Director of Customer Success salary in Boston

Average Base Salary in Boston

$130,484
$22,421
Additional Cash Compensation
$152,905
Total Compensation
Median: 121,640
Min: $83K
Max: $190K

How Much Does a Director of Customer Success Make in Boston?

The average salary for a Director of Customer Success in Boston is $130,484. The average additional cash compensation for a Director of Customer Success in Boston is $22,421. The average total compensation for a Director of Customer Success in Boston is $152,905. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in Boston.

Boston by the numbers

3,083
Total number of Tech companies in Boston
656,302
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE
Director of Customer Success
Account Executive Account Manager Accountant Analytics Manager Android Developer Art Director Associate Product Manager Automation Engineer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief People Officer CIO (Chief Information Officer) Client Success Manager CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Design Director Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Game Developer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative iOS Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Engineer Lead Software Engineer Machine Learning Engineer Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Office Manager Operations Associate Operations Manager Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist QA Analyst QA Engineer QA Manager Recruiter Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Marketing Manager Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Engineer Software Test Engineer Systems Engineer Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer

Director of Customer Success jobs in Boston

VP, Customer Success (Remote Eligible)

Greater Boston Area
1 week ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Success Manager

Remote
1 hour ago
Get supportive mentoring and onboarding to set you up for success. We’re growing at an exceptional rate and are looking for people to share in our exciting future. Join an agile team changing the face of cybersecurity! About Immersive Labs Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front

Customer Success Manager

Greater Boston Area
3 days ago
Get supportive mentoring and onboarding to set you up for success. We’re growing at an exceptional rate and are looking for people to share in our exciting future. Join an agile team changing the face of cybersecurity! About Immersive Labs Immersive Labs is the leader in people-centric cyber resilience. We help organizations continuously assess, build, and prove their cyber workforce resilience for teams across the entire organization, from front

Customer Success Analyst

Remote
6 days ago
Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.Why This Role is Important to ArcadiaAt Arcadia.io , The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. CSAs commit to the ongoing work of

Customer Success Analyst

Greater Boston Area
6 days ago
Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.Why This Role is Important to ArcadiaAt Arcadia.io , The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. CSAs commit to the ongoing work of

Customer Success Manager

Greater Boston Area
1 week ago
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Enterprise Customer Success Manager

Greater Boston Area
1 week ago
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to

Customer Success Analyst

Greater Boston Area
4 months ago
Due to Covid-19 we are working 100% remotely, this includes the hiring process. When it is safe to do so, we will return to a hybrid of onsite and remote work for some positions. Why This Role is Important to ArcadiaAt Arcadia.io , The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. CSAs commit to the ongoing work of making satisfied customers

Customer Success Executive

Burlington
4 months ago
Roles and Responsibilities - Manage assigned portfolio of clients Continuously demonstrate customer value and oversee success roadmap for all solutions in client portfolio, including: monitoring and reporting of status against key adoption targets; coordination of intervention initiatives for any solutions not meeting expected targets Monitor customer health and own communication plan for accounts: regular, proactive outreach through pulse checks

Customer Success Analyst

Somerville
4 months ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Formlabs has an amazing opportunity for a talented, driven candidate who loves working with teammates, systems and data to make an impact.In this role, you will perform extensive data analytics, and be involved in Services and Customer

Customer Success Analyst

Remote
4 months ago
Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.Why This Role is Important to ArcadiaAt Arcadia.io , The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. CSAs commit to the ongoing work of

Customer Success Analyst

Greater Boston Area
4 months ago
Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.Why This Role is Important to ArcadiaAt Arcadia.io , The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. CSAs commit to the ongoing work of

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Boston is between $160k - $170k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $190,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $117,922 and the average Director of Customer Success salary for men is $146,200.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $144,978.

Average Operations salaries in Boston

Job TitleAverage SalarySalary Range
Customer Support Rep$55,459
Min: $5K
Max: $120K
Operations Associate$66,621
Min: $38K
Max: $135K
Office Manager$70,456
Min: $40K
Max: $125K
Sales Operations Analyst$72,982
Min: $48K
Max: $97K
Desktop Support$74,200
Min: $53K
Max: $95K
Technical Support$77,211
Min: $34K
Max: $160K
Business Analyst$81,410
Min: $45K
Max: $170K
Operations Manager$87,189
Min: $55K
Max: $160K
Client Success Manager$89,401
Min: $43K
Max: $185K
Customer Support Manager$89,494
Min: $60K
Max: $149K
Marketing Operations Manager$96,257
Min: $60K
Max: $150K
Business Intelligence Analyst$96,858
Min: $62K
Max: $140K
Senior Business Analyst$103,569
Min: $60K
Max: $190K
Sales Operations Manager$121,223
Min: $80K
Max: $193K
Director of Customer Success$130,484
Min: $83K
Max: $190K
Director of Operations$155,202
Min: $90K
Max: $230K
COO (Chief Operating Officer)$184,643
Min: $115K
Max: $250K
Vice President of Care$190,000
Min: $190K
Max: $190K
Vice President of Operations$197,300
Min: $155K
Max: $225K

Skills that affect Director of Customer Success salaries in Boston

1
Customer Relationship Management
2% have this skill
2
Account Management
1% have this skill
3
Client Services
1% have this skill
4
Client Relations
1% have this skill
5
Strategic Partnerships
1% have this skill
6
Account Development
1% have this skill

Recent Director of Customer Success salaries in Boston

$100,000
Yearly Salary
A VP of Customer Success reported a yearly salary of $100,000 with +$35,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$151,000
Yearly Salary
A Director of Implementation reported a yearly salary of $151,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston
5-10 Reports
$102,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $102,000 with +$25,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
Boston
1-5 Reports
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000
7+ Years of Experience
Male
51-200 Employees
Boston
1-5 Reports
$95,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$95,000
Yearly Salary
A Head of Customer Success reported a yearly salary of $95,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$185,000
Yearly Salary
A Director of Client Success reported a yearly salary of $185,000 with +$17,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Boston
$190,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $190,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Boston
>10 Reports
$147,000
Yearly Salary
A Director of Customer Experience reported a yearly salary of $147,000 with +$12,000 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
Boston
>10 Reports
$92,000
Yearly Salary
A Manager of Customer Success reported a yearly salary of $92,000
5-7 Years of Experience
Prefer not to say
1,000+ Employees
Boston
>10 Reports
Salaries//Operations//Director of Customer Success