first. My manager has been really supportive of my needs in and out of the office. I think having a manager that cares about me as a whole person makes me feel more fulfilled and energized to come to work.

Caraline

Product Release Program Specialist

What does your typical day look like?

I'd say a good "typical" day is spent either in scrum meetings, mentoring, coding, doing system design, incident response, writing technical stories, interviewing as we are hiring and growing fast, technical documentation and other team meetings.

Pankaj

Sr.Software Engineer

How does the company support your career growth?

PI and my team have done a lot to map out a career path from having monthly discussions to filling out a personal development chart. This has allowed me to clearly see a future as well as understand what it is going to take to achieve my goals, and I know PI will help me get there.

John

Account Executive

What is your vision for the company?

The Predictive Index is in the business of connecting business strategy with business results through people. As a product leader, my vision is to bring our products to the world with accessible, easy-to-get-started offerings, regardless of where you're starting. Anyone can build their self awareness and drive meaningful change.

Alisa

Senior Vice President, Product

How do you collaborate with other teams in the company?

Collaboration at PI is one of my favorite parts of my job! My role in product allows me to collaborate with incredibly smart and talented coworkers across the business and turn ideas into reality. In addition, there are always projects and initiatives to get involved with that allow you the opportunity to build relationships and learn something

Megan

Manager, Product Management

What are The Predictive Index Perks + Benefits

The Predictive Index Benefits Overview

At Predictive Index we’re focused on investing in the well-being of our employees and delivering an exceptional employee experience. We offer a variety of benefits and perks, including two incredible options for healthcare that are over 85% employer paid, one with an option for a Health Savings Account that PI makes a gift contribution to, and one with an 80% Health Reimbursement Arrangement on deductible expenses! All employees also benefit from employer-paid life insurance and disability insurance, have the access to dental and vision insurance, and have plenty of time to rest, recharge, and find balance with unlimited PTO. 401K with employer match in there too.
In addition, we are a remote-first company. Employees have the choice of 3 work options:
Field: 100% remote, with $1,000 one-time stipend*
Flow: 1-2 days per-week in the office, with $500 stipend*
Studio: 3+ days per week in the office, an assigned desk to call home, and access to perks of being in the office - free food, snacks, beverages, etc.
* there are no stipulations on how the stipend is spent.
Additional perks include tuition reimbursement, commuter expenses, paid parental leave. We host a weekly on-site lunch and happy hour for employees.
We’re all about making your time spent at work as enjoyable as possible and giving the flexibility for work and life to easily coexist.

Culture
Volunteer in local community
Partners with nonprofits
We partner with organizations around Boston like Fathers Uplift, as well as Friends of the Blue Hills, Westwood Food Pantry, Needham Community Council, the Greater Boston Food Bank, and Toys for Tots.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Flexible work environment includes: *Field (100% remote) *Flow (1-2 days in office) *Studio (3+ days in the office per week) (Virtually connected with PIoneers working remotely in 24 states)
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Customized development tracks
Paid industry certifications

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