Senior AV Manager

| Boston, MA, USA
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Teamwork makes the stream work.Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.


About The Team

Roku’s Enterprise Engineering team is responsible for developing the technology platforms on which we run our company while ensuring scalability to meet our rapid employee and business growth

About The Role

We are disrupting traditional methods of automating business workflows and applying an Engineering/API-driven design to scale efficiencies in Roku internal processes. Our goal is to simplify an inherently complex and rapidly growing landscape and empower our employees to make larger impact in their respective roles and areas. As an AV Manager for Roku’s Productivity Apps team, you will manage AV systems and rollout, conference room experience, AV management for all internal events and critical meetings. You will build intake and user feedback pipelines, with the goal of increasing our efficiency and productivity, and building scalable systems. This role is responsible for all aspects of AV infrastructure, development, and operations, including third-party AV applications, roadmap, and governance. If you are a self-starting techie who enjoys analyzing business needs, evaluating tools and technologies, building, and rolling out processes and systems, and providing support for these same tools, this is the perfect role for you.


What you’ll be doing

  • Lead a team of AV Engineers & Technicians to ensure timely setup, refresh, and removal of equipment
  • Define and implement standards of operations and equipment
  • Lead conference room & site setups from start to finish
  • Coordinate vendors and outside technical support for events
  • Operates equipment for events
  • Assist with training and development of team and enforcing of AVMS standards, IT networking, troubleshooting, etc
  • Thorough knowledge of audio visual equipment, set-up and operations
  • Manage and troubleshoot audio visual systems within a corporate environment
  • Administer videoconferencing software and host company webinars when needed
  • Develops and reviews operating procedures and creates technical documentation


We’re excited if you have

  • Experience in progressive responsibilities for testing, deploying, and supporting AV technology at global organizations
  • Proven track record of rolling out and operating change management and user / customer facing support processes
  • Worked and managed projects with implementation partners and third-party vendors
  • Collaborated with cross-functional teams across the business including Facilities, Events, Communications, IT, Engineering, etc.
  • Acquired a BS in Computer Science, Information Systems, or another related technical field
  • 5+ years of hands-on experience in AV roles with people management experience
  • Excellent oral and written communication skills
  • Passion for AV technology!


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Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.


The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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