Customer Support Rep salary in Boston

Average Base Salary in Boston

$55,459
$3,834
Additional Cash Compensation
$59,293
Total Compensation
Median: 52,000
Min: $5K
Max: $120K

How Much Does a Customer Support Rep Make in Boston?

The average salary for a Customer Support Rep in Boston is $55,459. The average additional cash compensation for a Customer Support Rep in Boston is $3,834. The average total compensation for a Customer Support Rep in Boston is $59,293. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in Boston.

Boston by the numbers

3,083
Total number of Tech companies in Boston
657,134
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE
Customer Support Rep
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Customer Support Rep jobs in Boston

IT Customer Support Specialist

Greater Boston Area
12 hours ago
SOPHiA GENETICSWe believe there is a smarter, more data-driven way to make decisions in health . As we pass 1,000,000 genomic profiles analyzed and look to the future of our platform, we are now searching for a Customer Support Specialist who will be be part of a dynamic and exciting international team. Our SaaS DATA Platform combines deep expertise in life sciences and medical disciplines with mathematical capabilities in data computing.Our

Customer Support Specialist (EST)

Greater Boston Area
1 week ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Manager, Help Desk

Greater Boston Area
1 week ago
As an IT Service Desk Manager, you'll bring a process and customer service-oriented mindset to managing and day-to-day operations of an internal IT Service Desk and support team. We're looking for someone with experience in managing and growing a support and Service Desk team. The IT Service Desk Manager (SDM) is a critical role in any IT Service Management (ITSM) operation. You will be responsible for overseeing the day-to-day activities of the

Customer Support Engineer

Somerville
2 weeks ago
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting

Customer Service Agent

Somerville
6 days ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs’ success. The capabilities of our technology are growing rapidly, and so are the needs of our team. We’re looking for: Expert teachers to help our customers learn the ropes of 3D printing Pro

Customer Service Representative

Remote
1 week ago
Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.Why This Role Is Important To ArcadiaOur Customer Service Representatives are responsible for answering the phones in a timely manner, being a skilled problem solver, have the ability to work well with others along with meeting set quality

Customer Service Agent

Somerville
4 months ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs’ success. The capabilities of our technology are growing rapidly, and so are the needs of our team. We’re looking for: Expert teachers to help our customers learn the ropes of 3D printing Pro

Customer Service Operations Manager

Greater Boston Area
4 months ago
Our Opportunity: Chewy is looking for a highly motivated, goal-oriented and engaged Operations Manager to join our Healthcare Customer Service Operations team. This position will report to the Associate Director of Healthcare Customer Service. The right person will be a natural people leader, responsible for building engaging teams and improving operational efficiency. This person should be a dynamic, goal-oriented leader who challenges and

Senior TA Operations Support Specialist

Greater Boston Area
4 months ago
Our Opportunity: Chewy is seeking a TA Operations Systems Support Specialist to join the pack! The TA Operations Systems Support will be a key contributor on our Talent Acquisition Operations Team focused on supporting TA tools and processes.  You will be one of the key players in continuing our pattern of success by supporting and maintaining TA tools and processes that that improve and contribute to talent acquisition programs.  To perform this

API Integrations - Technical Customer Support

Greater Boston Area
1 day ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The API Integrations Specialist is an Associate level position that will contribute to the success of the Toast Customer Care Integrations team.  As an API Integrations Specialist, you will assess customer needs, manage expectations, and respond effectively to resolve escalations

Bioinformatics Customer Services Specialist Lead

Greater Boston Area
1 week ago
We believe there is a smarter, more data-driven way to make decisions in health . As we pass 1,000,000 genomic profiles analyzed and look to the future of our platform, we are now searching for a Bioinformatics Customer Services Specialist Lead who will be be part of a dynamic and exciting international team. Our SaaS DATA Platform combines deep expertise in life sciences and medical disciplines with mathematical capabilities in data computing.O

VP of Customer Service and Support

Greater Boston Area
1 week ago
What We DoAt GoGuardian, we're helping build a future where all learners are ready and inspired to solve the world's greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It's Like to Work at GoGuardianWe are a fast-growing learning company that thrives on making

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in Boston is between $60k - $70k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 1,000+ employees, earning $80,000 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $51,586 and the average Customer Support Rep salary for men is $55,556.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $59,143. The average salary for <1 year of experience is $42,400.

Average Operations salaries in Boston

Job TitleAverage SalarySalary Range
Customer Support Rep$55,459
Min: $5K
Max: $120K
Operations Associate$66,621
Min: $38K
Max: $135K
Office Manager$70,456
Min: $40K
Max: $125K
Sales Operations Analyst$72,982
Min: $48K
Max: $97K
Desktop Support$74,200
Min: $53K
Max: $95K
Technical Support$77,211
Min: $34K
Max: $160K
Business Analyst$81,410
Min: $45K
Max: $170K
Operations Manager$87,189
Min: $55K
Max: $160K
Client Success Manager$89,401
Min: $43K
Max: $185K
Customer Support Manager$89,494
Min: $60K
Max: $149K
Marketing Operations Manager$96,257
Min: $60K
Max: $150K
Business Intelligence Analyst$96,858
Min: $62K
Max: $140K
Senior Business Analyst$103,569
Min: $60K
Max: $190K
Sales Operations Manager$121,223
Min: $80K
Max: $193K
Director of Customer Success$130,484
Min: $83K
Max: $190K
Director of Operations$155,202
Min: $90K
Max: $230K
COO (Chief Operating Officer)$184,643
Min: $115K
Max: $250K
Vice President of Care$190,000
Min: $190K
Max: $190K
Vice President of Operations$197,300
Min: $155K
Max: $225K

Skills that affect Customer Support Rep salaries in Boston

1
Customer Support
6% have this skill
2
Team Training & Development
4% have this skill
3
Office Management
2% have this skill
4
Recruitment
2% have this skill
5
Business Operations
2% have this skill
6
Full Cycle Recruiting
2% have this skill

Recent Customer Support Rep salaries in Boston

$55,000
Yearly Salary
A Customer Support Associate reported a yearly salary of $55,000 with +$3,000 in additional cash compensation
1-3 Years of Experience
Other
51-200 Employees
Boston
$60,000
Yearly Salary
A Onboarding specialist reported a yearly salary of $60,000
201-500 Employees
Boston
1-5 Reports
$47,000
Yearly Salary
A Customer Service Agent reported a yearly salary of $47,000
1-3 Years of Experience
Female
201-500 Employees
Boston
$75,000
Yearly Salary
A Implementation Consultant reported a yearly salary of $75,000
3-5 Years of Experience
Male
51-200 Employees
Boston
$65,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
1-3 Years of Experience
Prefer not to say
51-200 Employees
Boston
$54,000
Yearly Salary
A Member Support Specialist reported a yearly salary of $54,000
1-3 Years of Experience
Female
51-200 Employees
Boston
$80,000
Yearly Salary
A Support Advisor reported a yearly salary of $80,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Male
1,000+ Employees
Boston
$120,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $120,000 with +$12,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
Boston
$52,000
Yearly Salary
A Customer Support Specialist reported a yearly salary of $52,000
5-7 Years of Experience
Male
11-50 Employees
Boston
$63,573
Yearly Salary
A Donor Support Associate reported a yearly salary of $63,573
7+ Years of Experience
Female
201-500 Employees
Boston
Salaries//Operations//Customer Support Rep