Customer Support Manager salary in Boston

Average Base Salary in Boston

$72,267
$9,750
Additional Cash Compensation
$82,017
Total Compensation
Median: $72K
Min: $42K
Max: $149K

How Much Does a Customer Support Manager Make in Boston?

The average salary for a Customer Support Manager in Boston is $72,267. The average additional cash compensation for a Customer Support Manager in Boston is $9,750. The average total compensation for a Customer Support Manager in Boston is $82,017. Customer Support Manager salaries are based on responses gathered by Built In Boston from anonymous Customer Support Manager employees in Boston.

Boston by the numbers

2,421
Total number of Tech companies in Boston
161,176
Total number of tech users on Built In Boston
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Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
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Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
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QA Analyst
QA Engineer
QA Manager
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Sales Director
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Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
Boston
Boston

Customer Support Manager jobs in Boston

Customer Support Specialist

Somerville
1 week ago
+16
Our incredible Customer Support team connects with those users in a variety of  different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Customer Support Representative

Greater Boston Area
4 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Inquiries involve shipping, tracking, and order placement, explaining and answering questions about our products, and discussing results with customers.

Senior Customer Support Specialist

Watertown
4 days ago
+43
LeanIX is searching for a rock-solid Sr. Customer Support Specialist who is a master of the Customer Support domain. Based on broad and, in relevant areas, deep technical knowledge, this person is able to solve all kinds of support requests. Our Sr. Customer Support Specialist will serve as a mentor and give guidance to less senior colleagues and new hires. The ideal candidate is able to identify problem patterns and removes them systematically, as well as drive automation and scalability in Customer Support.

Director, Customer Support & Training

Watertown
1 week ago
+34
We need exceptionally talented and versatile people to join our team in Watertown, MA and support our growing customer base. If you have a vision of how to drive an exceptional customer experience through excellent technical support, online content and training and can effectively lead a team to achieve that success, we would love to speak with you. We are looking for an innovative, dynamic, and driven leader to effectively lead our Customer Solutions team. We're looking for someone who has a passion for making customers successful and creating a positive team work environment that will thrive in a department that carries high expectations and visibility.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Boston is between $60k - $70k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $98,000 on average.

Customer Support Manager Salary by gender

The average Customer Support Manager salary for women is $87,000 and the average Customer Support Manager salary for men is $84,750.

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $82,000.

Average Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $49,000
Min: $36K
Max: $110K
Office Manager $55,629
Min: $37K
Max: $97K
Sales Operations Analyst $58,861
Min: $45K
Max: $79K
Technical Support $62,745
Min: $40K
Max: $109K
Operations Associate $63,864
Min: $39K
Max: $135K
Desktop Support $68,471
Min: $31K
Max: $93K
Customer Support Manager $72,267
Min: $42K
Max: $149K
Business Analyst $74,221
Min: $43K
Max: $114K
Client Success Manager $79,102
Min: $43K
Max: $152K
Marketing Operations Manager $86,824
Min: $48K
Max: $150K
Operations Manager $87,182
Min: $39K
Max: $150K
Business Intelligence Analyst $88,281
Min: $61K
Max: $140K
Senior Business Analyst $92,361
Min: $60K
Max: $135K
Sales Operations Manager $105,231
Min: $76K
Max: $160K
Director of Operations $137,979
Min: $48K
Max: $201K
Director of Customer Success $141,946
Min: $75K
Max: $190K
Vice President of Care $159,167
Min: $120K
Max: $250K
Vice President of Operations $162,200
Min: $125K
Max: $210K
COO (Chief Operating Officer) $197,966
Min: $95K
Max: $340K

Skills that affect Customer Support Manager salaries in Boston

1
Customer Support
3% have this skill
2
Team Training & Development
2% have this skill
3
Business Operations
2% have this skill
4
Operations Management
2% have this skill
5
Account Management Ops
2% have this skill
6
Office Management
1% have this skill

Recent Customer Support Manager salaries in Boston

$60,000
Yearly Salary
A Customer Success Program Lead reported a yearly salary of $60,000
1-3 Years of Experience
Male
11-50 Employees
Boston
$82,000
Yearly Salary
A Manager of Customer Care reported a yearly salary of $82,000 with +$16,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Boston
>10 Reports
$82,000
Yearly Salary
A Manager of Customer Care reported a yearly salary of $82,000 with +$16,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Boston
>10 Reports
$115,000
Yearly Salary
A Associate Director reported a yearly salary of $115,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Male
501-1,000 Employees
Boston
5-10 Reports
$149,000
Yearly Salary
A Director Customer Success reported a yearly salary of $149,000 with +$15,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
3-5 Years of Experience
Female
201-500 Employees
Boston
1-5 Reports
$65,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $65,000
3-5 Years of Experience
Female
11-50 Employees
Boston
1-5 Reports
$95,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $95,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston
$56,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $56,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
501-1,000 Employees
Boston
$50,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $50,000
51-200 Employees
Boston
Salaries//Operations//Customer Support Manager