Client Success Manager salary in Boston

Average Base Salary in Boston

$78,755
$13,296
Additional Cash Compensation
$92,051
Total Compensation
Median: $79K
Min: $43K
Max: $152K

How Much Does a Client Success Manager Make in Boston?

The average salary for a Client Success Manager in Boston is $78,755. The average additional cash compensation for a Client Success Manager in Boston is $13,296. The average total compensation for a Client Success Manager in Boston is $92,051. Client Success Manager salaries are based on responses gathered by Built In Boston from anonymous Client Success Manager employees in Boston.

Boston by the numbers

2,437
Total number of Tech companies in Boston
170,870
Total number of tech users on Built In Boston
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Boston

Client Success Manager jobs in Boston

Channel Customer Success Manager

Greater Boston Area
7 hours ago
+44
Channel Customer Success Managers (cCSMs) at Klaviyo play a critical role in developing and supporting our agency partner ecosystem.  Channel Customer Success Managers support the Agency Partner Program's mission to help our partners and their clients (Klaviyo customers) grow, by coaching and enabling our Agency Partners to deliver exceptional service to their clients.  We are looking for a cCSM who is passionate about customer success while providing a great experience to agency partners and their clients (Klaviyo customers) as they scale their businesses with Klaviyo.

Customer Success Engineer

Greater Boston Area
1 week ago
+44
We’re looking for a customer-facing engineer who loves talking to customers, understanding their needs and solving difficult problems.  This position is for someone who loves to dive into code to create new solutions or resolve customer problems. 

Senior Customer Success Executive

Remote
1 week ago
+60
The Client Success Executive (CSE) is solely responsible for revenue retention, contract management, and overall customer satisfaction.  This includes managing the adoption, utilization, satisfaction. billing management and overall success of multiple Nuance products and services within various stages of deployment.  The CSE is responsible for building value, growing revenue and increasing margin as outlined in the specific account management plans.  Customer retention and satisfaction, renewal bookings, identifying upsell/cross-sell opportunities, strengthen customer relationships, building customer trust and loyalty, high focus on customer advocacy, issue resolution across portfolio is key to the Customer Experience in all Nuance Healthcare solutions for assigned healthcare accounts.

RIM Customer Success Manager (Remote)

Greater Boston Area
1 week ago
+26
The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our RIM Customer Success Manager (CSM) team is specifically focused on the success of our Vault RIM Enterprise customers. Our RIM CSMs are highly skilled individuals with strong life sciences industry experience and RIM Management Systems know-how. Combining our customer knowledge with product expertise, we help customers identify how to add value, adopt best practices, and drive industry transformation. 

Safety Customer Success Manager (Remote)

Greater Boston Area
1 week ago
+26
The success of our customers is core to Veeva's mission. Our commitment to customer success is delivered by fostering proactive partnerships and providing best-in-class services. Vault Safety (PV) Customer Success Managers (CSMs) are specifically focused on the success of our Vault Safety customers. They work alongside our product, support, sales, and services teams to ensure full product adoption and best utilization of Veeva solutions in order to achieve optimal business value. 

Quality Customer Success Manager (Remote)

Greater Boston Area
1 week ago
+26
The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Quality Customer Success Manager (CSM) team is specifically focused on the success of our Vault Quality Enterprise customers. Our Quality CSMs are highly skilled individuals with strong life sciences industry experience and Quality Management Systems know-how. Combining our customer knowledge with product expertise, we help customers identify how to add value, adopt best practices, and drive industry transformation. This is a remote position.

Director, Customer Success, Data Cloud

Greater Boston Area
1 week ago
+26
Veeva is looking for a dynamic Director to join its Data Cloud team, bringing entrepreneurial energy and passion for client conversations and customer success. Your commercial mindset and focus on customer success will be critical to winning and growing our client relationships. You will be accountable for the following areas: how we set expectations during the sales cycle, how we transition from sales to success, how we implement and optimize utilization of Data Cloud products, how we prevent and resolve client challenges. As our business grows, you will have the opportunity to lead a team within the customer success vertical.

Clinical Customer Success Manager (Remote)

Greater Boston Area
1 week ago
+26
The success of our customers is Veeva's mission and our commitment, delivered by fostering a proactive partnership and providing best-in-class services. Our Clinical Customer Success Manager (CSM) team is specifically focused on the success of our Vault Clinical Enterprise customers. Our Clinical CSMs are highly skilled individuals with strong life sciences industry experience and Clinical Management Systems know-how. Combining our customer knowledge with product expertise, we help customers identify how to add value, adopt best practices, and drive industry transformation.  Successful candidates for this role will have demonstrated Clinical domain expertise and will be located in North America. This is a remote position.

