Learning Content Developer

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In this position you will work with the training team and with stakeholders across the organization. You will be responsible for creating, designing and maintaining our curriculum of instructor-led and e-learning training courses covering the Arcadia platform as well as value-based care topics. This role requires excellent project management skills, strategic thinking, problem solving and strong communication skills. The ideal candidate will be an organized self-starter with a strong bias for action and the ability to work with cross-functional teams and provide guidance for projects.

What success looks like

In 3 months -

 · Good understanding of the Arcadia platform and value-based care concepts

· Have started developing existing courses to an eLearning format

· Work with stakeholders across the organization to identify learning needs for employees and customers

In 6 months -

· Design and develop new eLearning assets to support internal training and a customer certification program

· Update existing instructor-led courses

 

In 12 months -

 · Create and update eLearning assets to support customer and employee learning

· Have strong relationships across the company to leverage SMEs

· Plan and create instructor-led courses to meet individualized customer needs

Role & Responsibilities

  • Design and create curricula from needs analysis through evaluation including planning strategies for content, delivery, learner assessment, communications, and resources
  • Partner with technologists to integrate current and emerging educational technologies into outcomes-driven, impactful learning designs
  • Work cross-functionally with SMEs and other teams (engineering, support, professional services, etc.) to develop effective learning content in multiple delivery styles (includes online, classroom, virtual instructor-led training and blended learning content).
  • Contribute to the development and implementation of templates, learning models, and overall best practices
  • Regularly learn new skills, make timely decisions and adapt well to change

What you’ll have-

  • 2+ years of experience in instructional design and developing learning content, preferably in a healthcare setting
  • Functional knowledge of latest development tools including Captivate, Storyline, and Camtasia
  • An undergraduate degree in communication, education, or computer sciences preferred
  • Experience designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
  • Excellent presentation, written and verbal communication skills including ability to create materials in Microsoft Power Point, Excel, Word etc
  • Ability to work collaboratively and effectively with diverse colleagues in a cross-cultural, multi-disciplinary environment
  • Strong analytical, quantitative and organizational skills
  • Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
  • Able to prioritize in complex, fast-paced work environment
  • Problem-solving skills with the ability to exercise integrity and sound judgment in ambiguous situations
  • Portfolio and/or eLearning sample are required at interview

What you get

  • Be part of a team that is drastically improving healthcare analytics
  • Amazing benefits including flextime time off
  • Competitive compensation
  • Great work environment (remote work opportunities)
  • All the snacks and beverages you could ever need – fully stocked kitchen

About Arcadia

Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website, our online resources, and our interactive Data Gallery.

This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • HadoopDatabases
    • SQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our new corporate headquarters is located in Downtown Boston, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

Flexible working options, hybrid teams, and unlimited vacations are only a few of the incredible benefits you'll get at Arcadia. As a leader in HealthIT and data, we're making a mark on the standards of work-life balance. Take a look at some of the incredible perks of being an Arcadian.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity manifesto
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer biweekly Yoga and guided cardio workout sessions as well as have a Fitness and Fun video library with prior classes for reference.
Mental health benefits
We have an EAP (Employee Assistance Program) in place and an ongoing webinars focusing on mental health, coping with COVID, and emotional well-being.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
We work with all of our employees to ensure they have an functional and comfortable home office with a focus on ergonomics.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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