Client Success Manager salary in Boston

Average Base Salary in Boston

$79,422
$14,192
Additional Cash Compensation
$93,614
Total Compensation
Median: $79K
Min: $43K
Max: $152K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $79,422. The average additional cash compensation for a Client Success Manager in Boston is $14,192. The average total compensation for a Client Success Manager in Boston is $93,614. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

2,359
Total number of Tech companies in Boston
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Total number of tech users on Built In Boston
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Client Success Manager jobs in Boston

Director of Client Success-B2B

Somerville
4 days ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Senior Client Success Consultant

Somerville
4 days ago
+29
Establishing the commercial action plan that will allow Mirakl clients to maximize the performance of their Marketplace from go-live phase onward. Sharing Marketplace best-practices and key success factors, as well as understanding the client’s business and Marketplace objectives and strategies. Scoping areas of improvement and offering guidance concerning best client success team approaches, and providing personal perspectives and analysis. Helping your clients define their ideal organizational structure for their marketplace project and anticipating the bottom-line impact of the Marketplace within the company. Sharing best practices around seller on-boarding and management, as well as strategizing on seller optimization strategies.

Director of Client Success- B2C

Somerville
4 days ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Senior Customer Success Manager

Greater Boston Area
6 days ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

Strategic Customer Success Manager

Greater Boston Area
6 days ago
+24
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

Senior Customer Success Manager

Greater Boston Area
1 week ago
+26
The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The superior candidate will be genuinely curious about customer’s business needs, have a strong technical background, and be resilient in the face of adversity.

Director, Customer Success

Greater Boston Area
1 week ago
+36
You’ll directly contribute to our vision and mission through owning all business and operational aspects of Kyruus’ Customer Success programs. As a master of Customer Success philosophy and framework, you will bring a proactive data driven approach to enabling our customers to achieve their strategic goals.

Customer Success Operations Manager

Greater Boston Area
1 week ago
+35
Partnering with CS leadership on business forecasting and KPI reporting so we always know where we are relative to our goals. Data deep dives and helping identify key strategic insights to improve our business. Daily, weekly, monthly retention reporting for all of our key business units, down to the individual level. Developing a full understanding of our customer health so we can detect early warning signs of churn, find the ideal onboarding process, and identify upsell opportunities. Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Customer Success Manager

Somerville
2 weeks ago
+16
Partner with our sales and services teams to provide a streamlined customer experience end-to-end. Partner with our marketing, product and business development teams to bring the ‘voice of the customer’ into decision-making across the organization. Focus on driving improved customer health across your account base. Initiate and complete the customer onboarding process for new customers. Grow your accounts by refining workflows and introducing new Formlabs products.

Customer Success Manager

Greater Boston Area
23 hours ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Vice President, Customer Success

Greater Boston Area
1 day ago
+31
The VP of Customer Success will be a core part of the company’s leadership, leading all aspects of Customer Success including both the launch and ongoing success of customers.  The right candidate will be equal parts strategist, visionary, and a doer; easily able to shift from thought leadership to rolling up his or her sleeves to engage in hands-on support.  The candidate must have deep credibility and experience inspiring confidence and motivation with senior executives.  He or she will bring imagination and determination to solve complex customer issues across a global organization and will define, manage and measure all aspects of customer success company-wide, driving customer satisfaction, retention rates and growth.  A major measure of success for the VP will be his or her ability to build and inspire a team of customer success professionals with a focus on creating exceptional employee experiences. This will require demonstrated success hiring, developing and retaining a high-performing team.  

Senior Customer Success Manager

Greater Boston Area
5 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $84,832 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $83,286 and the average Client Success Manager salary for men is $71,955.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $91,125.

Average Sales salaries in Boston

Job Title Average Salary Salary Range
Sales Development Representative $48,385
Min: $35K
Max: $130K
Business Development Representative $49,853
Min: $36K
Max: $112K
Inside Sales Representative $55,750
Min: $36K
Max: $80K
Sales Operations Analyst $58,861
Min: $45K
Max: $79K
Account Manager $67,673
Min: $39K
Max: $150K
Account Executive $73,615
Min: $37K
Max: $138K
Client Success Manager $79,422
Min: $43K
Max: $152K
Inside Sales Manager $80,000
Min: $60K
Max: $94K
Sales Manager $88,235
Min: $47K
Max: $135K
Business Development Manager $102,282
Min: $40K
Max: $161K
Sales Operations Manager $105,231
Min: $76K
Max: $160K
Sales Engineer $115,011
Min: $55K
Max: $178K
Sales Director $131,194
Min: $73K
Max: $218K
Director of Customer Success $141,580
Min: $75K
Max: $190K
Vice President of Sales $221,778
Min: $90K
Max: $420K
CRO (Chief Revenue Officer) $253,000
Min: $175K
Max: $450K

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Team Training & Development
2% have this skill
4
Account Management
2% have this skill
5
Customer Relationship Management
2% have this skill
6
Client Services
2% have this skill

Recent Client Success Manager salaries in Boston

$120,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $120,000
3-5 Years of Experience
Female
51-200 Employees
Boston
$106,605
Yearly Salary
A Customer Success Manager reported a yearly salary of $106,605
3-5 Years of Experience
Female
51-200 Employees
Boston
$151,700
Yearly Salary
A Client Success Manager reported a yearly salary of $151,700
3-5 Years of Experience
Female
51-200 Employees
Boston
$60,000
Yearly Salary
A Team Lead, Customer Success reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$88,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $88,000
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$95,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$80,000
Yearly Salary
A Partner Success Manager reported a yearly salary of $80,000 with +$9,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
Boston
$65,000
Yearly Salary
A Conversational Sales Advisor reported a yearly salary of $65,000 with +$65,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
Boston
$86,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $86,000 with +$14,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Boston
Salaries//Sales//Client Success Manager