2019 Client Success Manager Salary Boston (Updated Daily) | Built In Boston
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
Public Relations Manager
Public Relations Specialist
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
Boston
Boston

Client Success Manager salary in Boston

Average Base Salary in Boston

$72,250
$11,578
Additional Cash Compensation
$83,828
Total Compensation
Median: $72K
Min: $43K
Max: $130K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $72,250. The average additional cash compensation for a Client Success Manager in Boston is $11,578. The average total compensation for a Client Success Manager in Boston is $83,828. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

1,682
Total number of Tech companies in Boston
47,602
Total number of tech users on Built In Boston
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in Boston
48

Client Success Specialist

Greater Boston Area
20 hours ago
+26
The Client Success Specialist will work with Business sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution. 

Channel Customer Success Manager

Greater Boston Area
1 hour ago
+42
Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem. Our Partner Program mission is to deliver exceptional assistance to our partners and their customers with the highest level of quality in both product knowledge and account management skills, and in the process, consistently meet and exceed their expectations. We are looking for a cCSM who is passionate about providing the best experience to agency partners and their end clients as they scale their businesses with Klaviyo.

Strategic Customer Success Manager

Greater Boston Area
5 days ago
+24
CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Director Customer Success Management

Greater Boston Area
1 week ago
+24
The ideal candidate has extensive experience in working with large customers (F500) in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team. If you are someone who is excited to lead strategy as well as roll up your sleeves and contribute to the team’s goals and evolution, then this may be the role for you!

Customer Success Operations Manager

Greater Boston Area
1 week ago
Partnering with CS leadership on business forecasting and KPI reporting so we always know where we are relative to our goals. Data deep dives and helping identify key strategic insights to improve our business. Daily, weekly, monthly retention reporting for all of our key business units, down to the individual level. Developing a full understanding of our customer health so we can detect early warning signs of churn, find the ideal on-boarding process, and identify up-sell opportunities. Managing customer distribution and capacity planning across the team to ensure the best possible experience for our customers.

Customer Success Manager

Greater Boston Area
1 week ago
About Drift Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based

Senior Customer Success Manager

Greater Boston Area
1 week ago
+24
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

Customer Success Manager

Greater Boston Area
1 week ago
+42
Customer Success Managers (CSMs) at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a CSM who is passionate about providing the best experience to customers who are scaling their businesses with Klaviyo.

Customer Success Engineer

Greater Boston Area
1 week ago
+42
The support team at Klaviyo is a critical part of our future success. We take the success of our customers incredibly seriously and we are looking for only the best people out there. We are very interested in individuals who have a track record of finding creative solutions to unique problems, and who will thrive in challenging situations.

Manager, Customer Success Management - Enterprise

Greater Boston Area
1 week ago
+24
The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Client Success Manager, Districts & Schools

Greater Boston Area
1 week ago
+23
We're looking for a Client Success Manager to join our growing team and support a portfolio of 50-70 school and district clients with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients from onboarding through ongoing use. In addition to using Panorama products, you’ll make considerable use of Excel.

Customer Success Manager

Greater Boston Area
1 hour ago
We’re building a team of driven, focused, smart people who want to make a meaningful impact on the success of our customers. To us, customer success doesn’t mean support or account management; it means helping customers reach their desired outcomes and building an amazing experience in the process.  In this role you'll be an extension of a customer’s team, ensuring their success through effectively using Appcues to reach their goals. You will

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 11-50 employees, earning $75,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $71,636 and the average Client Success Manager salary for men is $67,250.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $79,500.

Average Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $45,717
Min: $36K
Max: $83K
Office Manager $53,393
Min: $37K
Max: $87K
Sales Operations Analyst $53,600
Min: $45K
Max: $62K
Customer Support Manager $57,625
Min: $42K
Max: $95K
Technical Support $61,984
Min: $40K
Max: $109K
Operations Associate $66,000
Min: $39K
Max: $135K
Desktop Support $68,821
Min: $31K
Max: $93K
Client Success Manager $72,250
Min: $43K
Max: $130K
Business Analyst $72,781
Min: $43K
Max: $114K
Marketing Operations Manager $74,600
Min: $48K
Max: $110K
Business Intelligence Analyst $74,889
Min: $61K
Max: $110K
Operations Manager $88,240
Min: $39K
Max: $148K
Senior Business Analyst $90,557
Min: $60K
Max: $135K
Sales Operations Manager $104,111
Min: $76K
Max: $160K
Director of Operations $131,211
Min: $48K
Max: $200K
Director of Customer Success $139,725
Min: $75K
Max: $190K
Vice President of Operations $150,333
Min: $125K
Max: $186K
Vice President of Care $159,167
Min: $120K
Max: $250K
COO (Chief Operating Officer) $198,792
Min: $95K
Max: $340K

Boston Companies with the Highest Operations Salaries

+26
Software
Artificial Intelligence, Machine Learning
+40
Fintech, Software
+26
Fintech, Payments

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
7% have this skill
2
Account Management Ops
6% have this skill
3
Team Training & Development
4% have this skill
4
Business Operations
3% have this skill
5
Operations Management
3% have this skill
6
Account Management
2% have this skill

Recent Client Success Manager salaries in Boston

$65,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $65,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Male
11-50 Employees
Boston
$60,000
Yearly Salary
A Client Success Manager reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Male
1-10 Employees
Boston
1-5 Reports
$43,000
Yearly Salary
A Category Associate reported a yearly salary of $43,000 with +$47,000 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
Boston
$73,000
Yearly Salary
A Client Success Manager reported a yearly salary of $73,000
5-7 Years of Experience
Female
51-200 Employees
Boston
$70,000
Yearly Salary
A Client Success Manager reported a yearly salary of $70,000
3-5 Years of Experience
Female
500+ Employees
Boston
$46,000
Yearly Salary
A Campaign Manager reported a yearly salary of $46,000 with +$2,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
Boston
$110,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $110,000 with +$11,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
Boston
1-5 Reports
$105,000
Yearly Salary
A Technical Account Manager / Solutions Architect reported a yearly salary of $105,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
$79,500
Yearly Salary
A Account Manager reported a yearly salary of $79,500 with +$4,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Boston
$65,000
Yearly Salary
A Client Success Manager reported a yearly salary of $65,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
Salaries//Operations//Client Success Manager