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Boston
Boston

Client Success Manager salary in Boston

Average Base Salary in Boston

$75,564
$13,638
Additional Cash Compensation
$89,202
Total Compensation
Median: $76K
Min: $43K
Max: $130K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $75,564. The average additional cash compensation for a Client Success Manager in Boston is $13,638. The average total compensation for a Client Success Manager in Boston is $89,202. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

2,227
Total number of Tech companies in Boston
64,349
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Boston

Director of Operations, Client Success

Greater Boston Area
1 week ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Demand Generation / Program Marketing Manager – Client Success

Greater Boston Area
2 weeks ago
+46
Summary:  The Field Marketing Manager – Healthcare Client Retention and Growth is responsible for designing, creating, and delivering custom marketing programs to support the growth, expansion and renewal of our healthcare solutions within our current client base. They will be responsible for developing multi-touch and multi-channel programs that drive and accelerate current client renewal and upgrade pipeline.

Manager, Customer Success

Waltham
3 days ago
+59
We are looking for an innovative, driven and inspiring Customer Success leader that can help to build and drive our Customer Success organization. As the Manager of Customer Success of our Enterprise team, you will lead, manage, and develop a team of Senior Customer Success Managers (Enterprise Customers) and will work cross-functionally with multiple internal teams to ensure alignment with customer goals and objectives. Your team will play a crucial role in engaging with customers to ensure they are maximizing the VMWare Carbon Black security products for their need, tracking successes and regularly reviewing their business needs. This is a tremendous opportunity to impact our CS organization while we strive to meet our growth goals for customer renewals and expansion.

Customer Success, Digital Marketing

Greater Boston Area
5 days ago
+36
You'll monitor customer usage and performance metrics, and provide recommendations on actions the customer can take to better utilize the Kyruus solutions to achieve their desired business goals, with a particular focus on the Digital Marketer Customer Persona. You’ll partner with customers across the board as customer business needs change throughout the customer lifecycle. You’ll constantly be looking for workflow optimization opportunities for clients.  You’ll own successful adoption of our products with customers via onsite meetings and Kyruus Business Reviews. You’ll collaborate with internal business units to find ways to optimize Kyruus for our clients.  You'll be an expert in our customer's data, and will be well versed in strategies to manage, evaluate and QA data sets while managing the customer through business need changes.

Manager, Customer Success (Boston)

Greater Boston Area
5 days ago
+44
As a Manager, Customer Success you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Director of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Customer Success Manager (SMB)

Greater Boston Area
1 week ago
+35
Attend comprehensive organization training and learn the Drift story, how we work and our goals for the future. Experience an in-depth product training, including learning how to use the product for your own business. Have 1:1 meetings with your direct manager and meet with other key players. Shadow colleagues, learn best practices for what make Drift Customers successful. Deliver customer on-boarding calls and build strategic business plans for customers. Be fully responsible for your very own portfolio of customers and running calls independently!

Customer Success Manager

Greater Boston Area
1 week ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Customer Success Manager

Greater Boston Area
1 week ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

L&D Specialist, Customer Success

Greater Boston Area
1 week ago
+44
Klaviyo is looking for an L&D Specialist to work closely with our Customer Success and Onboarding leaders to analyze, design, develop, and implement learning programs for our team of CSMs and Onboarding Specialists. This role will report to the Manager of L&D in our Boston office. The L&D Specialist will conduct learning assessments to identify knowledge/skill gaps and engage subject matter experts in the design and focus of new training programs. Learning methods may include instructor-led classes, simulations, mentoring, or on the job training. This role will facilitate both classroom-based and web-based training sessions on a variety of topics including product, systems, soft skills, and technical skills. They are expected to actively contribute to the L&D strategy by mapping out comprehensive training plans to support the evolving needs of our Customer Success teams.

Customer Success Manager (Boston)

Greater Boston Area
1 week ago
+44
Customer Success Managers (CSMs) at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a CSM who is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.

Customer Success Engineer

Greater Boston Area
1 week ago
+44
The support team at Klaviyo is a critical part of our future success. We take the success of our customers incredibly seriously and we are looking for only the best people out there. We are very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations.

Senior Customer Success Manager

Greater Boston Area
2 weeks ago
+59
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for VMware Carbon Black’s growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSM’s primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $80,119 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $76,150 and the average Client Success Manager salary for men is $69,038.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $91,125.

Average Sales salaries in Boston

Job Title Average Salary Salary Range
Sales Development Representative $48,432
Min: $35K
Max: $130K
Business Development Representative $49,369
Min: $36K
Max: $112K
Inside Sales Representative $55,594
Min: $36K
Max: $80K
Sales Operations Analyst $60,219
Min: $45K
Max: $79K
Account Manager $66,440
Min: $39K
Max: $150K
Account Executive $72,090
Min: $37K
Max: $138K
Client Success Manager $75,564
Min: $43K
Max: $130K
Inside Sales Manager $80,000
Min: $60K
Max: $94K
Sales Manager $88,485
Min: $47K
Max: $135K
Business Development Manager $98,749
Min: $40K
Max: $161K
Sales Operations Manager $102,000
Min: $76K
Max: $160K
Sales Engineer $115,011
Min: $55K
Max: $178K
Sales Director $131,743
Min: $73K
Max: $218K
Director of Customer Success $141,046
Min: $75K
Max: $190K
Vice President of Sales $221,603
Min: $90K
Max: $420K
CRO (Chief Revenue Officer) $253,000
Min: $175K
Max: $450K

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
4% have this skill
2
Account Management Ops
4% have this skill
3
Team Training & Development
3% have this skill
4
Business Operations
2% have this skill
5
Account Management
2% have this skill
6
Customer Relationship Management
2% have this skill

Recent Client Success Manager salaries in Boston

$60,000
Yearly Salary
A Team Lead, Customer Success reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$60,000
Yearly Salary
A Client Success Manager reported a yearly salary of $60,000
3-5 Years of Experience
Female
201-500 Employees
Boston
>10 Reports
$88,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $88,000
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$95,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$80,000
Yearly Salary
A Partner Success Manager reported a yearly salary of $80,000 with +$9,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
Boston
$65,000
Yearly Salary
A Conversational Sales Advisor reported a yearly salary of $65,000 with +$65,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
Boston
$86,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $86,000 with +$14,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Boston
$90,000
Yearly Salary
A Client Success Manager reported a yearly salary of $90,000 with +$30,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
51-200 Employees
Boston
$85,000
Yearly Salary
A Sr. Account Manager reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston
Salaries//Sales//Client Success Manager