Customer Support Manager salary in Boston

Average Base Salary in Boston

$89,494
$10,672
Additional Cash Compensation
$100,166
Total Compensation
Median: 82,000
Min: $60K
Max: $149K

How Much Does a Customer Support Manager Make in Boston?

The average salary for a Customer Support Manager in Boston is $89,494. The average additional cash compensation for a Customer Support Manager in Boston is $10,672. The average total compensation for a Customer Support Manager in Boston is $100,166. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Boston.

Boston by the numbers

3,084
Total number of Tech companies in Boston
666,449
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE
Customer Support Manager
Account Executive Account Manager Accountant Analytics Manager Android Developer Art Director Associate Product Manager Automation Engineer Brand Manager Budget Analyst Business Analyst Business Development Manager Business Development Representative Business Intelligence Analyst Business Intelligence Developer Business Intelligence Manager CCO (Chief Creative Officer) CFO (Chief Financial Officer) Chief People Officer CIO (Chief Information Officer) Client Success Manager CMO (Chief Marketing Officer) Community Manager Content Manager Content Marketing Manager Content Strategist Controller COO (Chief Operating Officer) Copywriter CPO (Chief Product Officer) Creative Director CRO (Chief Revenue Officer) CTO (Chief Technology Officer) Customer Support Manager Customer Support Rep Data Analyst Data Architect Data Engineer Data Engineering Manager Data Scientist Database Administrator Design Director Desktop Support DevOps Engineer Digital Marketing Manager Director of Analytics Director of Customer Success Director of Marketing Director of Operations Director of Product Management Director of Product Marketing Director of Product Marketing Director of Software Engineering Editor Email Marketing Manager Engineering Manager Event Planner Finance Director Financial Analyst Front End Developer Game Developer Hardware Engineer HR Coordinator HR Director HR Manager HR Specialist Implementation Manager Implementation Specialist Inside Sales Manager Inside Sales Representative iOS Developer Junior Business Analyst Junior Data Analyst Junior Data Scientist Junior Software Engineer Lead Software Engineer Machine Learning Engineer Marketing Associate Marketing Coordinator Marketing Manager Marketing Operations Manager Office Manager Operations Associate Operations Manager Principal Software Engineer Product Analyst Product Designer Product Manager Product Marketing Manager Product Owner Project Coordinator Project Manager Public Relations Manager Public Relations Specialist QA Analyst QA Engineer QA Manager Recruiter Sales Development Representative Sales Director Sales Engineer Sales Manager Sales Operations Analyst Sales Operations Manager Salesforce Developer Scrum Master Security Engineer Senior Accountant Senior Business Analyst Senior Data Analyst Senior Data Engineer Senior Data Scientist Senior Financial Analyst Senior Marketing Manager Senior Product Manager Senior Product Marketing Manager Senior Project Manager Senior Recruiter Senior Software Engineer Senior Technical Writer Senior UI Designer Senior UX Designer SEO Manager SEO Specialist Site Reliability Engineer Social Media Manager Software Engineer Software Test Engineer Systems Engineer Technical Product Manager Technical Project Manager Technical Recruiter Technical Support Technical Writer UI Designer UX Designer UX Researcher Vice President of Care Vice President of Engineering Vice President of Finance Vice President of Human Resources Vice President of Marketing Vice President of Operations Vice President of People Vice President of Product Vice President of Sales Vice President of Talent Acquisition Visual Designer

Customer Support Manager jobs in Boston

Customer Support Specialist (CST)

Greater Boston Area
1 day ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

IT Customer Support Specialist

Greater Boston Area
4 days ago
SOPHiA GENETICSWe believe there is a smarter, more data-driven way to make decisions in health . As we pass 1,000,000 genomic profiles analyzed and look to the future of our platform, we are now searching for a Customer Support Specialist who will be be part of a dynamic and exciting international team. Our SaaS DATA Platform combines deep expertise in life sciences and medical disciplines with mathematical capabilities in data computing.Our

Customer Support Specialist (EST)

Greater Boston Area
1 week ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit

Customer Support Engineer

Somerville
3 weeks ago
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting

API Integrations - Technical Customer Support

Greater Boston Area
5 days ago
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The API Integrations Specialist is an Associate level position that will contribute to the success of the Toast Customer Care Integrations team.  As an API Integrations Specialist, you will assess customer needs, manage expectations, and respond effectively to resolve escalations

Customer Support

Greater Boston Area
1 week ago
Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. When manufacturers use our product, they free up valuable time for faster quoting and estimating, leading to increased profitability and reduced manual steps. From life-saving medical devices to critical components that unlock new depths of outer space, our customers produce parts that go into some

