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Boston
Boston

Client Success Manager salary in Boston

Average Base Salary in Boston

$76,504
$14,192
Additional Cash Compensation
$90,696
Total Compensation
Median: $77K
Min: $43K
Max: $130K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $76,504. The average additional cash compensation for a Client Success Manager in Boston is $14,192. The average total compensation for a Client Success Manager in Boston is $90,696. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

2,315
Total number of Tech companies in Boston
93,450
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Boston

Enterprise Customer Success Manager

Greater Boston Area
5 days ago
+29
 Enterprise Customer Success Managers (CSMs) are responsible for building and maintaining relationships with existing Fuze, with a Focus on Retention, Adoption around our communications and SaaS products, as well as looking for opportunities for expansion – increasing the Value customer finds from our suite of products. CSMs are regularly talking to customers and assisting with needs such as general account questions, service adds, project coordination, and facilitating occasional Billing and Support resolution. Customer Success Managers must be able to communicate new services and products to both C-Level business owners as well as technical users (e.g. IT Managers, Helpdesk Managers, etc). A high degree of understanding of technical terminology and a keen desire to learn is considered advantageous and pivotal to this role. If you’re looking to find a great deal of variety in your day-to-day initiatives, this role will not disappoint. If you like to dive right in and roll up your sleeves and play a key role in maintaining solid business relationships and building new ones, the Customer Success team is the place to be! 

Customer Success Partner Specialist

Cambridge
6 days ago
+41
The Customer Success Partner Specialist will work alongside the account managers, marketing, and support teams as an additional resource to help existing CarGurus dealer clients see their greatest results from our partnership. The ideal candidate will be able to identify opportunities for engagement; be flexible and dynamic on how to best support clients; and have a passion for helping clients learn the tools and techniques to help deliver even better value from their CarGurus relationship. 

Manager of Customer Success

Greater Boston Area
1 week ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Team Lead Client Success, B2B

Somerville
1 week ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Customer Success Manager

Greater Boston Area
6 days ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Senior Customer Success Manager

Greater Boston Area
6 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Customer Success Representative

Greater Boston Area
1 week ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Manager

Greater Boston Area
1 week ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Manager

Cambridge
1 week ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Vice President, Customer Success

Greater Boston Area
1 month ago
+31
The VP of Customer Success will be a core part of the company’s leadership, leading all aspects of Customer Success including both the launch and ongoing success of customers.  The right candidate will be equal parts strategist, visionary, and a doer; easily able to shift from thought leadership to rolling up his or her sleeves to engage in hands-on support.  The candidate must have deep credibility and experience inspiring confidence and motivation with senior executives.  He or she will bring imagination and determination to solve complex customer issues across a global organization and will define, manage and measure all aspects of customer success company-wide, driving customer satisfaction, retention rates and growth.  A major measure of success for the VP will be his or her ability to build and inspire a team of customer success professionals with a focus on creating exceptional employee experiences. This will require demonstrated success hiring, developing and retaining a high-performing team.  

Customer Success Technical Specialist

Greater Boston Area
1 month ago
+31
Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.  This is not simply a vendor relationship. We are true partners with our customers. 

Customer Success Manager

Greater Boston Area
1 month ago
+31
The role’s primary responsibility is to ensure that each customer has achieved sustainable value from the Workhuman solution. Accompanying this goal is customer satisfaction, multi-level relationship management, maximizing program and feature adoption, alignment with best practices and the delivery of the customer’s program goals and objectives.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 201-500 employees, earning $79,375 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $76,150 and the average Client Success Manager salary for men is $71,955.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $91,125.

Average Sales salaries in Boston

Job Title Average Salary Salary Range
Sales Development Representative $48,342
Min: $35K
Max: $130K
Business Development Representative $49,765
Min: $36K
Max: $112K
Inside Sales Representative $55,554
Min: $36K
Max: $80K
Sales Operations Analyst $60,219
Min: $45K
Max: $79K
Account Manager $67,707
Min: $39K
Max: $150K
Account Executive $72,762
Min: $37K
Max: $138K
Client Success Manager $76,504
Min: $43K
Max: $130K
Inside Sales Manager $80,000
Min: $60K
Max: $94K
Sales Manager $88,485
Min: $47K
Max: $135K
Business Development Manager $102,261
Min: $40K
Max: $161K
Sales Operations Manager $102,533
Min: $76K
Max: $160K
Sales Engineer $115,011
Min: $55K
Max: $178K
Sales Director $131,194
Min: $73K
Max: $218K
Director of Customer Success $141,580
Min: $75K
Max: $190K
Vice President of Sales $221,400
Min: $90K
Max: $420K
CRO (Chief Revenue Officer) $253,000
Min: $175K
Max: $450K

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
4% have this skill
2
Account Management Ops
3% have this skill
3
Team Training & Development
2% have this skill
4
Account Management
2% have this skill
5
Customer Relationship Management
2% have this skill
6
Client Services
2% have this skill

Recent Client Success Manager salaries in Boston

$60,000
Yearly Salary
A Team Lead, Customer Success reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$88,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $88,000
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$95,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$80,000
Yearly Salary
A Partner Success Manager reported a yearly salary of $80,000 with +$9,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
Boston
$65,000
Yearly Salary
A Conversational Sales Advisor reported a yearly salary of $65,000 with +$65,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
Boston
$86,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $86,000 with +$14,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Boston
$90,000
Yearly Salary
A Client Success Manager reported a yearly salary of $90,000 with +$30,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
51-200 Employees
Boston
$85,000
Yearly Salary
A Sr. Account Manager reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston
$95,000
Yearly Salary
A Client Operations Manager reported a yearly salary of $95,000 with +$9,500 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
Boston
Salaries//Sales//Client Success Manager