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Benchling is seeking an experienced Global Program Manager to oversee post-sale activities for large global customers in the biotechnology industry. The role involves coordinating implementation, customer success, and support efforts to ensure a seamless customer experience. The ideal candidate must have deep experience in Life Sciences R&D processes, scientific concepts, and enterprise SaaS environment.
Passionate Sales Development Representative needed to build pipeline for Account Executives, qualify inbound requests, research companies, develop customized pitches, drive outbound prospecting activities, attend events, and staff tradeshows. Undergrad degree in life sciences required. Must be persistent, self-motivated, and goal-oriented.
Lead the development of solutions critical for the success of a rapidly growing customer base at a biotechnology company. Manage a team of full-stack engineers to develop product integrations and platform extensions. Collaborate with customer-facing teams, guide stakeholders, and interface directly with customers. Improve Benchling's APIs and developer experience. Scale capacity to meet customer demand and support career development within the team.