Customer Support Manager

Greater Boston Area
1 day ago
Fortify is a dynamic venture-backed 3D printing startup with a passionate team of engineers and business professionals who are at the forefront of bringing new technologies to market. Founded in 2016 and located in Boston, Fortify’s team is transforming the 3D printing industry with its patented DCM (Digital Composite Manufacturing) platform, enabling new material properties and components which can't be made using other additive or traditional

Customer Support Specialist

Greater Boston Area
4 months ago
Who are we:  From small local businesses to large multinational corporations, when manufacturers use Paperless Parts, they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices, and grow as a result of new opportunities. We’re a passionate team that believes manufacturing is a vital component of our everyday lives and the

Director of Customer Support

Greater Boston Area
5 months ago
Who are we:  From small local businesses to large multinational corporations, when manufacturers use Paperless Parts, they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices, and grow as a result of new opportunities. We’re a passionate team that believes manufacturing is a vital component of our everyday lives and the

Senior Services Offer Manager (Customer Support Services)

Greater Boston Area
1 day ago
Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.The Customer Success Innovation

Senior Engineering Manager, Customer Support Technology

Remote
4 days ago
Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.About AtlassianAtlassian's

Director, Customer Support

Waltham
8 hours ago
connectRN is the leading nurse community, created to connect nurses with each other, provide career support and deliver flexible work opportunities. By leveraging technology the platform allows access to work opportunities and vital resources nurses need to build a thriving career. connectRN is headquartered in Waltham, Massachusetts and serves clinicians across the U.S. To learn more about connectRN, please visit www.connectrn.com. The Director

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Boston is between $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 1,000+ employees, earning $101,500 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $93,105 and the average Customer Support Manager salary for men is $86,002.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $100,800. The average salary for <1 year of experience is $75,763.

Average Operations salaries in Boston

Job TitleAverage SalarySalary Range
Customer Support Rep$55,459
Min: $5K
Max: $120K
Operations Associate$66,621
Min: $38K
Max: $135K
Office Manager$70,456
Min: $40K
Max: $125K
Sales Operations Analyst$72,982
Min: $48K
Max: $97K
Desktop Support$74,200
Min: $53K
Max: $95K
Technical Support$77,211
Min: $34K
Max: $160K
Business Analyst$81,410
Min: $45K
Max: $170K
Operations Manager$87,189
Min: $55K
Max: $160K
Client Success Manager$89,401
Min: $43K
Max: $185K
Customer Support Manager$89,494
Min: $60K
Max: $149K
Marketing Operations Manager$96,257
Min: $60K
Max: $150K
Business Intelligence Analyst$96,858
Min: $62K
Max: $140K
Senior Business Analyst$103,569
Min: $60K
Max: $190K
Sales Operations Manager$121,223
Min: $80K
Max: $193K
Director of Customer Success$130,484
Min: $83K
Max: $190K
Director of Operations$155,202
Min: $90K
Max: $230K
COO (Chief Operating Officer)$184,643
Min: $115K
Max: $250K
Vice President of Care$190,000
Min: $190K
Max: $190K
Vice President of Operations$197,300
Min: $155K
Max: $225K

Skills that affect Customer Support Manager salaries in Boston

1
Customer Support
4% have this skill
2
Team Training & Development
2% have this skill
3
Operations Management
2% have this skill
4
Business Operations
2% have this skill
5
Account Management Ops
2% have this skill
6
Employee Development & Training
1% have this skill

Recent Customer Support Manager salaries in Boston

$69,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $69,500 with +$10,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
Boston
5-10 Reports
$130,000
Yearly Salary
A Technical Support Manager reported a yearly salary of $130,000 with +$13,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Boston
>10 Reports
$75,710
Yearly Salary
A Technical Solutions Manager reported a yearly salary of $75,710 with +$7,500 in additional cash compensation
< 1 Year of Experience
Male
201-500 Employees
Boston
1-5 Reports
$75,816
Yearly Salary
A Support Team Manager reported a yearly salary of $75,816 with +$7,581 in additional cash compensation
< 1 Year of Experience
Male
51-200 Employees
Boston
1-5 Reports
$98,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $98,000
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Boston
$76,000
Yearly Salary
A Solutions Consultant reported a yearly salary of $76,000
1-3 Years of Experience
Male
51-200 Employees
Boston
$71,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $71,000
5-7 Years of Experience
Female
11-50 Employees
Boston
$106,842
Yearly Salary
A Customer Success Manager reported a yearly salary of $106,842 with +$18,000 in additional cash compensation
5-7 Years of Experience
Female
201-500 Employees
Boston
$90,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $90,000 with +$9,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Boston
$120,000
Yearly Salary
A Sr. Customer Success Manager reported a yearly salary of $120,000 with +$18,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
Boston
Salaries//Operations//Customer Support Manager