Senior People Success Partner - Customer Success

Greater Boston Area
5 days ago
+50
Reporting to the Senior Director of People Success, you will be a senior business partner to Customer Success, primarily to the CARE organization with secondary support to Onboarding, Restaurant Success, and  Operations & Enablement at Toast.  Partnering directly with VPs and their leadership teams at the helm of those groups, the ideal candidate will bring strong functional human resources expertise, business acumen, consultative skills, and customer service orientation to advance employee engagement and performance, management capability, and efficient people process. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, particularly at senior leadership/executive levels.  Said in a sentence, the candidate should be prepared to unlock the full potential for each Toaster inclusively and creatively, fostering peak moments and inspiring people to be their best selves.

Customer Success Manager, Clinical - R&D (Remote)

Greater Boston Area
1 week ago
+26
The success of our customers is Veeva's mission and our commitment, delivered by fostering a pro-active partnership and providing best-in-class services. Our Customer Success Manager (CSM) team is specifically focused on the success of our small and mid-market customers, a fast-growing and exciting segment of the industry!

Customer Success Manager - Master Data Management (Remote)

Greater Boston Area
1 week ago
+26
The Customer Success Manager will provide strategic guidance to named Veeva customers to increase the value they get from Veeva’s Master Data Management software (Veeva Network). In addition, the CSM team will identify and promote best practices for the management of a SaaS MDM program.

Customer Success Manager

Greater Boston Area
4 days ago
You are an experienced customer success manager with a track record of success providing excellent maintenance, training and problem-solving support to service and retain sophisticated enterprise customers. You’re a motivated, self-starter who can power through ambiguity and work independently to achieve results. You’re a collaborative team player who rolls up their sleeves, responds quickly and decisively, is flexible and open to change, and is able to productively work with the team to achieve company objectives. You thrive in the fast-paced, dynamic start-up environment inherent to a high-growth technology company like Reggora.

Client Success Manager Salary ranges

The most common Client Success Manager salary in Boston is between $60k - $70k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 51-200 employees, earning $84,832 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $81,913 and the average Client Success Manager salary for men is $72,625.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $88,900. The average salary for <1 year of experience is $63,000.

Average Operations salaries in Boston

Job Title Average Salary Salary Range
Customer Support Rep $49,191
Min: $36K
Max: $110K
Office Manager $55,950
Min: $37K
Max: $97K
Sales Operations Analyst $59,825
Min: $45K
Max: $79K
Technical Support $63,955
Min: $40K
Max: $110K
Operations Associate $65,154
Min: $39K
Max: $135K
Desktop Support $68,471
Min: $31K
Max: $93K
Customer Support Manager $72,438
Min: $42K
Max: $149K
Business Analyst $74,395
Min: $43K
Max: $150K
Client Success Manager $79,237
Min: $43K
Max: $152K
Operations Manager $87,182
Min: $39K
Max: $150K
Marketing Operations Manager $87,833
Min: $48K
Max: $150K
Business Intelligence Analyst $88,281
Min: $61K
Max: $140K
Senior Business Analyst $92,361
Min: $60K
Max: $135K
Sales Operations Manager $105,231
Min: $76K
Max: $160K
Director of Operations $138,794
Min: $48K
Max: $201K
Director of Customer Success $141,946
Min: $75K
Max: $190K
Vice President of Care $159,167
Min: $120K
Max: $250K
Vice President of Operations $162,200
Min: $125K
Max: $210K
COO (Chief Operating Officer) $197,966
Min: $95K
Max: $340K

Skills that affect Client Success Manager salaries in Boston

1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Client Services
2% have this skill
4
Customer Relationship Management
2% have this skill
5
Client Relations
2% have this skill
6
Account Management
2% have this skill

Recent Client Success Manager salaries in Boston

$135,000
Yearly Salary
A Engagement Manager reported a yearly salary of $135,000 with +$13,500 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston
$50,000
Yearly Salary
A Advisory Analyst reported a yearly salary of $50,000
1-3 Years of Experience
Male
51-200 Employees
Boston
$60,000
Yearly Salary
A Client Success Manager reported a yearly salary of $60,000 with +$6,000 in additional cash compensation
< 1 Year of Experience
Female
501-1,000 Employees
Boston
$75,000
Yearly Salary
A Client Success Manager reported a yearly salary of $75,000
5-7 Years of Experience
Female
11-50 Employees
Boston
$66,000
Yearly Salary
A Client Success Manager reported a yearly salary of $66,000
< 1 Year of Experience
Prefer not to say
201-500 Employees
Boston
$80,000
Yearly Salary
A Client Success Manager reported a yearly salary of $80,000 with +$7,000 in additional cash compensation
7+ Years of Experience
Male
1,000+ Employees
Boston
$120,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $120,000
3-5 Years of Experience
Female
51-200 Employees
Boston
$106,605
Yearly Salary
A Customer Success Manager reported a yearly salary of $106,605
3-5 Years of Experience
Female
51-200 Employees
Boston
$151,700
Yearly Salary
A Client Success Manager reported a yearly salary of $151,700
3-5 Years of Experience
Female
51-200 Employees
Boston
$60,000
Yearly Salary
A Team Lead, Customer Success reported a yearly salary of $60,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
Boston
1-5 Reports
Salaries//Operations//Client Success Manager