Associate Director of Product Design (Consumer)

| Greater Boston Area

We are a rapidly growing company that’s revolutionizing the way that restaurants do business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing features, and award-winning customer support. As a Toaster, you will be challenged to tackle meaningful projects that will help shape our company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Looking to join a fast-growing company on a talented team that’s changing the future of restaurant experiences? If so, that’s Toast.

As the Associate Director of Product Design, you’ll inspire and delight others with powerful visual storytelling that showcases the evolution of our brand across our ecosystem of products, but you won’t stop there. You’re right for this role if you love to roll up your sleeves and lead the development of the design systems that enable product designers and engineers alike; if you love all aspects of design, and are deeply passionate about well-crafted visual experiences; if you live in the intersection of form and function, always keeping a user first mindset; and if you can’t wait to coach our talented UX team.

What you will do:

  • Lead and mentor a growing team of talented product designers, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing design work, and recruiting top talent
  • Nurture, develop and own the evolution of our design systems, collaborating cross-functionally to define and implement
  • Partner with Marketing to ensure brand cohesion across all customer touchpoints
  • Champion and drive high-quality user experiences across Toast’s ecosystem
  • Actively participate, and occasionally lead, initial phases of strategic initiatives
  • Proactively identify and contribute ideas as a catalyst for driving positive change

Do you have the right ingredients?

  • 10+ years’ experience delivering high quality products repeatedly with 3+ years’ experience in building and coaching teams for high impact results
  • BA/BS degree with an emphasis in Art, Graphic Design, HCI, etc.
  • Real passion for making high-quality, user-centered web and mobile products and a demonstrable portfolio to prove it
  • Exceptional interpersonal, presentation, and communication skills
  • Expert knowledge of user-centered design and mobile best practices
  • Innovative thinking, empathy, and a desire to continuously learn and evolve


Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

An Insider's view of Toast

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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