Client Success Manager salary in Boston

Average Base Salary in Boston

$79,102
$13,524
Additional Cash Compensation
$92,626
Total Compensation
Median: $79K
Min: $43K
Max: $152K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $79,102. The average additional cash compensation for a Client Success Manager in Boston is $13,524. The average total compensation for a Client Success Manager in Boston is $92,626. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

2,429
Total number of Tech companies in Boston
164,201
Total number of tech users on Built In Boston
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Client Success Manager
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Boston
Boston

Client Success Manager jobs in Boston

Strategic Customer Success Manager

Greater Boston Area
18 hours ago
+24
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

Principal Customer Success Manager

Greater Boston Area
5 days ago
+60
We are seeking an innovative Customer Success Professional. In this role, as a part of the Enterprise Customer Success team you will work with Nuance Top Tier Enterprise customers to ensure that they are successful and delighted by Nuance’s Enterprise solutions. It is your responsibility to monitor key metrics to ensure that Nuance solutions are meeting customer specific business needs and expectations from the initial stages through the full customer lifecycle while maintaining high customer satisfaction and ensuring revenue achievement for your assigned accounts. You will work with your accounts to continually drive adoption, as well as act as the voice of your customers internally at Nuance. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted advisor and partner, so companies stay and grow with Nuance. You can manage numerous customers at various stages of the customer lifecycle with ease. You also love understanding our omni-channel solutions and then working with customers on adopting and identifying new sales opportunities

Senior Customer Success Manager

Greater Boston Area
1 week ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

Channel Customer Success Manager

Greater Boston Area
1 week ago
+44
Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem.  Channel Customer Success Managers support the Agency Partner Program's mission to help our partners and their clients (Klaviyo customers) grow, by coaching and enabling our Agency Partners to deliver exceptional service to their clients.  We are looking for a cCSM who is passionate about customer success while providing a great experience to agency partners and their clients (Klaviyo customers) as they scale their businesses with Klaviyo.

Customer Success Engineer

Greater Boston Area
1 week ago
+24
As a member of the CSE team, you will engage with customers throughout the day by phone and by corresponding with them via email/case responses. You will perform a wide variety of technically-oriented tasks to ensure customer success, including, but not limited to:

Customer Success Manager

Greater Boston Area
4 hours ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Customer Success Representative

Greater Boston Area
15 hours ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Manager - US

Remote
2 days ago
+24
Scandit is currently seeking a Customer Success Manager to strengthen our growing team. You will ensure our customers get the best out of Scandit and have a successful and positive experience with us all the way from their initial project through to expanding into other key areas of the enterprise. You are a high-performing customer success professional with both a commercial and product background. You thrive in a fast growing, dynamic high-tech environment, and are motivated to make our customers into strong advocates of Scandit.

Customer Success Manager

Greater Boston Area
3 days ago
+31
The role’s primary responsibility is to ensure that each customer has achieved sustainable value from the Workhuman solution. Accompanying this goal is customer satisfaction, multi-level relationship management, maximizing program and feature adoption, alignment with best practices and the delivery of the customer’s program goals and objectives.

Senior Customer Success Manager

Greater Boston Area
4 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Customer Success Technical Specialist

Greater Boston Area
5 days ago
+31
Our Customer Success Team is responsible for ensuring our customers receive an outstanding customer experience and meet their business goals. Customer Success Managers and Specialists partner together with a shared goal of providing our customers with an exceptional experience with their programs using Workhuman’s product suite. They are committed to working with customers throughout the customer’s lifecycle and ensuring each one receives the maximum value from our solution.  We work with our customers to build relationships, learn about their businesses, and drive value based on our customers defined goals and objectives.  This is not simply a vendor relationship. We are true partners with our customers. 

Customer Success Manager

Greater Boston Area
1 week ago
You are an experienced customer success manager with a track record of success providing excellent maintenance, training and problem-solving support to service and retain sophisticated enterprise customers. You’re a motivated, self-starter who can power through ambiguity and work independently to achieve results. You’re a collaborative team player who rolls up their sleeves, responds quickly and decisively, is flexible and open to change, and is able to productively work with the team to achieve company objectives. You thrive in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like Reggora.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $84,832 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $82,909 and the average Client Success Manager salary for men is $72,625.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $88,900. The average salary for <1 year of experience is $66,000.

Average Sales salaries in Boston

Job Title Average Salary Salary Range
Sales Development Representative $48,300
Min: $35K
Max: $130K
Business Development Representative $49,895
Min: $36K
Max: $112K
Inside Sales Representative $55,909
Min: $36K
Max: $80K
Sales Operations Analyst $58,861
Min: $45K
Max: $79K
Account Manager $67,664
Min: $39K
Max: $150K
Account Executive $73,964
Min: $37K
Max: $138K
Client Success Manager $79,102
Min: $43K
Max: $152K
Inside Sales Manager $81,400
Min: $60K
Max: $94K
Sales Manager $87,500
Min: $47K
Max: $135K
Business Development Manager $101,353
Min: $40K
Max: $161K
Sales Operations Manager $105,231
Min: $76K
Max: $160K
Sales Engineer $115,543
Min: $55K
Max: $178K
Sales Director $131,000
Min: $73K
Max: $218K
Director of Customer Success $141,946
Min: $75K
Max: $190K
Vice President of Sales $221,026
Min: $90K
Max: $420K
CRO (Chief Revenue Officer) $253,000
Min: $175K
Max: $450K

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Client Services
2% have this skill
4
Customer Relationship Management
2% have this skill
5
Client Relations
2% have this skill
6
Account Management
2% have this skill

Recent Client Success Manager salaries in Boston

$75,000
Yearly Salary
A Client Success Manager reported a yearly salary of $75,000
5-7 Years of Experience
Female
11-50 Employees
Boston
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
< 1 Year of Experience
Prefer not to say
201-500 Employees
Boston
$80,000
Yearly Salary
A Client Success Manager reported a yearly salary of $80,000 with +$7,000 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Boston
$120,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $120,000
3-5 Years of Experience
Female
51-200 Employees
Boston
$106,605
Yearly Salary
A Customer Success Manager reported a yearly salary of $106,605
3-5 Years of Experience
Female
51-200 Employees
Boston
$151,700
Yearly Salary
A Client Success Manager reported a yearly salary of $151,700
3-5 Years of Experience
Female
51-200 Employees
Boston
$60,000
Yearly Salary
A Team Lead, Customer Success reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$88,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $88,000
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
$95,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston
Salaries//Sales//Client Success Manager