Sharing Economy Jobs Boston

12

Head of People

CozyKin
Greater Boston Area
17 hours ago
+22
-Leverage a deep understanding of People Operations and the community management that supports mission-driven and high-performance culture. -Sourcing, hiring, developing, and retaining top talent. -Recruit the best of the best to join our HQ team. -Ensure training standards continue to advance.

Senior Engineer

CozyKin
Greater Boston Area
4 days ago
+22
- Be an early leader of the engineering team. - Collaborate with the product team to establish scope, priority, and schedule of product deliverables. - Help to define the vision of the engineering organization and drive developer productivity. - Work on general architecture, API development, frontend, and backend applications.

Customer Success Lead

CozyKin
Greater Boston Area
4 days ago
+22
-Measure satisfaction of families through regular care ratings checks. -Identify areas for improvement that systematically improve family experience. -Proactively implement systems & processes to improve experience. -Collect care ratings to gather direct feedback from families about their ongoing care. -Use insight from care ratings and other feedback to continually improve quality of care and family on boarding. -Create checklists and SOPs to ensure standardization of care across shares. -Facilitate family circles and neighborhood groups. -Encourage and organize meetups for current familiesIncorporate delightful moments for milestones or holidays. -Coordinate with other teams to drive outreach through community events.

Head of Matching & Analytics

CozyKin
Greater Boston Area
4 days ago
+22
-Drive match identification across all families. -Analyze matching rates across our customers and geographies. -Propose operational changes and marketing investments to increase matching rates. -Understand and weigh tradeoffs in matching success and unit economics to guide matching process (e.g. increasing or decreasing gaps in care start dates between pairs of families). -Collaborate with service, product, and engineering team to increase efficacy and efficiency of matching with technology & automation.

Head of Trust & Safety

CozyKin
Greater Boston Area
4 days ago
+22
As our first Director of Trust & Safety, you will play a critical role in developing policies and processes to build and maintain trust on the CozyKin platform. You will partner with key stakeholders across Legal, Customer Experience, Marketing, Product, and Engineering to ensure quality care for our children, and safe interactions for our families and nannies. You will have the opportunity to build out and manage a team as we continue to expand throughout the US.

Infant & Toddler Teacher

CozyKin
Greater Boston Area
4 days ago
+22
CozyKin is looking for someone whose pride and joy is providing the very best care to little ones. We specialize in caring for infants and toddlers (ages 0-6) in groups of 2-3, which means our nannies are able to provide the personalized care each child needs along with the socialization that helps them thrive. Our care is based on Montessori (a baby-led style of learning) so our nannies need to be passionate teachers who love encouraging and guiding learning in little ones. Socialization and exploration are also key components of our care, which means trips to local parks, museums and nanny meetups are part of the weekly routine.

Marketing & Sales Operations Lead

CozyKin
Greater Boston Area
4 days ago
+22
Application Management: Oversee the use of various applications and platforms to produce data for the sales team. By evaluating data, ensure the success of an application or implement a new solution if the evaluation yields unsatisfactory results. Data Management: Manage and evaluate data to determine the effectiveness of a process. Project Management: Own key marketing and sales initiatives, working cross-functionally to build, implement, measure and improve efforts. Sales Forecasting: Recognizing past trends and predict how current initiatives will impact upcoming sales. Forecast sales on a monthly basis. Territory and Rep Analysis: Understand conversion by geography and rep performance. Training: Continually improve our training processes for new reps. Sales Strategy: Have input to the sales strategy and future goals for a sales team.

Marketing Lead

CozyKin
Greater Boston Area
4 days ago
+22
-Define and execute the marketing strategy for CozyKin. -Own the brand and create compelling stories for our users. -Drive and track end-to-end acquisition, engagement and retention. -Champion user needs for Product and Platform. -Test, prioritize and launch fully integrated marketing at neighborhood level across multiple channels (SEO, SEM, Social, Offline, Partnerships, Referrals, PR, etc). -Build and grow an excellent marketing team.

Care Management Lead

CozyKin
Greater Boston Area
4 days ago
+22
- Develop and maintain a positive, professional relationship with nannies. - Coordinate with families and care recruitment to facilitate successful nanny placement. - Manage nanny performance with quarterly reviews and performance improvement plans when needed. - Assess high performers for promotion. - Promptly coordinate backup care in response to call-outs and other issues. - Respond effectively to care emergencies; always calm, collected, and two steps ahead. - Effectively communicate with families to resolve issues. - Work to resolve conflict in any area of care operations amicably and in the best interest of the children.

Care Recruitment Associate

CozyKin
Greater Boston Area
1 week ago
+22
Support CozyKin’s service team as we rapidly grow by sourcing and recruiting caregivers in the early childcare and education industry to join our team of top-notch nannies. The Care Recruitment Associate will be expected to provide a welcoming, delightful, and supportive experience for all incoming nannies and continually brainstorm how to keep this process scalable as we enter new markets.

Senior iOS Engineer

CozyKin
Greater Boston Area
2 weeks ago
+22
As a CozyKin Senior Engineer, you will get to participate in the earliest tech infrastructure decisions and a green-field codebase. We're a very fast growing company feeling a huge need: your work will directly impact hundreds and thousands of families and create a magical experience for our customers. Responsibilities Be an early leader of the engineering team Collaborate with the product team to establish scope, priority, and schedule of

Performance Marketing Lead

CozyKin
Greater Boston Area
3 weeks ago
+22
Create, execute, manage, report and analyze multiple client and internal SEM, video, social and display campaigns. Manage implementation of campaigns - including tag creation, trafficking, creative testing/troubleshooting, and reporting. Set up campaign strategies such as targeting, bidding, platforms, and provide hands on management and optimizations to exceed goal expectations. Generate and distribute weekly, monthly, and quarterly campaign performance reports with channel level KPI targets, to the leadership team as well as provide strategic analysis and optimization recommendations. Provide integrated analytical solutions to improve decision-making on various channels such as programmatic display, video, mobile, SEM and social. Gather feedback from families, nannies, etc. to inform creative optimizations. Work alongside our Brand Manager to develop and test new creative concepts designed to increase the engagement and efficiency of our marketing. Create acquisition strategies designed to acquire new consumers of our core product (i.e., nanny share childcare services), as well as emerging products (i.e., babysitting/care on demand). Partner with our engineering/product and Brand Manager to improve our landing page experiences, making it easier for consumers to find the services and information they are looking for.

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